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HUUM Stones 12
These HUUM rounded granite sauna stones compliment the artful design of any HUUM sauna heater and are selected for their ability to stand up to extreme heat variations. Throwing water on the stones is how you regulate heat and steam in the sauna. These rounded olivinie stones are durable and have high heat capacity and resist fracturing.
The shape, size and composition of the stones and the way they are arranged make all the difference. We recommend rounded stones because they provide a milder steam. Thanks to the rounded shape the water can reach inner layers of stones and evaporate gradually instead of evaporating all at once from the top layer. Since they are very visible in HUUM heaters, you need both smaller and bigger stones to avoid big noticeable gaps. We also suggest laying smaller stones and more close together on the top to accumulate the heat better.
Buyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.
If any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.
Warranty Terms:
Warranty applies only to electric heaters that have been used according to the manual.
NB! Warranty does not cover heating elements. They are considered as consumable parts.
Warranty does not cover wear that occurs from natural usage.
Warranty does not cover defects or wear caused by planned use.
Warranty does not imply when:
damage or defects are caused by transportation or other actions not controlled by manufacturer.
product has been damaged by carelessness or overload
product has not been installed correctly
product has been modified in any way
warranty period is over
product is not complete
All demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com
Find the latest updates on our website www.huumsauna.com
Shipping & Returns
Cancellations & Refunds: Sauna Heater Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 916-333-0240 or email sales@saunaheatersupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations & Refunds: At Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@saunaheatersupply.com for any questions.
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Customer Reviews
Overall rating: 4.6 / 5 from 50 reviews.
HUUM really knows what they are doing. Easy to set up and use. Works perfectly with our home sauna setup. Customer service answered all my questions before I ordered. Well made and clearly built to last. The team followed up after delivery to make sure everything was fine. Highly recommend.
Exactly what I was looking for. Exactly as described on the product page. It has held up well to the heat and humidity. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. Already recommended it to friends.
Exactly what I was looking for. Heavy, dense stones that have not cracked after many sessions. They look beautiful in the heater, natural and rugged. Customer service answered all my questions before I ordered. Ordering was easy and the tracking updates were accurate. Thank you for a great product!
Would give 4.5 stars if I could. Works perfectly with our home sauna setup. Rinse them well first, there is some dust. It makes our sauna sessions more enjoyable. Ordering was easy and the tracking updates were accurate. Heavy, dense stones that have not cracked after many sessions. Good value overall.
Exactly what I was looking for. Nice finishing details, you can tell it is a quality brand. Great value for the price. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. Already recommended it to friends.
These stones exceeded my expectations. Heavy, dense stones that have not cracked after many sessions. Replacing our old stones made a huge difference in the steam. Customer service answered all my questions before I ordered. Would buy again without thinking twice.
I did a lot of research before buying and I am glad I chose this one. Replacing our old stones made a huge difference in the steam. It makes our sauna sessions more enjoyable. Nice finishing details, you can tell it is a quality brand. Would buy again without thinking twice.
Great stones and worth every penny. The quality is excellent and it looks exactly like the pictures. It makes our sauna sessions more enjoyable. HUUM makes great sauna products and this is no exception. The steam is soft and long lasting after throwing water. You will not be disappointed.
Could not be happier with this purchase. Exactly as described on the product page. Great value for the price. Support was friendly and knowledgeable when I called. Customer service answered all my questions before I ordered. Shipping was quick and everything arrived well packed. Highly recommend.
Five stars, no hesitation. Well made and clearly built to last. Very little dust after a good rinse. They hold heat really well, our sauna feels much hotter with them. The team followed up after delivery to make sure everything was fine. Ten out of ten.
Absolutely love these stones. Heavy, dense stones that have not cracked after many sessions. Nice finishing details, you can tell it is a quality brand. Customer service answered all my questions before I ordered. Shipping was quick and everything arrived well packed. Ten out of ten.
Top quality from start to finish. They look beautiful in the heater, natural and rugged. It makes our sauna sessions more enjoyable. Very little dust after a good rinse. It has held up well to the heat and humidity. It arrived two days earlier than the estimate. Worth every dollar.
Great stones and worth every penny. HUUM makes great sauna products and this is no exception. It makes our sauna sessions more enjoyable. Packaging was solid and nothing was damaged. Great value for the price. Support was friendly and knowledgeable when I called. Ten out of ten.
Very good stones overall. Exactly as described on the product page. Rinse them well first, there is some dust. They look beautiful in the heater, natural and rugged. Packaging was solid and nothing was damaged. Well made and clearly built to last. Overall a good buy.
Absolutely love these stones. Very little dust after a good rinse. Heavy, dense stones that have not cracked after many sessions. It arrived two days earlier than the estimate. Exactly as described on the product page. Customer service answered all my questions before I ordered. No regrets at all.
Disappointed with this purchase. Delivery was delayed by almost two weeks and updates were slow. Many stones were broken in the box. Support took several days to reply to my emails. The sizes varied more than I expected. Lots of dust and a strong smell for several sessions. Hoping support sorts it out.
Exactly what I was looking for. They hold heat really well, our sauna feels much hotter with them. Very little dust after a good rinse. Well made and clearly built to last. Support was friendly and knowledgeable when I called. Thank you for a great product!
Exactly what I was looking for. Exactly as described on the product page. It has held up well to the heat and humidity. The team followed up after delivery to make sure everything was fine. The right amount for our heater with a few spare. You will not be disappointed.
Really impressed with these stones. They hold heat really well, our sauna feels much hotter with them. HUUM makes great sauna products and this is no exception. Shipping was quick and everything arrived well packed. Works perfectly with our home sauna setup. You will not be disappointed.
My second HUUM purchase and just as good as the first. The right amount for our heater with a few spare. They look beautiful in the heater, natural and rugged. It arrived two days earlier than the estimate. It has held up well to the heat and humidity. You will not be disappointed.
HUUM really knows what they are doing. Replacing our old stones made a huge difference in the steam. Easy to set up and use. Customer service answered all my questions before I ordered. Heavy, dense stones that have not cracked after many sessions. Worth every dollar.
Really good, just short of perfect. They look beautiful in the heater, natural and rugged. A few pieces were smaller than I expected. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. Overall a good buy.
Top quality from start to finish. Nice finishing details, you can tell it is a quality brand. The steam is soft and long lasting after throwing water. Easy to set up and use. Packaging was solid and nothing was damaged. It arrived two days earlier than the estimate. Highly recommend.
Great stones and worth every penny. HUUM makes great sauna products and this is no exception. Great value for the price. Well made and clearly built to last. Ordering was easy and the tracking updates were accurate. Customer service answered all my questions before I ordered. Worth every dollar.
Very happy customer here. Nice finishing details, you can tell it is a quality brand. Replacing our old stones made a huge difference in the steam. Very little dust after a good rinse. They hold heat really well, our sauna feels much hotter with them. Ten out of ten.
Great stones and worth every penny. Very little dust after a good rinse. The right amount for our heater with a few spare. Ordering was easy and the tracking updates were accurate. The team followed up after delivery to make sure everything was fine. Would buy again without thinking twice.
Top quality from start to finish. The steam is soft and long lasting after throwing water. Well made and clearly built to last. Shipping was quick and everything arrived well packed. The quality is excellent and it looks exactly like the pictures. Highly recommend.
Exactly what I was looking for. They look beautiful in the heater, natural and rugged. HUUM makes great sauna products and this is no exception. Great size and shape, they stack nicely and allow good airflow. Customer service answered all my questions before I ordered. No regrets at all.
HUUM really knows what they are doing. They hold heat really well, our sauna feels much hotter with them. Exactly as described on the product page. Shipping was quick and everything arrived well packed. The team followed up after delivery to make sure everything was fine. Ten out of ten.
These stones exceeded my expectations. The steam is soft and long lasting after throwing water. HUUM makes great sauna products and this is no exception. Packaging was solid and nothing was damaged. The team followed up after delivery to make sure everything was fine. Worth every dollar.
Some good, some not so good. They look beautiful in the heater, natural and rugged. A handful of stones cracked after the first few weeks. Great value for the price. A few pieces were smaller than I expected. Rinse them well first, there is some dust. Keep your expectations realistic.
Top quality from start to finish. They look beautiful in the heater, natural and rugged. Great value for the price. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. You will not be disappointed.
Great stones and worth every penny. Very little dust after a good rinse. Exactly as described on the product page. Great size and shape, they stack nicely and allow good airflow. Packaging was solid and nothing was damaged. You will not be disappointed.
Happy with these stones, with one small caveat. It has held up well to the heat and humidity. A few pieces were smaller than I expected. Ordering was easy and the tracking updates were accurate. The team followed up after delivery to make sure everything was fine. Still recommend it.
Good quality and does the job well. Easy to set up and use. Rinse them well first, there is some dust. Exactly as described on the product page. Shipping was quick and everything arrived well packed. HUUM makes great sauna products and this is no exception. Still recommend it.
Very good stones overall. Heavy, dense stones that have not cracked after many sessions. A few pieces were smaller than I expected. Support was friendly and knowledgeable when I called. Ordering was easy and the tracking updates were accurate. Good value overall.
I did a lot of research before buying and I am glad I chose this one. Very little dust after a good rinse. They hold heat really well, our sauna feels much hotter with them. It arrived two days earlier than the estimate. Already recommended it to friends.
Pretty much what I expected, and that is a good thing. HUUM makes great sauna products and this is no exception. A few pieces were smaller than I expected. Support was friendly and knowledgeable when I called. The team followed up after delivery to make sure everything was fine. Still recommend it.
Unfortunately this did not work out for me. Many stones were broken in the box. Delivery was delayed by almost two weeks and updates were slow. The sizes varied more than I expected. A handful of stones cracked after the first few weeks. Would not buy again.
Very happy customer here. The quality is excellent and it looks exactly like the pictures. The right amount for our heater with a few spare. Customer service answered all my questions before I ordered. Shipping was quick and everything arrived well packed. Highly recommend.
Welcome to Sauna Heater Supply! We're here to help you find the perfect sauna heater and accessories. Please explore the sections below to find answers to common questions you might have.
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What happens after I place an order?
Upon placing an order, you will receive a confirmation email. If the item is in stock, we will typically ship it within five business days, and it will arrive within 14 days after being shipped.
Missing Tracking Email?
Our products typically ship within 5 business days. You will receive tracking information once your order has shipped. If you have not received a tracking email after 5 business days, please reach out to us at sales@saunaheatersupply.com or via our Contact Us page for assistance.
Shipping Time Guarantees
Unfortunately, we cannot guarantee shipping times, as they are subject to change. Shipping estimates provided are approximate. Please consider this when placing orders with specific delivery date expectations.
What is your return policy?
We are dedicated to your satisfaction. If you are not completely satisfied with your order, please reach out to us immediately. We will work with you to arrange an exchange, replacement, or refund within 14 days of your purchase. For brand-specific return policies, please check the Product Page.
Damaged or Defective Items
If your order arrives damaged, we will do everything we can to assist. We may arrange for replacement parts or redelivery as necessary.
Where to Find the Full Return Policy?
You can find our complete Shipping & Return Policy at the bottom of our website, which provides in-depth information on our return procedures and policies.
Is there a shipping fee?
Free shipping is included on most orders within the continental United States. Some oversized items may incur additional freight charges.
Can I track my order?
Absolutely! Once your order is placed, our carriers will provide us with tracking information as soon as your items are shipped. You will receive an email notification containing your order's tracking details.
What should I consider before making a purchase?
Before placing an order, please ensure your heater is the correct size for your sauna. Give us a call if you have any questions regarding heater sizing!
Additional Considerations
It's also advisable to carefully review the specifications of the items you intend to purchase. If you have any questions or need further assistance, please do not hesitate to reach out to us via email or live chat. We're here to assist you in making informed decisions.
What should I expect after placing an order?
Once your order is placed, you will receive a confirmation email. We will charge your payment method to initiate order processing and preparation for shipment.
Shipping Timeframes
Shipping times vary depending on the item ordered. Some items may be available in stock and ship within 24 hours, while others may take up to approximately five business days. You will receive a tracking number within 24 hours of shipment.
Inspecting Your Delivery
Upon receiving your order, please inspect the packaging for any signs of damage. If you notice any damage, be sure to take pictures of the damaged packages before opening them and report the issue to us within five days of delivery. If the damage is attributed to the carrier, they will be responsible for resolving it at no cost to you.
Missing Parts or Damaged Deliveries
Always check the contents of your delivery upon receipt. If you find that the delivery is damaged or missing parts, please send us pictures of the damage, along with your order number, to sales@saunaheatersupply.com. We will then contact our suppliers to facilitate the replacement of damaged items.
Tracking Information
If you do not receive a tracking number within a few days of placing your order, please contact us to ensure that we have the correct email address on file. We are committed to keeping you updated on shipping information.
Are you an authorized dealer for your products?
Yes, we are proud to be authorized dealers for the brands we support. Please see our list of trusted brands in the Brands section in the main menu.
What is your privacy policy?
To understand how we handle your personal information, please review our comprehensive Privacy Policy available in the Privacy section of our website.
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