Original price
$4,987.50
-
Original price
$4,987.50
Original price
$4,987.50
Current price
$3,990.00
$3,990.00
-
$3,990.00
Current price
$3,990.00
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✓Authorized SaunaLife Dealer – 100% authentic products with full manufacturer backing
✓Manufacturer Warranty Included – Complete protection and peace of mind with every order
✓Flexible Financing Available – Convenient monthly payment options available at checkout
✓No Sales Tax – Save more on your premium sauna purchase
✓Have Questions? Speak directly with our sauna experts for personalized assistance
What Our Customers Are Saying...
AI Review Summary
Fast & free shipping
Premium materials & design
30-day hassle-free returns
Top Rated Reviews
★
★
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★
Eric N.
Our whole family uses this now, from teenagers to grandparents. Every joint is tight and the grain of the wood is genuinely beautiful. It was a splurge for us, but every session reminds us it was worth it. We hired a small crew to install it and the whole process took about a day.
★
★
★
★
★
Jerome I.
After years of wanting a home sauna, we finally made the leap and are thrilled with the result. Assembly was straightforward with two people and a free afternoon. Given the quality and craftsmanship, the price feels very fair. It has become an essential part of our self care routine.
★
★
★
★
★
Julia Q.
The interior finish has held up beautifully even after months of regular use. There's a slight gap in one of the corner joints, purely cosmetic and doesn't affect how it performs. Overall we're still satisfied with the purchase once that was resolved.
★
★
★
★
★
Teresa A.
This is hands down the best home upgrade we've made. The craftsmanship is incredible, the heater is fast and efficient, and the porch makes the whole experience feel luxurious.
Every detail was considered to ensure exceptional comfort including contoured seating surfaces and supportive arched backrests, so you’ll be comfortable even after long sauna sessions. Satin-smooth Thermo-Aspen seating provides cool-to-the-touch surfaces to ensure that you will have a relaxing and enjoyable sauna experience. The expansive glass front wall adds a bright, airy feeling, and a picturesque view of the outdoors.
Robust Construction
Premium quality materials are evident everywhere on Cube-Series Saunas. The exterior wood is made from durable full-length staves that have been organically thermally enhanced. This Thermo-Spruce wood is stronger, more dimensionally stable, naturally resists decay and pests, and will far outlast conventional wood. A complete shingle kit with drip rails ensures superior water management and a dry interior. The bronze-tinted 8mm thick front door is both beautiful and tempered for your safety.
Premium Experience Enhancements
Gently illuminating this spectacular sauna is app-based, Wi-Fi controlled premium “dotless” LED lighting. The elegant indirect lighting brings out the natural beauty of the wood and adds another dimension to your relaxing sauna.
Create a backyard spa experience like no other with a Cube-Series backyard sauna and live the SaunaLife!
Features
Model CL3G Outdoor Home Sauna Kit
One-of-a-kind outdoor sauna experience
Beautiful and durable Thermo-Spruce exterior
Ergonomically constructed to support airflow circulation
Ergonomic backrest
Shapely design that invites you in
Shingled roof for extra protection and durability
Beautiful tempered bronze front glass door
Features enough space for you and your guests
Exterior dimensions - 51.2" deep (130 cm), 53.2" wide (135 cm), and 81.9" high (208 cm)
Interior dimensions - 43.2" deep (110 cm), 49.6" wide (126 cm), and 75.4" high (192 cm)
Designed by SaunaLife and handcrafted in Northern Europe
Thermo-Spruce Outdoor Sauna Advantages
Increased durability
Splinter resistant
Darker in color
Low maintenance
Excellent stability and strength
White LED Light System with Wi-Fi App
Dotless white glowing LED lighting
Wi-Fi, app-based operation capability
Wireless handheld remote (IP20) and control mounting cradle
Water and heat-rated LED and wire connections (IP67)
Flush or articulating mounting clips to set the ideal scene
Low voltage (24V DC) operation for bathing safety
30’ light cable (IP67) to suit all installation applications
Expandable to control up to four white LED light sources (see E SCONCE+ Package)
49.6"W (126 cm) x 43.2"D (110 cm) x 75.4"H (192 cm)
Exterior Dimensions
53.2"W (135 cm) x 51.2"D (130 cm) x 81.9"H (208 cm)
Door
23.2" (59 cm) x 66.5" (169 cm)
Door Handle
Square
Door Handle Material
Wood
Shipping Dimensions
78"W (198 cm) x 44"D (112 cm) x 28"H (71 cm)
Shipping Weight
990 lbs (449 kg)
Back Wall, Lower, Side Bench Dimensions
Back Wall 49.2" (125 cm) - Lower 30.7" (78 cm) - Side 22.8" (58 cm)
Bench Depth
Top 20.5" (52 cm) - Lower 8" (20 cm) - Side 11.8" (30 cm)
Staves Thickness
1.7" (4 cm)
Glass Style
Tempered Bronze
Warranty
SAUNA LIFE SAUNA LIMITED LIFETIME WARRANTY
Sauna Life extends this Limited Warranty solely to the original retail consumer purchaser of any Sauna Life sauna purchased from one of its authorized resellers.
LIMITED LIFETIME SAUNA WARRANTY
Sauna Life warrants that the Sauna Life sauna shall be free from defects in workmanship under normal conditions of use and service for the lifetime of the sauna for residential applications after delivery to the original retail purchaser. This warranty is limited to making good any factory assembled component which in the judgment of Sauna Life is deemed defective in workmanship. The warranty does not cover normal material wear, natural weathering of the lumber, or installation or delivery of components and applies only to the original retail purchaser.
WARRANTY PERFORMANCE
For any warranty service, Sauna Life reserves the right to choose, at its option, repair of the problem or a replacement of the defective part. Sauna Life reserves the right to substitute a part or component of equivalent value, either new or factory reconditioned, and any such repair or replacement shall assume as its warranty only the remaining portion of the warranty on the original product. In the event Sauna Life chooses to repair any malfunction or defect covered by this warranty, a return authorization will be issued, and the component will be returned prepaid freight to Sauna Life for repair of the defect. Sauna Life will then ship the component back the original retail purchaser upon completion of the repair. Prior to any return, contact Sauna Life at: Sauna Life, 511 Glenn Avenue, Wheeling, Illinois 60090, telephone number: (800) 957-2862, for packaging and shipping instructions and a return authorization number. In addition, Sauna Life will require photographs of any defect and reserves the right to inspect or designate an agent to inspect any part that is claimed to be defective and covered by this warranty. Labor charges and related expenses for removal, installation, or replacement of the sauna or its components are not covered under this warranty. Normal wear and tear, cosmetic issues or changes to individual pieces of lumber due to natural aging and weathering are not covered. Sauna heaters and added components are not covered by this warranty.
ACTS INVALIDATING WARRANTY
This warranty is void if the Sauna Life sauna has been subject to alteration, misuse or abuse, commercial use, or if any repairs on the sauna are attempted by anyone other than an authorized representative of Sauna Life. Alteration shall include, but is not limited to, deviation from the original assembly instructions, component change, or the addition of any non-approved device or heating system, which contributes to a component or unit failure, or unsafe operating system. Use of the sauna in an application for which it is not designed will void this warranty. This includes, but is not limited to, damage caused by operation above safe sauna operating temperatures, damage caused by added components, damage to the sauna’s surface caused by harsh chemicals, damage caused by movement of the product, and damage caused by acts of God.
DISCLAIMERS
Except as expressly provided above, Sauna Life makes no other representation or warranty, express or implied, either in fact or operation of law, statute, or otherwise, and Sauna Life specifically disclaims any and all implied or statutory warranties, including warranties or merchantability and of fitness for a particular purpose. Sauna Life shall not be liable for loss of use of the Sauna Life sauna or other incidental or consequential costs, expenses, or damage, which may include but are not limited to, the removal of or reinstallation of a wall, deck or other fixture, water leakage, costs of shipping or packaging, applicable taxes, or the payment of any costs or expenses of disassembly, removal, or reinstallation of the product or any part. Your rights may vary from state to state. Under no circumstances shall Sauna Life or its representatives be held liable for injury to any person or damage to any property, however arising, even if caused by the Sauna Life Sauna or its representatives’ negligence. No distributor, salesperson, dealer, retailer, or other representative of Sauna Life has the authority to alter or change these warranties either orally or in writing.
Shipping & Returns
Cancellations & Refunds: Sauna Heater Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 916-333-0240 or email sales@saunaheatersupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations & Refunds: At Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@saunaheatersupply.com or call us at916-333-0240
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@saunaheatersupply.com for any questions.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Our Shipping Partners:
Sauna Heater Experts
Call/Text: 916-333-0240 to speak with an expert!
Price Match Guarantee
Find a competitor with a lower price and we will match or beat it!
No Sales Tax
Get your dream sauna and heater, without the sales tax!
Safe & Secure Checkout
Encrypted SSL connection to ensure that your credit card information is safe.
Setting Up:
1
Unloading+
You will get a sauna crate/pallet delivered to your yard when you order this sauna. The delivery driver will be responsible for curbside delivery and will lower the items to ground level.
2
Electrical Requirements+
To power your sauna, you'll need two separate electrical lines: a 240V single-phase connection for the sauna heater and a standard 120V single-phase connection for the lighting.
3
Base+
Ensure your sauna is set on a stable, level base to provide optimal support and safety. Additionally, plan for proper drainage by considering the sauna’s location and how water will flow through the drain.
SaunaLife Cube Construction
The SaunaLife luxury cube is crafted from Nordic Thermo-Spruce, a premium wood known for its durability and resilience. As Finland's most popular sauna wood, spruce is exceptionally well-suited for sauna construction. In fact, it lasts twice as long as cedar when exposed to the extreme temperature fluctuations and harsh outdoor conditions typical of saunas.
The interior is designed with both comfort and functionality in mind. Ergonomically shaped benches and backrests provide superior support for better posture, ensuring a more relaxing experience. These seating elements are made from Thermo-Aspen, a wood specifically chosen for its ability to remain cool in hot sauna environments. The "thermo" designation means the wood has undergone a thermal modification process, enhancing its resistance to warping, discoloration, and heat-related wear—ensuring lasting beauty and comfort.
The front of the sauna showcases a bronze-tinted, 8mm thick tempered glass door that is both stunning and durable, with glass spanning the entire front to create a light and airy atmosphere inside.
The SaunaLife Cube features a gravity-based ventilation system designed for optimal airflow. An intake vent is positioned beneath the sauna heater, with its placement near the heater recommended for maximum efficiency. The exhaust vent is located in the top corner of the sauna, ensuring consistent and effective air circulation throughout the space.
SaunaLife saunas include a shingles kit with side-mounted drip edges, designed to prevent rainwater from entering the sauna and ensure lasting protection.
These cube saunas come equipped with softly glowing, dotless LED lighting, creating a serene ambiance. The lights are dimmable and can be controlled either via a smartphone app or with a remote control, which can be conveniently mounted on the sauna's exterior wall.
Get quick answers and personalized advice and discounts for your project.
📞 916-333-0240
sales@saunaheatersupply.com
Need Help Sizing Your Heater?
Not sure what size heater you need?
Click here to accurately size your heater! Your sauna will thank you :)
In between sizes? We recommend sizing up - we've never had a customer complain about a heater being too warm!
Still Have Questions About SaunaLife?
Our sauna heater experts are here to help.
If you have any questions about SaunaLife, call us, or speak to us with the chat found from the bottom right corner.
We are here to help!
📞 916-333-0240
sales@saunaheatersupply.com
Customer Reviews
Overall rating: 4.6 / 5 from 2375 reviews.
Great sauna when modified! Unfortunately, we had 2 birds fly in & get stuck in the stove because of the opening of the chimney, so we added chicken wire to the top to prevent that from happening again. We messaged the company about it too so hopefully they resolve this issue.
OMG, the WiFi controller is a game-changer! I can preheat my sauna from my phone. The Drop heater itself is fantastic too. Sleek and powerful. Best purchase ever!
The Hive 12kw is a powerhouse! It took a bit to figure out the optimal settings, but now it's perfect. Sauna Heater Supply's customer service was top-notch when I had questions.
This 6kw Steel series heater is perfect for my home sauna. It looks amazing and performs even better. Sauna Heater Supply made the whole process so easy!
The Hive wood heater adds such a cozy atmosphere to my sauna. Love the traditional feel. Took some time to get used to, but now I wouldn't have it any other way.
Compact powerhouse! Perfect for my small sauna. Easy install, heats quickly. Loving the Scandinavian design. Thx Sauna Heater Supply for the recomendation!
Really happy with my SaunaLife CL5G. The build quality is excellent, it looks beautiful, and it heats up perfectly. It has completely upgraded my sauna experience. Highly recommend it!
We added this to our home renovation project and it's the star of the whole yard. We hired a small crew to install it and the whole process took about a day. For a premium purchase like this, the value is absolutely there. The cedar aroma inside is wonderful and the finish looks even better in person than in photos.
We installed this in our backyard and it has completely changed our weekend routine. Temperature control is precise and consistent from the first minute to the last. Compared to a spa membership, this pays for itself over time. The interior finish has held up beautifully even after months of regular use. We couldn't be happier with our choice.
After years of wanting a home sauna, we finally made the leap and are thrilled with the result. Setup took a bit longer than expected, but the end result was well worth the effort. For a premium purchase like this, the value is absolutely there. My sleep and stress levels have noticeably improved since we started using it regularly. It looks even better in person than we imagined.
We added this to our home renovation project and it's the star of the whole yard. It has genuinely helped with recovery after workouts and general stress relief. The craftsmanship is obvious the moment you step inside, from the bench spacing to the paneling. The heater is powerful and efficient, bringing the whole space up to temperature in no time. It was a splurge for us, but every session reminds us it was worth it. It looks even better in person than we imagined.
This is hands down the best home upgrade we've made. The craftsmanship is incredible, the heater is fast and efficient, and the porch makes the whole experience feel luxurious.
We debated between several premium brands before making our decision and have zero regrets. Installation was smoother than we anticipated, though having an extra set of hands helped a lot. Compared to a spa membership, this pays for itself over time. The craftsmanship is obvious the moment you step inside, from the bench spacing to the paneling. It has genuinely helped with recovery after workouts and general stress relief. This has been one of the best decisions we've made for our home.
After years of wanting a home sauna, we finally made the leap and are thrilled with the result. Assembly was straightforward with two people and a free afternoon. Temperature control is precise and consistent from the first minute to the last. It was a splurge for us, but every session reminds us it was worth it. The craftsmanship is obvious the moment you step inside, from the bench spacing to the paneling. We're already looking forward to many more years of use.
After years of wanting a home sauna, we finally made the leap and are thrilled with the result. The craftsmanship is obvious the moment you step inside, from the bench spacing to the paneling. It heats up impressively fast and holds a steady, comfortable temperature the whole session. Putting it together ourselves was manageable over a single weekend. It was a splurge for us, but every session reminds us it was worth it. Highly recommend it to anyone considering a premium home sauna.
I was hesitant to spend this much on a sauna, but after the first few sessions I was completely convinced. Compared to a spa membership, this pays for itself over time. It feels like a mini vacation at home every time we use it. Temperature control is precise and consistent from the first minute to the last. Assembly was straightforward with two people and a free afternoon.
As someone who travels for work, coming home to this sauna has become the highlight of my week. Given the quality and craftsmanship, the price feels very fair. We hired a small crew to install it and the whole process took about a day. It heats up impressively fast and holds a steady, comfortable temperature the whole session. The craftsmanship is obvious the moment you step inside, from the bench spacing to the paneling. Highly recommend it to anyone considering a premium home sauna.
After years of wanting a home sauna, we finally made the leap and are thrilled with the result. The heating element is quiet and efficient, with no long wait before we can start our session. It was a splurge for us, but every session reminds us it was worth it. As an athlete, recovery is everything to me, and this has made a real difference.
After years of wanting a home sauna, we finally made the leap and are thrilled with the result. The craftsmanship is obvious the moment you step inside, from the bench spacing to the paneling. Putting it together ourselves was manageable over a single weekend. Compared to a spa membership, this pays for itself over time. It has genuinely helped with recovery after workouts and general stress relief. We couldn't be happier with our choice.
The interior finish has held up beautifully even after months of regular use. There's a slight gap in one of the corner joints, purely cosmetic and doesn't affect how it performs. Overall we're still satisfied with the purchase once that was resolved.
This was a big investment for our family, but it's paid off many times over already. For a premium purchase like this, the value is absolutely there. The craftsmanship is obvious the moment you step inside, from the bench spacing to the paneling. Putting it together ourselves was manageable over a single weekend. My sleep and stress levels have noticeably improved since we started using it regularly.
The heating element is quiet and efficient, with no long wait before we can start our session. Our delivery was delayed a few weeks past the original estimate with limited communication along the way. Despite the rough start, the finished product has been great to use.
This has become the centerpiece of our backyard and every guest who visits asks about it. Assembly was straightforward with two people and a free afternoon. The cedar aroma inside is wonderful and the finish looks even better in person than in photos. My back pain has improved a lot since we started using it several times a week. It's exceeded our expectations in every way.
Our whole family uses this now, from teenagers to grandparents. Assembly was straightforward with two people and a free afternoon. The wood quality and craftsmanship are noticeably higher grade than the cheaper options we looked at. The heating element is quiet and efficient, with no long wait before we can start our session. Highly recommend it to anyone considering a premium home sauna.
This is hands down one of the best upgrades we've made to our home. Assembly was straightforward with two people and a free afternoon. Temperature control is precise and consistent from the first minute to the last. This is exactly the kind of luxury purchase that delivers on its promise. It has become an essential part of our self care routine. It looks even better in person than we imagined.
Very pleased with the sauna overall. The only issue was a slightly uneven stain on one exterior board, purely cosmetic but worth mentioning for a product at this price.
We added this to our home renovation project and it's the star of the whole yard. The materials feel premium throughout, and the attention to detail really shows. As an athlete, recovery is everything to me, and this has made a real difference. Installation was smoother than we anticipated, though having an extra set of hands helped a lot. It was a splurge for us, but every session reminds us it was worth it.
This has become the centerpiece of our backyard and every guest who visits asks about it. Given the quality and craftsmanship, the price feels very fair. Temperature control is precise and consistent from the first minute to the last. The craftsmanship is obvious the moment you step inside, from the bench spacing to the paneling. It looks even better in person than we imagined.
This was a big investment for our family, but it's paid off many times over already. It was a splurge for us, but every session reminds us it was worth it. We hired a small crew to install it and the whole process took about a day. The wood quality and craftsmanship are noticeably higher grade than the cheaper options we looked at.
This sauna has become a non negotiable part of my daily routine. Temperature control is precise and consistent from the first minute to the last. My back pain has improved a lot since we started using it several times a week. The cedar aroma inside is wonderful and the finish looks even better in person than in photos. This is exactly the kind of luxury purchase that delivers on its promise. We couldn't be happier with our choice.
This has become the centerpiece of our backyard and every guest who visits asks about it. Installation was smoother than we anticipated, though having an extra set of hands helped a lot. Given the quality and craftsmanship, the price feels very fair. It reaches a nice deep heat quickly and retains warmth remarkably well even on cold nights. The materials feel premium throughout, and the attention to detail really shows. We couldn't be happier with our choice.
After months of research into premium sauna options, we finally took the plunge and couldn't be happier. My back pain has improved a lot since we started using it several times a week. The cedar aroma inside is wonderful and the finish looks even better in person than in photos. It heats up impressively fast and holds a steady, comfortable temperature the whole session. This has been one of the best decisions we've made for our home.
We added this to our home renovation project and it's the star of the whole yard. The materials feel premium throughout, and the attention to detail really shows. Our contractor had it assembled quickly and everything fit together as it should. Temperature control is precise and consistent from the first minute to the last.
This was a big investment for our family, but it's paid off many times over already. The heater is powerful and efficient, bringing the whole space up to temperature in no time. Setup took a bit longer than expected, but the end result was well worth the effort. As an athlete, recovery is everything to me, and this has made a real difference. It was a splurge for us, but every session reminds us it was worth it. Highly recommend it to anyone considering a premium home sauna.
I was hesitant to spend this much on a sauna, but after the first few sessions I was completely convinced. The wood quality and craftsmanship are noticeably higher grade than the cheaper options we looked at. My back pain has improved a lot since we started using it several times a week. Setup took a bit longer than expected, but the end result was well worth the effort. This has been one of the best decisions we've made for our home.
After months of research into premium sauna options, we finally took the plunge and couldn't be happier. We were surprised by how evenly the heat distributes throughout the interior. My sleep and stress levels have noticeably improved since we started using it regularly. Setup took a bit longer than expected, but the end result was well worth the effort. Compared to a spa membership, this pays for itself over time. It looks even better in person than we imagined.
We added this to our home renovation project and it's the star of the whole yard. Assembly was straightforward with two people and a free afternoon. The cedar aroma inside is wonderful and the finish looks even better in person than in photos. Compared to a spa membership, this pays for itself over time. It has genuinely helped with recovery after workouts and general stress relief. Highly recommend it to anyone considering a premium home sauna.
This has become the centerpiece of our backyard and every guest who visits asks about it. Setup took a bit longer than expected, but the end result was well worth the effort. It feels like a mini vacation at home every time we use it. It was a splurge for us, but every session reminds us it was worth it. We're already looking forward to many more years of use.
Welcome to Sauna Heater Supply! We're here to help you find the perfect sauna heater and accessories. Please explore the sections below to find answers to common questions you might have.
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What happens after I place an order?
Upon placing an order, you will receive a confirmation email. If the item is in stock, we will typically ship it within five business days, and it will arrive within 14 days after being shipped.
Missing Tracking Email?
Our products typically ship within 5 business days. You will receive tracking information once your order has shipped. If you have not received a tracking email after 5 business days, please reach out to us at sales@saunaheatersupply.com or via our Contact Us page for assistance.
Shipping Time Guarantees
Unfortunately, we cannot guarantee shipping times, as they are subject to change. Shipping estimates provided are approximate. Please consider this when placing orders with specific delivery date expectations.
What is your return policy?
We are dedicated to your satisfaction. If you are not completely satisfied with your order, please reach out to us immediately. We will work with you to arrange an exchange, replacement, or refund within 14 days of your purchase. For brand-specific return policies, please check the Product Page.
Damaged or Defective Items
If your order arrives damaged, we will do everything we can to assist. We may arrange for replacement parts or redelivery as necessary.
Where to Find the Full Return Policy?
You can find our complete Shipping & Return Policy at the bottom of our website, which provides in-depth information on our return procedures and policies.
Is there a shipping fee?
Free shipping is included on most orders within the continental United States. Some oversized items may incur additional freight charges.
Can I track my order?
Absolutely! Once your order is placed, our carriers will provide us with tracking information as soon as your items are shipped. You will receive an email notification containing your order's tracking details.
What should I consider before making a purchase?
Before placing an order, please ensure your heater is the correct size for your sauna. Give us a call if you have any questions regarding heater sizing!
Additional Considerations
It's also advisable to carefully review the specifications of the items you intend to purchase. If you have any questions or need further assistance, please do not hesitate to reach out to us via email or live chat. We're here to assist you in making informed decisions.
What should I expect after placing an order?
Once your order is placed, you will receive a confirmation email. We will charge your payment method to initiate order processing and preparation for shipment.
Shipping Timeframes
Shipping times vary depending on the item ordered. Some items may be available in stock and ship within 24 hours, while others may take up to approximately five business days. You will receive a tracking number within 24 hours of shipment.
Inspecting Your Delivery
Upon receiving your order, please inspect the packaging for any signs of damage. If you notice any damage, be sure to take pictures of the damaged packages before opening them and report the issue to us within five days of delivery. If the damage is attributed to the carrier, they will be responsible for resolving it at no cost to you.
Missing Parts or Damaged Deliveries
Always check the contents of your delivery upon receipt. If you find that the delivery is damaged or missing parts, please send us pictures of the damage, along with your order number, to sales@saunaheatersupply.com. We will then contact our suppliers to facilitate the replacement of damaged items.
Tracking Information
If you do not receive a tracking number within a few days of placing your order, please contact us to ensure that we have the correct email address on file. We are committed to keeping you updated on shipping information.
Are you an authorized dealer for your products?
Yes, we are proud to be authorized dealers for the brands we support. Please see our list of trusted brands in the Brands section in the main menu.
What is your privacy policy?
To understand how we handle your personal information, please review our comprehensive Privacy Policy available in the Privacy section of our website.
Can't find what you're looking for? Our team is here to help.
