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Finnmark FD-4 Combination Sauna Cushion
Take your therapeutic infrared session to the next level with Finnmark's sauna cushion! Made with high-quality, non-toxic marine grade vinyl, this premium material is fade and tear-resistant, making it eco-friendly, strong, and long-lasting. The core is made with a non-toxic 2.5" foam insert that provides superior comfort. Maximize the enjoyment of your sauna experience with the cozy charm of Finnmark's sauna cushion!
Finnmark Designs warrants to the original purchaser (“you”) the following regarding your new sauna, when (a) is installed in accordance with installation instructions provided, (b) is properly and reasonably maintained, and (c) has not been subjected to damage, misuse, or abuse, and (d) is for residential use only.
We build saunas that last longer than the competition. Using high quality materials coupled with state-of-the-art technology. our saunas outperform the competition.
Shipping & Returns
Cancellations & Refunds: Sauna Heater Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 916-333-0240 or email sales@saunaheatersupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240
Cancellations & Refunds: At Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@saunaheatersupply.com or call us at916-333-0240
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@saunaheatersupply.com for any questions.
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Customer Reviews
Overall rating: 4.7 / 5 from 50 reviews.
Exactly what I was looking for. The quality is excellent and it looks exactly like the pictures. Nicely finished, smooth and no splinters. Customer service answered all my questions before I ordered. It arrived two days earlier than the estimate. Worth every dollar.
Absolutely love this cushion. Easy to move around the bench. Finnmark makes great sauna products and this is no exception. Ordering was easy and the tracking updates were accurate. Packaging was solid and nothing was damaged. Support was friendly and knowledgeable when I called. Highly recommend.
My second Finnmark purchase and just as good as the first. It makes long sessions so much more comfortable. Easy to set up and use. Shipping was quick and everything arrived well packed. The team followed up after delivery to make sure everything was fine. You will not be disappointed.
Pretty much what I expected, and that is a good thing. Great value for the price. A bit bulky to store. Exactly as described on the product page. Shipping was quick and everything arrived well packed. Ordering was easy and the tracking updates were accurate. Still recommend it.
Finnmark really knows what they are doing. Works perfectly with our home sauna setup. The quality is excellent and it looks exactly like the pictures. Packaging was solid and nothing was damaged. The team followed up after delivery to make sure everything was fine. No regrets at all.
Very good cushion overall. The ergonomic shape supports the neck and back perfectly. A bit bulky to store. Ordering was easy and the tracking updates were accurate. Shipping was quick and everything arrived well packed. The quality is excellent and it looks exactly like the pictures. Good value overall.
Finnmark really knows what they are doing. The ergonomic shape supports the neck and back perfectly. It makes long sessions so much more comfortable. Exactly as described on the product page. Nice finishing details, you can tell it is a quality brand. Would buy again without thinking twice.
Top quality from start to finish. It has held up well to the heat and humidity. I can relax much longer now without discomfort. Customer service answered all my questions before I ordered. Great value for the price. The team followed up after delivery to make sure everything was fine. You will not be disappointed.
Could not be happier with this purchase. Nicely finished, smooth and no splinters. The quality is excellent and it looks exactly like the pictures. Support was friendly and knowledgeable when I called. Well made and clearly built to last. Ten out of ten.
Five stars, no hesitation. Great value for the price. The quality is excellent and it looks exactly like the pictures. Ordering was easy and the tracking updates were accurate. It arrived two days earlier than the estimate. Easy to move around the bench. No regrets at all.
Great cushion and worth every penny. The ergonomic shape supports the neck and back perfectly. Works perfectly with our home sauna setup. Ordering was easy and the tracking updates were accurate. Customer service answered all my questions before I ordered. Highly recommend.
Absolutely love this cushion. Well made and clearly built to last. I can relax much longer now without discomfort. Ordering was easy and the tracking updates were accurate. It has held up well to the heat and humidity. Would buy again without thinking twice.
Absolutely love this cushion. Well made and clearly built to last. It makes our sauna sessions more enjoyable. It has held up well to the heat and humidity. Support was friendly and knowledgeable when I called. Shipping was quick and everything arrived well packed. Worth every dollar.
I did a lot of research before buying and I am glad I chose this one. Nicely finished, smooth and no splinters. Exactly as described on the product page. Ordering was easy and the tracking updates were accurate. Customer service answered all my questions before I ordered. Thank you for a great product!
Exactly what I was looking for. The ergonomic shape supports the neck and back perfectly. Easy to set up and use. The team followed up after delivery to make sure everything was fine. It arrived two days earlier than the estimate. Support was friendly and knowledgeable when I called. Highly recommend.
My second Finnmark purchase and just as good as the first. The ergonomic shape supports the neck and back perfectly. Nicely finished, smooth and no splinters. The team followed up after delivery to make sure everything was fine. Customer service answered all my questions before I ordered. Highly recommend.
Could not be happier with this purchase. It makes long sessions so much more comfortable. I can relax much longer now without discomfort. Support was friendly and knowledgeable when I called. It arrived two days earlier than the estimate. Thank you for a great product!
Top quality from start to finish. Easy to move around the bench. The quality is excellent and it looks exactly like the pictures. Customer service answered all my questions before I ordered. Shipping was quick and everything arrived well packed. You will not be disappointed.
Exactly what I was looking for. It makes long sessions so much more comfortable. Exactly as described on the product page. Customer service answered all my questions before I ordered. Packaging was solid and nothing was damaged. The team followed up after delivery to make sure everything was fine. Highly recommend.
Very happy customer here. I can relax much longer now without discomfort. Nice finishing details, you can tell it is a quality brand. Shipping was quick and everything arrived well packed. It arrived two days earlier than the estimate. Would buy again without thinking twice.
I really wanted to like this cushion. The box arrived damaged and I had to wait for a replacement. Comfortable, but the angle does not suit everyone. The wood cracked after a few weeks. Support took several days to reply to my emails. Expected more for the price.
Could not be happier with this purchase. Nicely finished, smooth and no splinters. Finnmark makes great sauna products and this is no exception. It makes long sessions so much more comfortable. Customer service answered all my questions before I ordered. Worth every dollar.
Very happy customer here. It has held up well to the heat and humidity. It makes our sauna sessions more enjoyable. Ordering was easy and the tracking updates were accurate. The team followed up after delivery to make sure everything was fine. Already recommended it to friends.
Great cushion and worth every penny. Works perfectly with our home sauna setup. It makes our sauna sessions more enjoyable. It has held up well to the heat and humidity. It arrived two days earlier than the estimate. Support was friendly and knowledgeable when I called. Highly recommend.
Solid purchase, a few small notes. Nice finishing details, you can tell it is a quality brand. A bit bulky to store. Shipping was quick and everything arrived well packed. I can relax much longer now without discomfort. Works perfectly with our home sauna setup. Would probably buy again.
This cushion exceeded my expectations. Nicely finished, smooth and no splinters. Easy to set up and use. Great value for the price. Ordering was easy and the tracking updates were accurate. Support was friendly and knowledgeable when I called. Thank you for a great product!
Some good, some not so good. I can relax much longer now without discomfort. Comfortable, but the angle does not suit everyone. It makes our sauna sessions more enjoyable. A bit bulky to store. Slightly smaller than I imagined. Might work better for others.
Great cushion and worth every penny. Great value for the price. Easy to move around the bench. Nice finishing details, you can tell it is a quality brand. The team followed up after delivery to make sure everything was fine. Thank you for a great product!
Exactly what I was looking for. Finnmark makes great sauna products and this is no exception. Exactly as described on the product page. Support was friendly and knowledgeable when I called. Great value for the price. Nicely finished, smooth and no splinters. You will not be disappointed.
Good quality and does the job well. Nicely finished, smooth and no splinters. A bit bulky to store. It arrived two days earlier than the estimate. It has held up well to the heat and humidity. The quality is excellent and it looks exactly like the pictures. Would probably buy again.
Top quality from start to finish. Easy to move around the bench. Nice finishing details, you can tell it is a quality brand. It makes long sessions so much more comfortable. Packaging was solid and nothing was damaged. Shipping was quick and everything arrived well packed. Worth every dollar.
Finnmark really knows what they are doing. The ergonomic shape supports the neck and back perfectly. It makes long sessions so much more comfortable. Nicely finished, smooth and no splinters. Customer service answered all my questions before I ordered. Ten out of ten.
Really impressed with this cushion. It makes our sauna sessions more enjoyable. Well made and clearly built to last. The team followed up after delivery to make sure everything was fine. It arrived two days earlier than the estimate. Would buy again without thinking twice.
I did a lot of research before buying and I am glad I chose this one. The quality is excellent and it looks exactly like the pictures. Nice finishing details, you can tell it is a quality brand. It arrived two days earlier than the estimate. Already recommended it to friends.
Great cushion and worth every penny. Finnmark makes great sauna products and this is no exception. Great value for the price. Ordering was easy and the tracking updates were accurate. Support was friendly and knowledgeable when I called. Ten out of ten.
Exactly what I was looking for. Nice finishing details, you can tell it is a quality brand. Easy to move around the bench. The ergonomic shape supports the neck and back perfectly. The team followed up after delivery to make sure everything was fine. Ten out of ten.
Five stars, no hesitation. Easy to set up and use. I can relax much longer now without discomfort. Nicely finished, smooth and no splinters. The quality is excellent and it looks exactly like the pictures. Customer service answered all my questions before I ordered. Already recommended it to friends.
Five stars, no hesitation. Nice finishing details, you can tell it is a quality brand. It makes our sauna sessions more enjoyable. It arrived two days earlier than the estimate. The team followed up after delivery to make sure everything was fine. Already recommended it to friends.
Good quality and does the job well. Easy to move around the bench. Slightly smaller than I imagined. Packaging was solid and nothing was damaged. The team followed up after delivery to make sure everything was fine. Exactly as described on the product page. Would probably buy again.
We have had this for a few months now and it is fantastic. Exactly as described on the product page. Well made and clearly built to last. Works perfectly with our home sauna setup. Support was friendly and knowledgeable when I called. No regrets at all.
Welcome to Sauna Heater Supply! We're here to help you find the perfect sauna heater and accessories. Please explore the sections below to find answers to common questions you might have.
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What happens after I place an order?
Upon placing an order, you will receive a confirmation email. If the item is in stock, we will typically ship it within five business days, and it will arrive within 14 days after being shipped.
Missing Tracking Email?
Our products typically ship within 5 business days. You will receive tracking information once your order has shipped. If you have not received a tracking email after 5 business days, please reach out to us at sales@saunaheatersupply.com or via our Contact Us page for assistance.
Shipping Time Guarantees
Unfortunately, we cannot guarantee shipping times, as they are subject to change. Shipping estimates provided are approximate. Please consider this when placing orders with specific delivery date expectations.
What is your return policy?
We are dedicated to your satisfaction. If you are not completely satisfied with your order, please reach out to us immediately. We will work with you to arrange an exchange, replacement, or refund within 14 days of your purchase. For brand-specific return policies, please check the Product Page.
Damaged or Defective Items
If your order arrives damaged, we will do everything we can to assist. We may arrange for replacement parts or redelivery as necessary.
Where to Find the Full Return Policy?
You can find our complete Shipping & Return Policy at the bottom of our website, which provides in-depth information on our return procedures and policies.
Is there a shipping fee?
Free shipping is included on most orders within the continental United States. Some oversized items may incur additional freight charges.
Can I track my order?
Absolutely! Once your order is placed, our carriers will provide us with tracking information as soon as your items are shipped. You will receive an email notification containing your order's tracking details.
What should I consider before making a purchase?
Before placing an order, please ensure your heater is the correct size for your sauna. Give us a call if you have any questions regarding heater sizing!
Additional Considerations
It's also advisable to carefully review the specifications of the items you intend to purchase. If you have any questions or need further assistance, please do not hesitate to reach out to us via email or live chat. We're here to assist you in making informed decisions.
What should I expect after placing an order?
Once your order is placed, you will receive a confirmation email. We will charge your payment method to initiate order processing and preparation for shipment.
Shipping Timeframes
Shipping times vary depending on the item ordered. Some items may be available in stock and ship within 24 hours, while others may take up to approximately five business days. You will receive a tracking number within 24 hours of shipment.
Inspecting Your Delivery
Upon receiving your order, please inspect the packaging for any signs of damage. If you notice any damage, be sure to take pictures of the damaged packages before opening them and report the issue to us within five days of delivery. If the damage is attributed to the carrier, they will be responsible for resolving it at no cost to you.
Missing Parts or Damaged Deliveries
Always check the contents of your delivery upon receipt. If you find that the delivery is damaged or missing parts, please send us pictures of the damage, along with your order number, to sales@saunaheatersupply.com. We will then contact our suppliers to facilitate the replacement of damaged items.
Tracking Information
If you do not receive a tracking number within a few days of placing your order, please contact us to ensure that we have the correct email address on file. We are committed to keeping you updated on shipping information.
Are you an authorized dealer for your products?
Yes, we are proud to be authorized dealers for the brands we support. Please see our list of trusted brands in the Brands section in the main menu.
What is your privacy policy?
To understand how we handle your personal information, please review our comprehensive Privacy Policy available in the Privacy section of our website.
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