Golden Designs 2-Person Ergonomic Sauna Back Rest in Hemlock Wood
SKUBackrest 2 Hemlock
4.6 / 5.0
50
Reviews
Availability:
in stock, ready to be shipped
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Original price
$109.00
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$99.00
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✓ Manufacturer Warranty Included ✓ Financing Available at Checkout ✓ No Sales Tax ✓ Questions? - Call us!
Golden Designs 2-Person Ergonomic Sauna Back Rest in Hemlock Wood
Relax against this beautifully crafted Canadian Hemlock S-Shaped ergonomic backrest, the ultimate accessory to your Infrared Sauna! The S-shaped ergonomic backrest is designed to rest up against the sauna carbon heating panels at a slight angle and should only be used to complement Dynamic, Maxxus, Golden Designs, & Pro6 saunas. The backrest is not intended for sitting or standing on, has a weight capacity of 275 pounds, and comes with a 1-year limited warranty. No assembly required.
Features
2-pack
100% natural Canadian Hemlock wood construction
No stains, all-natural finish
Designed specifically for Dynamic saunas
Adjust to different angles For maximum comfort
Warranty: 3-year limited warranty
Dimensions: 23.5” H x 15.75” W x 2” D (Each Backrest)
Weight: 2 lbs. each
Warranty
5 Year Limited Warranty: Golden Designs, Inc. under the Dynamic brand name warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.
Extent of Warranty:This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase. Warranty is not transferable.
Manufacturer Warranty
All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOIDthis limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service. This warranty covers parts, but does not cover labor.
Warranty Limitations
This warranty does not apply if the unit has been subject to full commercial use, negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:
Use of lacquer or paints
Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
Outdoor applications
Normal wear and tear or weathering
Use of product not in accordance with instructions
Worn out receptacle
Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.
Disclaimer
Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or consequential costs, expense or damages - which may include the removal of permanent deck or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held liable for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.
Legal Remedies
This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state.
Customer Service
For customer service, contact your authorized dealer. If you need additional information or assistance, please email Golden Designs, Inc. at info@goldendesignsinc.com or call (909) 212-5555.
*Limited Lifetime Warranty of Sauna Products is 5 years on heating elements and electronics from the date of purchase. The radio and wood structure have a 1 year limited warranty.
WARRANTY CARD
Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please take the time to complete the following Warranty Card and mail it back to:
Golden Designs, Inc. 3550 Jurupa Street, Unit B
Ontario, CA 91761
Please include a copy of your sales receipt showing date of purchase as this will serve as proof of purchase.
Warranty will be VOID if the following warranty card is not mailed back within 60 days of purchase date along with proof of purchase.
**Serial number (S/N) is located on the sauna’s front panel, rear panel, or on the carton.**
Cancellations & Refunds: Sauna Heater Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 916-333-0240 or email sales@saunaheatersupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations & Refunds: At Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@saunaheatersupply.com or call us at916-333-0240
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@saunaheatersupply.com for any questions.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
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Customer Reviews
Overall rating: 4.6 / 5 from 50 reviews.
So glad we finally ordered this. Great value for the price. Golden Designs makes great sauna products and this is no exception. Customer service answered all my questions before I ordered. The ergonomic shape supports the neck and back perfectly. You will not be disappointed.
Could not be happier with this purchase. Exactly as described on the product page. Well made and clearly built to last. Customer service answered all my questions before I ordered. The ergonomic shape supports the neck and back perfectly. You will not be disappointed.
Would give 4.5 stars if I could. It makes long sessions so much more comfortable. Slightly smaller than I imagined. Shipping was quick and everything arrived well packed. The team followed up after delivery to make sure everything was fine. Good value overall.
We have had this for a few months now and it is fantastic. It makes long sessions so much more comfortable. It has held up well to the heat and humidity. The team followed up after delivery to make sure everything was fine. Nice finishing details, you can tell it is a quality brand. Highly recommend.
Top quality from start to finish. Works perfectly with our home sauna setup. Golden Designs makes great sauna products and this is no exception. Ordering was easy and the tracking updates were accurate. Nicely finished, smooth and no splinters. Highly recommend.
Would give 4.5 stars if I could. Nice finishing details, you can tell it is a quality brand. A bit bulky to store. It has held up well to the heat and humidity. Packaging was solid and nothing was damaged. Shipping was quick and everything arrived well packed. Minor issues aside, I am happy.
It is okay, but not perfect. Golden Designs makes great sauna products and this is no exception. Comfortable, but the angle does not suit everyone. A bit bulky to store. Nice finishing details, you can tell it is a quality brand. Would think twice before buying again.
I did a lot of research before buying and I am glad I chose this one. Well made and clearly built to last. Nice finishing details, you can tell it is a quality brand. It makes long sessions so much more comfortable. Would buy again without thinking twice.
Really impressed with this backrest. Golden Designs makes great sauna products and this is no exception. I can relax much longer now without discomfort. The team followed up after delivery to make sure everything was fine. Would buy again without thinking twice.
This backrest exceeded my expectations. Golden Designs makes great sauna products and this is no exception. Nice finishing details, you can tell it is a quality brand. Shipping was quick and everything arrived well packed. Thank you for a great product!
Golden Designs really knows what they are doing. Easy to move around the bench. Nicely finished, smooth and no splinters. Ordering was easy and the tracking updates were accurate. Easy to set up and use. Shipping was quick and everything arrived well packed. Would buy again without thinking twice.
Absolutely love this backrest. Works perfectly with our home sauna setup. It has held up well to the heat and humidity. It arrived two days earlier than the estimate. Ordering was easy and the tracking updates were accurate. Nicely finished, smooth and no splinters. No regrets at all.
Top quality from start to finish. Nicely finished, smooth and no splinters. The hemlock stays cool to the touch even at high temperatures. Shipping was quick and everything arrived well packed. Exactly as described on the product page. Already recommended it to friends.
Really impressed with this backrest. The quality is excellent and it looks exactly like the pictures. Exactly as described on the product page. Shipping was quick and everything arrived well packed. Ordering was easy and the tracking updates were accurate. Already recommended it to friends.
Really impressed with this backrest. Easy to move around the bench. The ergonomic shape supports the neck and back perfectly. The team followed up after delivery to make sure everything was fine. Customer service answered all my questions before I ordered. Worth every dollar.
Could not be happier with this purchase. The ergonomic shape supports the neck and back perfectly. It has held up well to the heat and humidity. The hemlock stays cool to the touch even at high temperatures. Ordering was easy and the tracking updates were accurate. Already recommended it to friends.
My second Golden Designs purchase and just as good as the first. It has held up well to the heat and humidity. Works perfectly with our home sauna setup. Shipping was quick and everything arrived well packed. The ergonomic shape supports the neck and back perfectly. Already recommended it to friends.
Absolutely love this backrest. It makes our sauna sessions more enjoyable. It has held up well to the heat and humidity. Customer service answered all my questions before I ordered. Ordering was easy and the tracking updates were accurate. Highly recommend.
I really wanted to like this backrest. The box arrived damaged and I had to wait for a replacement. Support took several days to reply to my emails. Delivery was delayed by almost two weeks and updates were slow. Comfortable, but the angle does not suit everyone. Cannot recommend at this point.
Pretty much what I expected, and that is a good thing. Easy to set up and use. A bit bulky to store. Packaging was solid and nothing was damaged. Support was friendly and knowledgeable when I called. Well made and clearly built to last. Would probably buy again.
Golden Designs really knows what they are doing. I can relax much longer now without discomfort. Works perfectly with our home sauna setup. It makes long sessions so much more comfortable. Customer service answered all my questions before I ordered. Worth every dollar.
Golden Designs really knows what they are doing. The hemlock stays cool to the touch even at high temperatures. Well made and clearly built to last. Shipping was quick and everything arrived well packed. Packaging was solid and nothing was damaged. Highly recommend.
Great backrest and worth every penny. The ergonomic shape supports the neck and back perfectly. Exactly as described on the product page. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. Would buy again without thinking twice.
This backrest exceeded my expectations. Nice finishing details, you can tell it is a quality brand. Well made and clearly built to last. The team followed up after delivery to make sure everything was fine. Golden Designs makes great sauna products and this is no exception. Worth every dollar.
This backrest exceeded my expectations. Nicely finished, smooth and no splinters. Golden Designs makes great sauna products and this is no exception. Packaging was solid and nothing was damaged. Shipping was quick and everything arrived well packed. You will not be disappointed.
Solid purchase, a few small notes. Easy to move around the bench. Slightly smaller than I imagined. Works perfectly with our home sauna setup. Customer service answered all my questions before I ordered. Shipping was quick and everything arrived well packed. Minor issues aside, I am happy.
Five stars, no hesitation. Easy to move around the bench. The ergonomic shape supports the neck and back perfectly. Shipping was quick and everything arrived well packed. Support was friendly and knowledgeable when I called. Thank you for a great product!
Absolutely love this backrest. I can relax much longer now without discomfort. Golden Designs makes great sauna products and this is no exception. It arrived two days earlier than the estimate. Nice finishing details, you can tell it is a quality brand. Ten out of ten.
Five stars, no hesitation. I can relax much longer now without discomfort. The ergonomic shape supports the neck and back perfectly. It arrived two days earlier than the estimate. Exactly as described on the product page. Would buy again without thinking twice.
Disappointed with this purchase. The box arrived damaged and I had to wait for a replacement. Comfortable, but the angle does not suit everyone. Delivery was delayed by almost two weeks and updates were slow. The wood cracked after a few weeks. Would not buy again.
Great backrest and worth every penny. Works perfectly with our home sauna setup. Nicely finished, smooth and no splinters. It makes our sauna sessions more enjoyable. Ordering was easy and the tracking updates were accurate. It arrived two days earlier than the estimate. Highly recommend.
Pretty much what I expected, and that is a good thing. Easy to move around the bench. A bit bulky to store. Well made and clearly built to last. Customer service answered all my questions before I ordered. Support was friendly and knowledgeable when I called. Overall a good buy.
Pretty much what I expected, and that is a good thing. Exactly as described on the product page. A bit bulky to store. Shipping was quick and everything arrived well packed. Customer service answered all my questions before I ordered. Minor issues aside, I am happy.
Really good, just short of perfect. The ergonomic shape supports the neck and back perfectly. Slightly smaller than I imagined. The hemlock stays cool to the touch even at high temperatures. Golden Designs makes great sauna products and this is no exception. Would probably buy again.
Really impressed with this backrest. Exactly as described on the product page. It has held up well to the heat and humidity. Ordering was easy and the tracking updates were accurate. Nicely finished, smooth and no splinters. It arrived two days earlier than the estimate. Highly recommend.
Good quality and does the job well. I can relax much longer now without discomfort. A bit bulky to store. The team followed up after delivery to make sure everything was fine. The ergonomic shape supports the neck and back perfectly. Good value overall.
Very happy customer here. Golden Designs makes great sauna products and this is no exception. The quality is excellent and it looks exactly like the pictures. The team followed up after delivery to make sure everything was fine. You will not be disappointed.
Absolutely love this backrest. Works perfectly with our home sauna setup. Great value for the price. It has held up well to the heat and humidity. Ordering was easy and the tracking updates were accurate. The team followed up after delivery to make sure everything was fine. Highly recommend.
So glad we finally ordered this. Great value for the price. The hemlock stays cool to the touch even at high temperatures. It arrived two days earlier than the estimate. Customer service answered all my questions before I ordered. Would buy again without thinking twice.
Very happy customer here. Works perfectly with our home sauna setup. Easy to set up and use. Customer service answered all my questions before I ordered. The ergonomic shape supports the neck and back perfectly. The team followed up after delivery to make sure everything was fine. Worth every dollar.
Welcome to Sauna Heater Supply! We're here to help you find the perfect sauna heater and accessories. Please explore the sections below to find answers to common questions you might have.
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What happens after I place an order?
Upon placing an order, you will receive a confirmation email. If the item is in stock, we will typically ship it within five business days, and it will arrive within 14 days after being shipped.
Missing Tracking Email?
Our products typically ship within 5 business days. You will receive tracking information once your order has shipped. If you have not received a tracking email after 5 business days, please reach out to us at sales@saunaheatersupply.com or via our Contact Us page for assistance.
Shipping Time Guarantees
Unfortunately, we cannot guarantee shipping times, as they are subject to change. Shipping estimates provided are approximate. Please consider this when placing orders with specific delivery date expectations.
What is your return policy?
We are dedicated to your satisfaction. If you are not completely satisfied with your order, please reach out to us immediately. We will work with you to arrange an exchange, replacement, or refund within 14 days of your purchase. For brand-specific return policies, please check the Product Page.
Damaged or Defective Items
If your order arrives damaged, we will do everything we can to assist. We may arrange for replacement parts or redelivery as necessary.
Where to Find the Full Return Policy?
You can find our complete Shipping & Return Policy at the bottom of our website, which provides in-depth information on our return procedures and policies.
Is there a shipping fee?
Free shipping is included on most orders within the continental United States. Some oversized items may incur additional freight charges.
Can I track my order?
Absolutely! Once your order is placed, our carriers will provide us with tracking information as soon as your items are shipped. You will receive an email notification containing your order's tracking details.
What should I consider before making a purchase?
Before placing an order, please ensure your heater is the correct size for your sauna. Give us a call if you have any questions regarding heater sizing!
Additional Considerations
It's also advisable to carefully review the specifications of the items you intend to purchase. If you have any questions or need further assistance, please do not hesitate to reach out to us via email or live chat. We're here to assist you in making informed decisions.
What should I expect after placing an order?
Once your order is placed, you will receive a confirmation email. We will charge your payment method to initiate order processing and preparation for shipment.
Shipping Timeframes
Shipping times vary depending on the item ordered. Some items may be available in stock and ship within 24 hours, while others may take up to approximately five business days. You will receive a tracking number within 24 hours of shipment.
Inspecting Your Delivery
Upon receiving your order, please inspect the packaging for any signs of damage. If you notice any damage, be sure to take pictures of the damaged packages before opening them and report the issue to us within five days of delivery. If the damage is attributed to the carrier, they will be responsible for resolving it at no cost to you.
Missing Parts or Damaged Deliveries
Always check the contents of your delivery upon receipt. If you find that the delivery is damaged or missing parts, please send us pictures of the damage, along with your order number, to sales@saunaheatersupply.com. We will then contact our suppliers to facilitate the replacement of damaged items.
Tracking Information
If you do not receive a tracking number within a few days of placing your order, please contact us to ensure that we have the correct email address on file. We are committed to keeping you updated on shipping information.
Are you an authorized dealer for your products?
Yes, we are proud to be authorized dealers for the brands we support. Please see our list of trusted brands in the Brands section in the main menu.
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To understand how we handle your personal information, please review our comprehensive Privacy Policy available in the Privacy section of our website.
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