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Cozy Heat Traditional Sauna Stones
GenuineCozy traditional sauna stones are selected for their unique properties to ensure optimal performance and longevity. Cozy sauna stones retain and radiate pleasant and soft heat. Split-face sauna stones are an excellent choice for woodburning sauna stoves because they store lots of heat and the water evaporates more efficiently from the surfaces.
The shape and size of each stone is unique, so we recommend purchasing an additional box of sauna stones to allow you to select the best size of stones for fitting into the stone cage.
Features
Olivine diabase sauna stones
Split-face
Durable with high-heat capacity
Stones range from 4" to 6" (10-15 cm)
Specifications
Model
127835
Stone Weight Per Box
44 lbs
Stone Dimensions
4" to 6" (10-15 cm)
Construction Material
Olivine Diabase
Shape
Split-Face
PACKAGE CONTENTS
44 lb box of 4" to 6" (10-15 cm) sauna stones
Warranty
Cozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.
Shipping & Returns
Cancellations & Refunds: Sauna Heater Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 916-333-0240 or email sales@saunaheatersupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations & Refunds: At Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@saunaheatersupply.com or call us at916-333-0240
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@saunaheatersupply.com for any questions.
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Customer Reviews
Overall rating: 4.6 / 5 from 50 reviews.
Absolutely love these stones. The quality is excellent and it looks exactly like the pictures. Very little dust after a good rinse. Great size and shape, they stack nicely and allow good airflow. Customer service answered all my questions before I ordered. You will not be disappointed.
Absolutely love these stones. Nice finishing details, you can tell it is a quality brand. Very little dust after a good rinse. Ordering was easy and the tracking updates were accurate. It makes our sauna sessions more enjoyable. Would buy again without thinking twice.
Pretty much what I expected, and that is a good thing. Nice finishing details, you can tell it is a quality brand. Rinse them well first, there is some dust. Great value for the price. Support was friendly and knowledgeable when I called. Good value overall.
Five stars, no hesitation. Great size and shape, they stack nicely and allow good airflow. Works perfectly with our home sauna setup. It arrived two days earlier than the estimate. Shipping was quick and everything arrived well packed. You will not be disappointed.
Frustrating experience so far. Support took several days to reply to my emails. Many stones were broken in the box. Delivery was delayed by almost two weeks and updates were slow. The box arrived damaged and I had to wait for a replacement. Expected more for the price.
Very happy customer here. It has held up well to the heat and humidity. Nice finishing details, you can tell it is a quality brand. Easy to set up and use. It arrived two days earlier than the estimate. Customer service answered all my questions before I ordered. Highly recommend.
Solid purchase, a few small notes. Works perfectly with our home sauna setup. A few pieces were smaller than I expected. Support was friendly and knowledgeable when I called. It makes our sauna sessions more enjoyable. Minor issues aside, I am happy.
Pretty much what I expected, and that is a good thing. Nice finishing details, you can tell it is a quality brand. A few pieces were smaller than I expected. Packaging was solid and nothing was damaged. Shipping was quick and everything arrived well packed. Still recommend it.
Top quality from start to finish. The steam is soft and long lasting after throwing water. Very little dust after a good rinse. The right amount for our heater with a few spare. It arrived two days earlier than the estimate. You will not be disappointed.
Absolutely love these stones. Heavy, dense stones that have not cracked after many sessions. Easy to set up and use. Shipping was quick and everything arrived well packed. It arrived two days earlier than the estimate. Ordering was easy and the tracking updates were accurate. No regrets at all.
Exactly what I was looking for. Nice finishing details, you can tell it is a quality brand. Great size and shape, they stack nicely and allow good airflow. Packaging was solid and nothing was damaged. The quality is excellent and it looks exactly like the pictures. Thank you for a great product!
These stones exceeded my expectations. Nice finishing details, you can tell it is a quality brand. The steam is soft and long lasting after throwing water. Ordering was easy and the tracking updates were accurate. Would buy again without thinking twice.
We have had this for a few months now and it is fantastic. Nice finishing details, you can tell it is a quality brand. Exactly as described on the product page. It arrived two days earlier than the estimate. Customer service answered all my questions before I ordered. Would buy again without thinking twice.
Could not be happier with this purchase. Exactly as described on the product page. Works perfectly with our home sauna setup. Packaging was solid and nothing was damaged. Customer service answered all my questions before I ordered. Thank you for a great product!
Very happy customer here. Replacing our old stones made a huge difference in the steam. Works perfectly with our home sauna setup. The team followed up after delivery to make sure everything was fine. Great value for the price. Already recommended it to friends.
Absolutely love these stones. Well made and clearly built to last. It has held up well to the heat and humidity. Packaging was solid and nothing was damaged. Support was friendly and knowledgeable when I called. Customer service answered all my questions before I ordered. Already recommended it to friends.
Really impressed with these stones. Great size and shape, they stack nicely and allow good airflow. Great value for the price. The team followed up after delivery to make sure everything was fine. It arrived two days earlier than the estimate. Would buy again without thinking twice.
Very good stones overall. Well made and clearly built to last. Rinse them well first, there is some dust. Packaging was solid and nothing was damaged. Shipping was quick and everything arrived well packed. Customer service answered all my questions before I ordered. Good value overall.
These stones exceeded my expectations. It makes our sauna sessions more enjoyable. The right amount for our heater with a few spare. Well made and clearly built to last. Support was friendly and knowledgeable when I called. Customer service answered all my questions before I ordered. No regrets at all.
Really impressed with these stones. They look beautiful in the heater, natural and rugged. Works perfectly with our home sauna setup. Customer service answered all my questions before I ordered. Support was friendly and knowledgeable when I called. Thank you for a great product!
Absolutely love these stones. Well made and clearly built to last. The quality is excellent and it looks exactly like the pictures. Shipping was quick and everything arrived well packed. The team followed up after delivery to make sure everything was fine. Worth every dollar.
Great stones and worth every penny. Heavy, dense stones that have not cracked after many sessions. The right amount for our heater with a few spare. Support was friendly and knowledgeable when I called. Customer service answered all my questions before I ordered. Already recommended it to friends.
So glad we finally ordered this. Easy to set up and use. It makes our sauna sessions more enjoyable. Great value for the price. They look beautiful in the heater, natural and rugged. Customer service answered all my questions before I ordered. Worth every dollar.
Great stones and worth every penny. They look beautiful in the heater, natural and rugged. Well made and clearly built to last. Ordering was easy and the tracking updates were accurate. The steam is soft and long lasting after throwing water. You will not be disappointed.
So glad we finally ordered this. Very little dust after a good rinse. Great value for the price. Ordering was easy and the tracking updates were accurate. It arrived two days earlier than the estimate. Shipping was quick and everything arrived well packed. No regrets at all.
Great stones and worth every penny. Great size and shape, they stack nicely and allow good airflow. The steam is soft and long lasting after throwing water. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. Thank you for a great product!
Some good, some not so good. Replacing our old stones made a huge difference in the steam. The sizes varied more than I expected. It makes our sauna sessions more enjoyable. Rinse them well first, there is some dust. A few pieces were smaller than I expected. Not bad, not great.
I did a lot of research before buying and I am glad I chose this one. Works perfectly with our home sauna setup. They look beautiful in the heater, natural and rugged. Great value for the price. Packaging was solid and nothing was damaged. Highly recommend.
I did a lot of research before buying and I am glad I chose this one. It makes our sauna sessions more enjoyable. Replacing our old stones made a huge difference in the steam. The steam is soft and long lasting after throwing water. Would buy again without thinking twice.
Five stars, no hesitation. The quality is excellent and it looks exactly like the pictures. Exactly as described on the product page. It makes our sauna sessions more enjoyable. Replacing our old stones made a huge difference in the steam. Thank you for a great product!
Very happy customer here. Easy to set up and use. It has held up well to the heat and humidity. Packaging was solid and nothing was damaged. Customer service answered all my questions before I ordered. The team followed up after delivery to make sure everything was fine. Would buy again without thinking twice.
Five stars, no hesitation. Easy to set up and use. They look beautiful in the heater, natural and rugged. Packaging was solid and nothing was damaged. It arrived two days earlier than the estimate. They hold heat really well, our sauna feels much hotter with them. No regrets at all.
Would give 4.5 stars if I could. Replacing our old stones made a huge difference in the steam. Rinse them well first, there is some dust. It makes our sauna sessions more enjoyable. It arrived two days earlier than the estimate. Customer service answered all my questions before I ordered. Good value overall.
Great stones and worth every penny. They look beautiful in the heater, natural and rugged. Heavy, dense stones that have not cracked after many sessions. Support was friendly and knowledgeable when I called. Packaging was solid and nothing was damaged. You will not be disappointed.
Exactly what I was looking for. The quality is excellent and it looks exactly like the pictures. The steam is soft and long lasting after throwing water. Well made and clearly built to last. Support was friendly and knowledgeable when I called. Highly recommend.
I did a lot of research before buying and I am glad I chose this one. Replacing our old stones made a huge difference in the steam. The steam is soft and long lasting after throwing water. Shipping was quick and everything arrived well packed. Already recommended it to friends.
Five stars, no hesitation. They hold heat really well, our sauna feels much hotter with them. The right amount for our heater with a few spare. Packaging was solid and nothing was damaged. It arrived two days earlier than the estimate. Already recommended it to friends.
Very good stones overall. The quality is excellent and it looks exactly like the pictures. A few pieces were smaller than I expected. Support was friendly and knowledgeable when I called. Replacing our old stones made a huge difference in the steam. Good value overall.
Happy with these stones, with one small caveat. They hold heat really well, our sauna feels much hotter with them. Rinse them well first, there is some dust. Packaging was solid and nothing was damaged. Shipping was quick and everything arrived well packed. Good value overall.
Not what I hoped for. The box arrived damaged and I had to wait for a replacement. Many stones were broken in the box. The sizes varied more than I expected. A handful of stones cracked after the first few weeks. Lots of dust and a strong smell for several sessions. Cannot recommend at this point.
Welcome to Sauna Heater Supply! We're here to help you find the perfect sauna heater and accessories. Please explore the sections below to find answers to common questions you might have.
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What happens after I place an order?
Upon placing an order, you will receive a confirmation email. If the item is in stock, we will typically ship it within five business days, and it will arrive within 14 days after being shipped.
Missing Tracking Email?
Our products typically ship within 5 business days. You will receive tracking information once your order has shipped. If you have not received a tracking email after 5 business days, please reach out to us at sales@saunaheatersupply.com or via our Contact Us page for assistance.
Shipping Time Guarantees
Unfortunately, we cannot guarantee shipping times, as they are subject to change. Shipping estimates provided are approximate. Please consider this when placing orders with specific delivery date expectations.
What is your return policy?
We are dedicated to your satisfaction. If you are not completely satisfied with your order, please reach out to us immediately. We will work with you to arrange an exchange, replacement, or refund within 14 days of your purchase. For brand-specific return policies, please check the Product Page.
Damaged or Defective Items
If your order arrives damaged, we will do everything we can to assist. We may arrange for replacement parts or redelivery as necessary.
Where to Find the Full Return Policy?
You can find our complete Shipping & Return Policy at the bottom of our website, which provides in-depth information on our return procedures and policies.
Is there a shipping fee?
Free shipping is included on most orders within the continental United States. Some oversized items may incur additional freight charges.
Can I track my order?
Absolutely! Once your order is placed, our carriers will provide us with tracking information as soon as your items are shipped. You will receive an email notification containing your order's tracking details.
What should I consider before making a purchase?
Before placing an order, please ensure your heater is the correct size for your sauna. Give us a call if you have any questions regarding heater sizing!
Additional Considerations
It's also advisable to carefully review the specifications of the items you intend to purchase. If you have any questions or need further assistance, please do not hesitate to reach out to us via email or live chat. We're here to assist you in making informed decisions.
What should I expect after placing an order?
Once your order is placed, you will receive a confirmation email. We will charge your payment method to initiate order processing and preparation for shipment.
Shipping Timeframes
Shipping times vary depending on the item ordered. Some items may be available in stock and ship within 24 hours, while others may take up to approximately five business days. You will receive a tracking number within 24 hours of shipment.
Inspecting Your Delivery
Upon receiving your order, please inspect the packaging for any signs of damage. If you notice any damage, be sure to take pictures of the damaged packages before opening them and report the issue to us within five days of delivery. If the damage is attributed to the carrier, they will be responsible for resolving it at no cost to you.
Missing Parts or Damaged Deliveries
Always check the contents of your delivery upon receipt. If you find that the delivery is damaged or missing parts, please send us pictures of the damage, along with your order number, to sales@saunaheatersupply.com. We will then contact our suppliers to facilitate the replacement of damaged items.
Tracking Information
If you do not receive a tracking number within a few days of placing your order, please contact us to ensure that we have the correct email address on file. We are committed to keeping you updated on shipping information.
Are you an authorized dealer for your products?
Yes, we are proud to be authorized dealers for the brands we support. Please see our list of trusted brands in the Brands section in the main menu.
What is your privacy policy?
To understand how we handle your personal information, please review our comprehensive Privacy Policy available in the Privacy section of our website.
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