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HUUM Protective Plate
The HUUM Protective Floor Plate is a safety-enhancing accessory designed for use when the HIVE Flow Series Sauna Stove is placed on a wooden or other combustible floor material. This plate protects the floor from fire hazards in accordance with general fire safety requirements.
Features
For use with HIVE Flow Series Sauna Stoves
Minimizes the risk of heat transfer
Protects the floor frompotential fire hazards
Creates a safer sauna environment
Designed, engineered, and made in Estonia
Dimensions: 16.5"W (420mm) x 17.7"D (450mm) x .8"H (20mm)
Buyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.
If any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.
Warranty Terms:
Warranty applies only to electric heaters that have been used according to the manual.
NB! Warranty does not cover heating elements. They are considered as consumable parts.
Warranty does not cover wear that occurs from natural usage.
Warranty does not cover defects or wear caused by planned use.
Warranty does not imply when:
damage or defects are caused by transportation or other actions not controlled by manufacturer.
product has been damaged by carelessness or overload
product has not been installed correctly
product has been modified in any way
warranty period is over
product is not complete
All demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com
Find the latest updates on our website www.huumsauna.com
Shipping & Returns
Cancellations & Refunds: Sauna Heater Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 916-333-0240 or email sales@saunaheatersupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations & Refunds: At Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@saunaheatersupply.com for any questions.
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Customer Reviews
Overall rating: 4.7 / 5 from 50 reviews.
I did a lot of research before buying and I am glad I chose this one. Well made and clearly built to last. HUUM makes great sauna products and this is no exception. Packaging was solid and nothing was damaged. It gives us peace of mind, especially with the kids using the sauna. Thank you for a great product!
Could not be happier with this purchase. Well made and clearly built to last. It arrived quickly, which mattered because our sauna was down. It arrived two days earlier than the estimate. Packaging was solid and nothing was damaged. Thank you for a great product!
Would give 4.5 stars if I could. It fit perfectly and installation took about twenty minutes. It would be nice if it came with a little more mounting hardware. Shipping was quick and everything arrived well packed. Packaging was solid and nothing was damaged. Still recommend it.
HUUM really knows what they are doing. It has held up well to the heat and humidity. Genuine part and it does exactly what it should. Support was friendly and knowledgeable when I called. Exactly as described on the product page. Already recommended it to friends.
Five stars, no hesitation. Works perfectly with our home sauna setup. It gives us peace of mind, especially with the kids using the sauna. Packaging was solid and nothing was damaged. Support was friendly and knowledgeable when I called. No regrets at all.
Very happy customer here. The quality is excellent and it looks exactly like the pictures. Well made and clearly built to last. It gives us peace of mind, especially with the kids using the sauna. Ordering was easy and the tracking updates were accurate. Highly recommend.
My second HUUM purchase and just as good as the first. It makes our sauna sessions more enjoyable. It arrived quickly, which mattered because our sauna was down. Packaging was solid and nothing was damaged. It arrived two days earlier than the estimate. Highly recommend.
Five stars, no hesitation. The instructions were clear and all the hardware was included. Solid build quality, it feels as good as the original. Shipping was quick and everything arrived well packed. Works perfectly with our home sauna setup. You will not be disappointed.
HUUM really knows what they are doing. Great value for the price. Nice finishing details, you can tell it is a quality brand. Packaging was solid and nothing was damaged. Shipping was quick and everything arrived well packed. The team followed up after delivery to make sure everything was fine. Ten out of ten.
So glad we finally ordered this. The instructions were clear and all the hardware was included. Genuine part and it does exactly what it should. The team followed up after delivery to make sure everything was fine. The quality is excellent and it looks exactly like the pictures. Worth every dollar.
This floor plate exceeded my expectations. It makes our sauna sessions more enjoyable. Great value for the price. The team followed up after delivery to make sure everything was fine. Support was friendly and knowledgeable when I called. No regrets at all.
So glad we finally ordered this. Works perfectly with our home sauna setup. It makes our sauna sessions more enjoyable. Exactly as described on the product page. It arrived two days earlier than the estimate. Genuine part and it does exactly what it should. Worth every dollar.
Very good floor plate overall. The quality is excellent and it looks exactly like the pictures. It took some patience to line up the screw holes. Customer service answered all my questions before I ordered. Ordering was easy and the tracking updates were accurate. Overall a good buy.
Five stars, no hesitation. The instructions were clear and all the hardware was included. It arrived quickly, which mattered because our sauna was down. Ordering was easy and the tracking updates were accurate. Well made and clearly built to last. Thank you for a great product!
Great floor plate and worth every penny. It gives us peace of mind, especially with the kids using the sauna. Well made and clearly built to last. The team followed up after delivery to make sure everything was fine. It arrived two days earlier than the estimate. You will not be disappointed.
Exactly what I was looking for. Great value for the price. It makes our sauna sessions more enjoyable. It arrived two days earlier than the estimate. Ordering was easy and the tracking updates were accurate. Shipping was quick and everything arrived well packed. Would buy again without thinking twice.
Would give 4.5 stars if I could. It gives us peace of mind, especially with the kids using the sauna. It would be nice if it came with a little more mounting hardware. Shipping was quick and everything arrived well packed. Customer service answered all my questions before I ordered. Good value overall.
Really impressed with this floor plate. Nice finishing details, you can tell it is a quality brand. It gives us peace of mind, especially with the kids using the sauna. The instructions were clear and all the hardware was included. Would buy again without thinking twice.
I did a lot of research before buying and I am glad I chose this one. Great value for the price. Clean finish that looks good next to the heater. Shipping was quick and everything arrived well packed. Well made and clearly built to last. Highly recommend.
I did a lot of research before buying and I am glad I chose this one. It arrived quickly, which mattered because our sauna was down. Well made and clearly built to last. Exact fit for our HUUM heater, no modifications needed. Would buy again without thinking twice.
Solid purchase, a few small notes. Exactly as described on the product page. It took some patience to line up the screw holes. Packaging was solid and nothing was damaged. Shipping was quick and everything arrived well packed. Ordering was easy and the tracking updates were accurate. Overall a good buy.
Would give 4.5 stars if I could. Easy to set up and use. A bit pricey for a small part, but it is the right one. Exact fit for our HUUM heater, no modifications needed. It arrived quickly, which mattered because our sauna was down. Would probably buy again.
We have had this for a few months now and it is fantastic. Genuine part and it does exactly what it should. The instructions were clear and all the hardware was included. Ordering was easy and the tracking updates were accurate. It arrived two days earlier than the estimate. Ten out of ten.
We have had this for a few months now and it is fantastic. It fit perfectly and installation took about twenty minutes. It has held up well to the heat and humidity. Works perfectly with our home sauna setup. The team followed up after delivery to make sure everything was fine. Thank you for a great product!
My second HUUM purchase and just as good as the first. Clean finish that looks good next to the heater. Genuine part and it does exactly what it should. The team followed up after delivery to make sure everything was fine. Packaging was solid and nothing was damaged. No regrets at all.
Five stars, no hesitation. Solid build quality, it feels as good as the original. Great value for the price. Shipping was quick and everything arrived well packed. Ordering was easy and the tracking updates were accurate. You will not be disappointed.
We have had this for a few months now and it is fantastic. Clean finish that looks good next to the heater. Genuine part and it does exactly what it should. Works perfectly with our home sauna setup. Customer service answered all my questions before I ordered. Ten out of ten.
Very happy customer here. The quality is excellent and it looks exactly like the pictures. Great value for the price. Support was friendly and knowledgeable when I called. Shipping was quick and everything arrived well packed. Thank you for a great product!
Could not be happier with this purchase. HUUM makes great sauna products and this is no exception. It has held up well to the heat and humidity. It arrived two days earlier than the estimate. Exactly as described on the product page. Highly recommend.
I did a lot of research before buying and I am glad I chose this one. Great value for the price. Works perfectly with our home sauna setup. It arrived quickly, which mattered because our sauna was down. Packaging was solid and nothing was damaged. Already recommended it to friends.
Exactly what I was looking for. Genuine part and it does exactly what it should. It arrived quickly, which mattered because our sauna was down. Ordering was easy and the tracking updates were accurate. Shipping was quick and everything arrived well packed. No regrets at all.
Absolutely love this floor plate. The quality is excellent and it looks exactly like the pictures. Clean finish that looks good next to the heater. Customer service answered all my questions before I ordered. Shipping was quick and everything arrived well packed. Would buy again without thinking twice.
We have had this for a few months now and it is fantastic. The instructions were clear and all the hardware was included. Well made and clearly built to last. Ordering was easy and the tracking updates were accurate. Support was friendly and knowledgeable when I called. Highly recommend.
We have had this for a few months now and it is fantastic. Solid build quality, it feels as good as the original. Easy to set up and use. Shipping was quick and everything arrived well packed. Support was friendly and knowledgeable when I called. Already recommended it to friends.
It is okay, but not perfect. Great value for the price. It took longer to arrive than I expected for a small part. A bit pricey for a small part, but it is the right one. It took some patience to line up the screw holes. Keep your expectations realistic.
Could not be happier with this purchase. It gives us peace of mind, especially with the kids using the sauna. Easy to set up and use. It arrived two days earlier than the estimate. Customer service answered all my questions before I ordered. Ten out of ten.
Great floor plate and worth every penny. Solid build quality, it feels as good as the original. Genuine part and it does exactly what it should. Support was friendly and knowledgeable when I called. The team followed up after delivery to make sure everything was fine. Thank you for a great product!
Pretty much what I expected, and that is a good thing. Well made and clearly built to last. It would be nice if it came with a little more mounting hardware. The team followed up after delivery to make sure everything was fine. Would probably buy again.
My second HUUM purchase and just as good as the first. Well made and clearly built to last. Easy to set up and use. It gives us peace of mind, especially with the kids using the sauna. Shipping was quick and everything arrived well packed. Thank you for a great product!
Very happy customer here. It gives us peace of mind, especially with the kids using the sauna. The instructions were clear and all the hardware was included. The team followed up after delivery to make sure everything was fine. Already recommended it to friends.
Welcome to Sauna Heater Supply! We're here to help you find the perfect sauna heater and accessories. Please explore the sections below to find answers to common questions you might have.
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What happens after I place an order?
Upon placing an order, you will receive a confirmation email. If the item is in stock, we will typically ship it within five business days, and it will arrive within 14 days after being shipped.
Missing Tracking Email?
Our products typically ship within 5 business days. You will receive tracking information once your order has shipped. If you have not received a tracking email after 5 business days, please reach out to us at sales@saunaheatersupply.com or via our Contact Us page for assistance.
Shipping Time Guarantees
Unfortunately, we cannot guarantee shipping times, as they are subject to change. Shipping estimates provided are approximate. Please consider this when placing orders with specific delivery date expectations.
What is your return policy?
We are dedicated to your satisfaction. If you are not completely satisfied with your order, please reach out to us immediately. We will work with you to arrange an exchange, replacement, or refund within 14 days of your purchase. For brand-specific return policies, please check the Product Page.
Damaged or Defective Items
If your order arrives damaged, we will do everything we can to assist. We may arrange for replacement parts or redelivery as necessary.
Where to Find the Full Return Policy?
You can find our complete Shipping & Return Policy at the bottom of our website, which provides in-depth information on our return procedures and policies.
Is there a shipping fee?
Free shipping is included on most orders within the continental United States. Some oversized items may incur additional freight charges.
Can I track my order?
Absolutely! Once your order is placed, our carriers will provide us with tracking information as soon as your items are shipped. You will receive an email notification containing your order's tracking details.
What should I consider before making a purchase?
Before placing an order, please ensure your heater is the correct size for your sauna. Give us a call if you have any questions regarding heater sizing!
Additional Considerations
It's also advisable to carefully review the specifications of the items you intend to purchase. If you have any questions or need further assistance, please do not hesitate to reach out to us via email or live chat. We're here to assist you in making informed decisions.
What should I expect after placing an order?
Once your order is placed, you will receive a confirmation email. We will charge your payment method to initiate order processing and preparation for shipment.
Shipping Timeframes
Shipping times vary depending on the item ordered. Some items may be available in stock and ship within 24 hours, while others may take up to approximately five business days. You will receive a tracking number within 24 hours of shipment.
Inspecting Your Delivery
Upon receiving your order, please inspect the packaging for any signs of damage. If you notice any damage, be sure to take pictures of the damaged packages before opening them and report the issue to us within five days of delivery. If the damage is attributed to the carrier, they will be responsible for resolving it at no cost to you.
Missing Parts or Damaged Deliveries
Always check the contents of your delivery upon receipt. If you find that the delivery is damaged or missing parts, please send us pictures of the damage, along with your order number, to sales@saunaheatersupply.com. We will then contact our suppliers to facilitate the replacement of damaged items.
Tracking Information
If you do not receive a tracking number within a few days of placing your order, please contact us to ensure that we have the correct email address on file. We are committed to keeping you updated on shipping information.
Are you an authorized dealer for your products?
Yes, we are proud to be authorized dealers for the brands we support. Please see our list of trusted brands in the Brands section in the main menu.
What is your privacy policy?
To understand how we handle your personal information, please review our comprehensive Privacy Policy available in the Privacy section of our website.
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