The joint mechanism and the supplementary parts are wound together while the smoke pipes are locked in place with grooves. These innovative attributes are how this Harvia 1000 mm stainless steel chimney extension prevents movement caused by temperature changes.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all heater parts such as thermostat, controls, contactors, etc.
This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.
The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product.
This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
This guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.
This guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign the warranty page in the installation manual.
This guarantee will be void ifwarranty informationis not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.
This guarantee will be void if heater is not of proper size and heat output for the space it is intended to heat. This includes but is not limited to area of room, volume of room, uninsulated walls or ceilings, tiled or stone surfaces, glass surfaces-including doors, walls, windows, and other surfaces-, or any other non-wood surface.
This guarantee will be void if the heater is used without the proper amount and proper size of Harvia Sauna Rocks. Non-Harvia Sauna Rocks may introduce contaminants to the heater which may cause damage which will not be covered under the Harvia warranty.
This Guarantee will be void if the heater is connected to a GFI breaker. All Harvia Electric Sauna Heaters must be connected to a standard 2-pole breaker. If the heater is connected to a GFI breaker, nuisance tripping may occur causing unnecessary and unintended wear on internal components. If connected to a GFI breaker, warranty on all internal components, including those of a control unit (if applicable), will be voided.
Elements are consumable goods and are therefore only covered upon first usage of the heater
This guarantee will be void if any essential oils are poured directly over the rocks or elements. Only Harvia essential oils, when properly diluted in water, can be used on the heater. Other essential oils will not properly evaporate and will leave a residue on rocks and elements which will cause damage and may be dangerous in some cases.
Shipping & Returns
Cancellations & Refunds: Sauna Heater Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 916-333-0240 or email sales@saunaheatersupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations & Refunds: At Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@saunaheatersupply.com or call us at916-333-0240
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@saunaheatersupply.com for any questions.
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Customer Reviews
Overall rating: 4.6 / 5 from 50 reviews.
So glad we finally ordered this. No smoke in the sauna at all since we installed it. Great value for the price. All the pieces fit together tightly and the draft is excellent. Well made and clearly built to last. Packaging was solid and nothing was damaged. Worth every dollar.
Frustrating experience so far. The pieces did not line up and we had to buy extra adapters. Support took several days to reply to my emails. Delivery was delayed by almost two weeks and updates were slow. Rust appeared on the joints after one season. Would not buy again.
Harvia really knows what they are doing. It has held up well to the heat and humidity. The quality is excellent and it looks exactly like the pictures. Packaging was solid and nothing was damaged. Nice finishing details, you can tell it is a quality brand. Already recommended it to friends.
My second Harvia purchase and just as good as the first. Exact fit for our Harvia stove. Works perfectly with our home sauna setup. Well made and clearly built to last. Ordering was easy and the tracking updates were accurate. The team followed up after delivery to make sure everything was fine. Ten out of ten.
Exactly what I was looking for. Well made and clearly built to last. Great value for the price. It has held up well to the heat and humidity. Ordering was easy and the tracking updates were accurate. Packaging was solid and nothing was damaged. Ten out of ten.
So glad we finally ordered this. Harvia makes great sauna products and this is no exception. Great value for the price. The team followed up after delivery to make sure everything was fine. It arrived two days earlier than the estimate. No regrets at all.
Pretty much what I expected, and that is a good thing. The quality is excellent and it looks exactly like the pictures. You may need an extra section depending on your ceiling height. Shipping was quick and everything arrived well packed. Would probably buy again.
Five stars, no hesitation. The quality is excellent and it looks exactly like the pictures. No smoke in the sauna at all since we installed it. The stainless finish looks clean and holds up to the weather. Customer service answered all my questions before I ordered. Ten out of ten.
My second Harvia purchase and just as good as the first. Solid steel quality, heavier than the generic kits. Easy to set up and use. It arrived two days earlier than the estimate. Ordering was easy and the tracking updates were accurate. You will not be disappointed.
Really impressed with this chimney extension. All the pieces fit together tightly and the draft is excellent. The stainless finish looks clean and holds up to the weather. It has held up well to the heat and humidity. Customer service answered all my questions before I ordered. Ten out of ten.
My second Harvia purchase and just as good as the first. Harvia makes great sauna products and this is no exception. Nice finishing details, you can tell it is a quality brand. Customer service answered all my questions before I ordered. No regrets at all.
Absolutely love this chimney extension. Safe clearances and the heat shield works as intended. No smoke in the sauna at all since we installed it. The team followed up after delivery to make sure everything was fine. Harvia makes great sauna products and this is no exception. Ten out of ten.
Pretty much what I expected, and that is a good thing. Harvia makes great sauna products and this is no exception. You may need an extra section depending on your ceiling height. It has held up well to the heat and humidity. Solid steel quality, heavier than the generic kits. Good value overall.
Decent chimney extension, but a few things bugged me. Exactly as described on the product page. One section needed some force to fit together. The instructions assume you know chimney basics. Great value for the price. You may need an extra section depending on your ceiling height. Not bad, not great.
Exactly what I was looking for. Great value for the price. Well made and clearly built to last. Shipping was quick and everything arrived well packed. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. Ten out of ten.
Great chimney extension and worth every penny. Exactly as described on the product page. Easy to set up and use. Shipping was quick and everything arrived well packed. The team followed up after delivery to make sure everything was fine. You will not be disappointed.
My second Harvia purchase and just as good as the first. Safe clearances and the heat shield works as intended. Great value for the price. Packaging was solid and nothing was damaged. Ordering was easy and the tracking updates were accurate. Worth every dollar.
Really good, just short of perfect. No smoke in the sauna at all since we installed it. You may need an extra section depending on your ceiling height. It arrived two days earlier than the estimate. Installation was straightforward with the included parts. Good value overall.
Pretty much what I expected, and that is a good thing. The quality is excellent and it looks exactly like the pictures. You may need an extra section depending on your ceiling height. Support was friendly and knowledgeable when I called. Overall a good buy.
Very happy customer here. All the pieces fit together tightly and the draft is excellent. Harvia makes great sauna products and this is no exception. The stainless finish looks clean and holds up to the weather. Easy to set up and use. Highly recommend.
Exactly what I was looking for. Safe clearances and the heat shield works as intended. No smoke in the sauna at all since we installed it. Customer service answered all my questions before I ordered. Ordering was easy and the tracking updates were accurate. Already recommended it to friends.
Exactly what I was looking for. Nice finishing details, you can tell it is a quality brand. Great value for the price. Packaging was solid and nothing was damaged. Well made and clearly built to last. Shipping was quick and everything arrived well packed. You will not be disappointed.
Could not be happier with this purchase. Harvia makes great sauna products and this is no exception. All the pieces fit together tightly and the draft is excellent. Support was friendly and knowledgeable when I called. It makes our sauna sessions more enjoyable. No regrets at all.
I did a lot of research before buying and I am glad I chose this one. It has held up well to the heat and humidity. The quality is excellent and it looks exactly like the pictures. Exact fit for our Harvia stove. The stainless finish looks clean and holds up to the weather. Thank you for a great product!
Good quality and does the job well. No smoke in the sauna at all since we installed it. You may need an extra section depending on your ceiling height. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. Overall a good buy.
Exactly what I was looking for. Exact fit for our Harvia stove. Well made and clearly built to last. Customer service answered all my questions before I ordered. Solid steel quality, heavier than the generic kits. It arrived two days earlier than the estimate. Highly recommend.
Five stars, no hesitation. No smoke in the sauna at all since we installed it. Harvia makes great sauna products and this is no exception. The team followed up after delivery to make sure everything was fine. Support was friendly and knowledgeable when I called. No regrets at all.
I really wanted to like this chimney extension. Rust appeared on the joints after one season. The joints needed high temp sealant to stop small leaks. The box arrived damaged and I had to wait for a replacement. Delivery was delayed by almost two weeks and updates were slow. Would not buy again.
Great chimney extension and worth every penny. It has held up well to the heat and humidity. Exact fit for our Harvia stove. Great value for the price. Customer service answered all my questions before I ordered. Would buy again without thinking twice.
Exactly what I was looking for. All the pieces fit together tightly and the draft is excellent. Exactly as described on the product page. Packaging was solid and nothing was damaged. Solid steel quality, heavier than the generic kits. You will not be disappointed.
Great chimney extension and worth every penny. Nice finishing details, you can tell it is a quality brand. Solid steel quality, heavier than the generic kits. Ordering was easy and the tracking updates were accurate. Support was friendly and knowledgeable when I called. Highly recommend.
Five stars, no hesitation. Easy to set up and use. Harvia makes great sauna products and this is no exception. It arrived two days earlier than the estimate. Ordering was easy and the tracking updates were accurate. Customer service answered all my questions before I ordered. Ten out of ten.
Great chimney extension and worth every penny. Easy to set up and use. Safe clearances and the heat shield works as intended. The team followed up after delivery to make sure everything was fine. Support was friendly and knowledgeable when I called. Worth every dollar.
So glad we finally ordered this. No smoke in the sauna at all since we installed it. Great value for the price. The team followed up after delivery to make sure everything was fine. Shipping was quick and everything arrived well packed. Worth every dollar.
Pretty much what I expected, and that is a good thing. No smoke in the sauna at all since we installed it. The instructions assume you know chimney basics. Support was friendly and knowledgeable when I called. Shipping was quick and everything arrived well packed. Minor issues aside, I am happy.
We have had this for a few months now and it is fantastic. No smoke in the sauna at all since we installed it. Exact fit for our Harvia stove. Well made and clearly built to last. It arrived two days earlier than the estimate. Customer service answered all my questions before I ordered. Worth every dollar.
Happy with this chimney extension, with one small caveat. The stainless finish looks clean and holds up to the weather. The instructions assume you know chimney basics. It arrived two days earlier than the estimate. Shipping was quick and everything arrived well packed. Good value overall.
Five stars, no hesitation. It makes our sauna sessions more enjoyable. Exact fit for our Harvia stove. It has held up well to the heat and humidity. Shipping was quick and everything arrived well packed. Safe clearances and the heat shield works as intended. Highly recommend.
Great chimney extension and worth every penny. No smoke in the sauna at all since we installed it. Solid steel quality, heavier than the generic kits. It makes our sauna sessions more enjoyable. Ordering was easy and the tracking updates were accurate. Worth every dollar.
Very good chimney extension overall. Works perfectly with our home sauna setup. The instructions assume you know chimney basics. Shipping was quick and everything arrived well packed. Packaging was solid and nothing was damaged. No smoke in the sauna at all since we installed it. Overall a good buy.
Welcome to Sauna Heater Supply! We're here to help you find the perfect sauna heater and accessories. Please explore the sections below to find answers to common questions you might have.
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What happens after I place an order?
Upon placing an order, you will receive a confirmation email. If the item is in stock, we will typically ship it within five business days, and it will arrive within 14 days after being shipped.
Missing Tracking Email?
Our products typically ship within 5 business days. You will receive tracking information once your order has shipped. If you have not received a tracking email after 5 business days, please reach out to us at sales@saunaheatersupply.com or via our Contact Us page for assistance.
Shipping Time Guarantees
Unfortunately, we cannot guarantee shipping times, as they are subject to change. Shipping estimates provided are approximate. Please consider this when placing orders with specific delivery date expectations.
What is your return policy?
We are dedicated to your satisfaction. If you are not completely satisfied with your order, please reach out to us immediately. We will work with you to arrange an exchange, replacement, or refund within 14 days of your purchase. For brand-specific return policies, please check the Product Page.
Damaged or Defective Items
If your order arrives damaged, we will do everything we can to assist. We may arrange for replacement parts or redelivery as necessary.
Where to Find the Full Return Policy?
You can find our complete Shipping & Return Policy at the bottom of our website, which provides in-depth information on our return procedures and policies.
Is there a shipping fee?
Free shipping is included on most orders within the continental United States. Some oversized items may incur additional freight charges.
Can I track my order?
Absolutely! Once your order is placed, our carriers will provide us with tracking information as soon as your items are shipped. You will receive an email notification containing your order's tracking details.
What should I consider before making a purchase?
Before placing an order, please ensure your heater is the correct size for your sauna. Give us a call if you have any questions regarding heater sizing!
Additional Considerations
It's also advisable to carefully review the specifications of the items you intend to purchase. If you have any questions or need further assistance, please do not hesitate to reach out to us via email or live chat. We're here to assist you in making informed decisions.
What should I expect after placing an order?
Once your order is placed, you will receive a confirmation email. We will charge your payment method to initiate order processing and preparation for shipment.
Shipping Timeframes
Shipping times vary depending on the item ordered. Some items may be available in stock and ship within 24 hours, while others may take up to approximately five business days. You will receive a tracking number within 24 hours of shipment.
Inspecting Your Delivery
Upon receiving your order, please inspect the packaging for any signs of damage. If you notice any damage, be sure to take pictures of the damaged packages before opening them and report the issue to us within five days of delivery. If the damage is attributed to the carrier, they will be responsible for resolving it at no cost to you.
Missing Parts or Damaged Deliveries
Always check the contents of your delivery upon receipt. If you find that the delivery is damaged or missing parts, please send us pictures of the damage, along with your order number, to sales@saunaheatersupply.com. We will then contact our suppliers to facilitate the replacement of damaged items.
Tracking Information
If you do not receive a tracking number within a few days of placing your order, please contact us to ensure that we have the correct email address on file. We are committed to keeping you updated on shipping information.
Are you an authorized dealer for your products?
Yes, we are proud to be authorized dealers for the brands we support. Please see our list of trusted brands in the Brands section in the main menu.
What is your privacy policy?
To understand how we handle your personal information, please review our comprehensive Privacy Policy available in the Privacy section of our website.
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