{"title":"Wood Burning Stoves","description":"","products":[{"product_id":"harvia-pro-series-40kw-wood-sauna-stove","title":"Harvia 50","description":"\u003ch2\u003eHarvia 50\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eThe Harvia 50 wood burning stove is the king of large stoves. Designed for large sauna rooms from 706 to 1766 square feet. A large amount of stones ensures consistent heat even in large sauna rooms with the ability for large amounts of steam.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe Harvia 50 gives off large amounts of steam to create a satisfying sauna experience for a large group of bathers. Painted a sleek black for a stylish look in any sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eStylish black color\u003c\/li\u003e\n\u003cli\u003eEven heat in a large sauna\u003c\/li\u003e\n\u003cli\u003e40kW\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eDesigned for large groups\u003c\/li\u003e\n\u003cli\u003eFor rooms 706 to 1766 square feet\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eManuals\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_WK500_IOM.pdf?v=1671108523\" target=\"_blank\"\u003eInstallation and Operation Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/AM-Harvia_Stone_Requirements.pdf?v=1670613538\" target=\"_blank\"\u003eStone Requirements\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_Harvia_50_safety.pdf?v=1671108319\" target=\"_blank\"\u003eSafety Sheet\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eWK500\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePower Output\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e40kW\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eColor\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eBlack\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eConstruction\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eSteel\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eHeight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e41.3\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWidth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e20\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDepth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e28.3\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eNet Weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e428 lbs\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSafety Distances\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eFront (non combustible)\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e20\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSides (non combustible) \u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e4\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBack (non combustible)\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e4\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCeiling\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e47\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRoom Minimum Height\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e89\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003eAll new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all heater parts such as thermostat, controls, contactors, etc.\u003c\/p\u003e\n\u003cp\u003eThis guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.\u003c\/p\u003e\n\u003cp\u003eThe guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product.\u003c\/p\u003e\n\u003cp\u003eThis guarantee is void if the heater is used improperly, pool, spa or well water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.\u003c\/p\u003e\n\u003cp\u003eThis guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign the warranty page in the installation manual.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if\u003cspan\u003e \u003c\/span\u003ewarranty information\u003cspan\u003e \u003c\/span\u003eis not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if heater is not of proper size and heat output for the space it is intended to heat. This includes but is not limited to area of room, volume of room, uninsulated walls or ceilings, tiled or stone surfaces, glass surfaces-including doors, walls, windows, and other surfaces-, or any other non-wood surface.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if the heater is used without the proper amount and proper size of Harvia Sauna Rocks. Non-Harvia Sauna Rocks may introduce contaminants to the heater which may cause damage which will not be covered under the Harvia warranty.\u003c\/p\u003e\n\u003cp\u003eThis Guarantee will be void if the heater is connected to a GFI breaker. All Harvia Electric Sauna Heaters must be connected to a standard 2-pole breaker. If the heater is connected to a GFI breaker, nuisance tripping may\u003cbr\u003eoccur causing unnecessary and unintended wear on internal components. If connected to a GFI breaker, warranty on all internal components, including those of a control unit (if applicable), will be voided.\u003c\/p\u003e\n\u003cp\u003eElements are consumable goods and are therefore only covered upon first usage of the heater\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if any essential oils are poured directly over the rocks or elements. Only Harvia essential oils, when properly diluted in water, can be used on the heater. Other essential oils will not properly evaporate and will leave a residue on rocks and elements which will cause damage and may be dangerous in some cases.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"Harvia","offers":[{"title":"Black \/ With Stones (10-15cm Split Face Sauna Stones)","offer_id":50005153087793,"sku":null,"price":8843.34,"currency_code":"USD","in_stock":true},{"title":"Black \/ Without Stones","offer_id":50555472806193,"sku":"WK500","price":7587.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/harvia-pro-series-40kw-wood-sauna-stove-sauna-heater-supply-1-sauna-heater-retailer-in-the-usa-wk500-104304.webp?v=1727661364"},{"product_id":"huum-hive-wood-series-17kw-ls-sauna-heater-package","title":"HUUM HIVE Wood LS 17ST Pkg","description":"\u003ch2 class=\"MuiTypography-root MuiTypography-h1 comp-typography comp-product-details__name css-m5p6uo\"\u003eHUUM HIVE Wood LS 17ST Pkg\u003c\/h2\u003e\n\u003cp\u003eThis HUUM HIVE Wood package features all the necessities you need to begin your sauna journey. Complete with the HIVE wood LS 17 wood burning sauna heater and sauna stones, you have everything you need. This package is suited for sauna rooms from 283 to 565 cubic feet (CF).\u003c\/p\u003e\n\u003cp\u003eThe HIVE Wood LS 17 features advanced technology to create the finest wood-burning sauna stove. The heater includes a firebox extension that allows you to add firewood from outside the sauna room. The unit also comes equipped with a sturdy 1\/5\" thick stainless-steel flame tamer.\u003c\/p\u003e\n\u003cp\u003eThe HIVE Wood LS 17 sauna stove is crafted of stainless steel for years of dependable operation. Providing beauty, strength, and safety, the tempered glass within the robust stainless steel-framed door allows you to view the stove's interior. Its immense 287-pound stone capacity ensures a soft, consistent, high heat for the best wood-burning sauna experience. \u003c\/p\u003e\n\u003cp\u003eHUUM sauna stoves are designed, engineered, and precision-crafted in Estonia for an authentic European sauna experience.\u003c\/p\u003e\n\u003cp\u003eHUUM wood-fired sauna stoves require a chimney connection for operation.\u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cp\u003eHIVE Wood LS 17kW Sauna Heater\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnique structure for efficient burning\u003c\/li\u003e\n\u003cli\u003eClean burning\u003c\/li\u003e\n\u003cli\u003eFor sauna rooms from 283 to 565 cu. ft.\u003c\/li\u003e\n\u003cli\u003eFirebox extension to heat from another room\u003c\/li\u003e\n\u003cli\u003eStainless steel construction\u003c\/li\u003e\n\u003cli\u003eStainless steel furnace door\u003c\/li\u003e\n\u003cli\u003eTreated only with natural oils\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003cli\u003eLimited 3-year residential warranty and limited 1-year commercial warranty (excluding elements)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHUUM Stones 24\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOlivine diabase sauna stones\u003c\/li\u003e\n\u003cli\u003eRounded shape to complement heater design\u003c\/li\u003e\n\u003cli\u003eDurable with high-heat capacity\u003c\/li\u003e\n\u003cli\u003eStones range from 2\" to 4\" (5-10 cm)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cp\u003eHIVE Wood LS 17kW Sauna Heater\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSauna stove, 21.9\"W x 29.1\"D x 29.1\"H\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e3-Year Limited Residential Warranty and 1-Year Limited Commercial Warranty (Excluding Elements)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHUUM Stones 24\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e297 lbs of 2\"-4\" (5-10 cm) round Olivine sauna stones \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eHIVE Wood LS 17 Pkg\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eHIVE Wood LS 17\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e17kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMinimum Cubic Feet\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e283 CF\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMaximum Cubic Feet\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e565 CF\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e21.9\" (555mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e29.1\" (740mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e29.6\" (750mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHeater Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e170 lbs (77kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight with Sauna Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e500 lbs\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eStones 24\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStones Included\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e297 lbs\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e2\"-4\" (5-10 cm round)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003c\/h3\u003e\n\u003ch3\u003eTechnical\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-11\/HUUM-HIVE-Wood-Sauna-Stove-IOM.pdf\"\u003e\u003cspan\u003eHUUM-HIVE-Wood-Sauna-Stove-IOM.pdf\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"HUUM","offers":[{"title":"Default Title","offer_id":50005160100145,"sku":"HUUM HIVE Wood LS 17ST Pkg","price":3203.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/huum-hive-wood-series-17kw-ls-sauna-heater-package-sauna-heater-supply-1-sauna-heater-retailer-in-the-usa-hive-wood-ls-17-pkg-895231.jpg?v=1727661462"},{"product_id":"harvia-pro-series-24-1kw-wood-sauna-stove","title":"Harvia 20 Duo","description":"\u003ch2\u003eHarvia 20 Duo\u003c\/h2\u003e\n\u003cp\u003eHave the best of both worlds with the innovative Harvia WK200SLUX. A unique solution to heating two rooms with one stove. Enjoy the sauna room with great steam and then move to the next room to enjoy the fireplace while rehydrating before getting back into the sauna again.\u003c\/p\u003e\n\u003cp\u003eStyle is a given with the Harvia Stoves and the\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eHarvia 20 Duo \u003c\/span\u003edoesn't disappoint with the outer casing designed from high quality stainless steel. The impressive glass door paired with Harvia's wood burning technology will meet all of your needs.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eStainless steel construction\u003c\/li\u003e\n\u003cli\u003eLarge glass door\u003c\/li\u003e\n\u003cli\u003eHeats two rooms\u003c\/li\u003e\n\u003cli\u003eWood burning heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eManuals\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_Harvia-Wood-Burning-Stove-IOM.pdf?v=1671043222\" target=\"_blank\"\u003eInstallation and Operation Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/AM-Harvia_Stone_Requirements.pdf?v=1670613538\" target=\"_blank\"\u003eStone Requirements\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_HarviaPro_safety.pdf?v=1671043206\" target=\"_blank\"\u003eSafety Sheet\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_HarviaPro_spare.pdf?v=1671106607\" target=\"_blank\"\u003eSpare Parts\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_HarviaPro_accessories.pdf?v=1671106590\" target=\"_blank\"\u003eAccessories\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eWK200SLUX\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eConstruction\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eSteel\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePower Output\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e24.1 kW\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eInstallation Location\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eFloor\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eHeight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e30\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWidth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e17\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDepth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e20\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eNet Weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e169 lbs\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSafety Distances\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eFront (non combustible)\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e12\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSides (non combustible)\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e4\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBack (non combustible)\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e4\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCeiling\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e52\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMinimum room height\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e82\"\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003eAll new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all heater parts such as thermostat, controls, contactors, etc.\u003c\/p\u003e\n\u003cp\u003eThis guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.\u003c\/p\u003e\n\u003cp\u003eThe guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product.\u003c\/p\u003e\n\u003cp\u003eThis guarantee is void if the heater is used improperly, pool, spa or well water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.\u003c\/p\u003e\n\u003cp\u003eThis guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign the warranty page in the installation manual.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if\u003cspan\u003e \u003c\/span\u003ewarranty information\u003cspan\u003e \u003c\/span\u003eis not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if heater is not of proper size and heat output for the space it is intended to heat. This includes but is not limited to area of room, volume of room, uninsulated walls or ceilings, tiled or stone surfaces, glass surfaces-including doors, walls, windows, and other surfaces-, or any other non-wood surface.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if the heater is used without the proper amount and proper size of Harvia Sauna Rocks. Non-Harvia Sauna Rocks may introduce contaminants to the heater which may cause damage which will not be covered under the Harvia warranty.\u003c\/p\u003e\n\u003cp\u003eThis Guarantee will be void if the heater is connected to a GFI breaker. All Harvia Electric Sauna Heaters must be connected to a standard 2-pole breaker. If the heater is connected to a GFI breaker, nuisance tripping may\u003cbr\u003eoccur causing unnecessary and unintended wear on internal components. If connected to a GFI breaker, warranty on all internal components, including those of a control unit (if applicable), will be voided.\u003c\/p\u003e\n\u003cp\u003eElements are consumable goods and are therefore only covered upon first usage of the heater\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if any essential oils are poured directly over the rocks or elements. Only Harvia essential oils, when properly diluted in water, can be used on the heater. Other essential oils will not properly evaporate and will leave a residue on rocks and elements which will cause damage and may be dangerous in some cases.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Harvia","offers":[{"title":"Stainless Steel \/ With Stones (10-15cm Split Face Sauna Stones)","offer_id":50005162131761,"sku":null,"price":3327.78,"currency_code":"USD","in_stock":true},{"title":"Stainless Steel \/ Without Stones","offer_id":50555444887857,"sku":"WKPR20DUOS","price":2871.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/harvia-pro-series-241kw-wood-sauna-stove-sauna-heater-supply-1-sauna-heater-retailer-in-the-usa-wk200slux-478272.webp?v=1727661365"},{"product_id":"huum-hive-wood-series-17-0kw-wood-fired-sauna-stove-w-firebox-extension","title":"HUUM HIVE Wood LS 17","description":"\u003ch2 class=\"MuiTypography-root MuiTypography-h1 comp-typography comp-product-details__name css-m5p6uo\"\u003eHUUM HIVE Wood LS 17\u003c\/h2\u003e\n\u003cp\u003eThe HUUM HIVE Wood LS 17 wood-fired sauna stove is designed for sauna rooms from 283 to 565 cubic feet. \u003c\/p\u003e\n\u003cp\u003eThe HIVE Wood LS 17 features advanced technology to create the finest wood-burning sauna stove. The heater includes a firebox extension that allows you to add firewood from outside the sauna room. The unit also comes equipped with a sturdy 1\/5\" thick stainless-steel flame tamer.\u003c\/p\u003e\n\u003cp\u003eThe HIVE Wood LS 17 sauna stove is crafted of stainless steel for years of dependable operation. Providing beauty, strength, and safety, the tempered glass within the robust stainless steel-framed door allows you to view the stove's interior. Its immense 287-pound stone capacity ensures a soft, consistent, high heat for the best wood-burning sauna experience.\u003c\/p\u003e\n\u003cp\u003eHUUM sauna stoves are designed, engineered, and precision-crafted in Estonia for an authentic European sauna experience.\u003c\/p\u003e\n\u003cp\u003eHUUM wood-fired sauna stoves require a chimney connection for operation.\u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnique structure for efficient burning\u003c\/li\u003e\n\u003cli\u003eClean burning\u003c\/li\u003e\n\u003cli\u003eFor sauna rooms from 283 to 565 cu. ft.\u003c\/li\u003e\n\u003cli\u003eLarge 287-pound stone capacity (9 33lb boxes of sauna stones [Stones 24] sold separately)\u003c\/li\u003e\n\u003cli\u003eFirebox extension to heat from another room\u003c\/li\u003e\n\u003cli\u003eStainless steel construction\u003c\/li\u003e\n\u003cli\u003eStainless steel furnace door\u003c\/li\u003e\n\u003cli\u003eTreated only with natural oils\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003cli\u003eLimited 3-year residential warranty and limited 1-year commercial warranty (excluding elements)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSauna stove, 21.9\"W x 29.1\"D x 29.1\"H\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e3-Year Limited Residential Warranty and 1-Year Limited Commercial Warranty (Excluding Elements)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eHIVE Wood 17LS\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e17 kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e287 lbs (130 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e21.9\" (555mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e29.1\" (740mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e29.6\" (750mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e170 lbs (77kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003c\/h3\u003e\n\u003ch3\u003eTechnical\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-11\/HUUM-HIVE-Wood-Sauna-Stove-IOM.pdf\"\u003e\u003cspan\u003eHUUM-HIVE-Wood-Sauna-Stove-IOM.pdf\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"HUUM","offers":[{"title":"Brushed stainless steel","offer_id":50005162524977,"sku":"H1010012","price":2618.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/huum-hive-wood-series-170kw-wood-fired-sauna-stove-w-firebox-extension-sauna-heater-supply-1-sauna-heater-retailer-in-the-usa-h10102001-611620.jpg?v=1745293971"},{"product_id":"huum-hive-wood-series-13kw-sauna-heater-package","title":"HUUM HIVE Wood 13ST Pkg","description":"\u003ch2 class=\"MuiTypography-root MuiTypography-h1 comp-typography comp-product-details__name css-m5p6uo\"\u003eHUUM HIVE Wood 13ST Pkg\u003c\/h2\u003e\n\u003cp\u003eHUUM HIVE Wood 13 Package features all the necessities you need to begin your sauna journey. This package comes complete with the HUUM HIVE Wood 13kW wood burning sauna heater and the corresponding sauna stones. The package has everything you need to transform your sauna space into your dream environment, and has been combined for use in sauna rooms from 212 to 459 cubic feet (CF). \u003c\/p\u003e\n\u003cp\u003eThe HUUM HIVE Wood 13 wood-fired sauna stove is designed for sauna rooms from 212 to 459 cubic feet.\u003cbr\u003e\u003cbr\u003eThe efficient HIVE Wood 13 provides an authentic wood-burning sauna experience by producing a soft, high heat. The sauna unit includes a robust 1\/5\" thick stainless-steel flame tamer for long-lasting strength and durability.\u003cbr\u003e\u003cbr\u003eThe HIVE Wood 13 is crafted of stainless-steel and also features a durable stainless-steel furnace door. It has a large 199-pound stone capacity to radiate a more consistent heat for a superior sauna experience. Its large number of exposed stones provides a long-lasting heat and better steam capability.\u003cbr\u003e\u003cbr\u003eHUUM HIVE Wood Series sauna heaters are precision-crafted in Estonia to provide years of safe, efficient operation.\u003cbr\u003e\u003cbr\u003eHUUM wood-fired sauna stoves require a chimney connection for operation.\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eHIVE Wood 13kW Sauna Heater\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnique structure for efficient burning\u003c\/li\u003e\n\u003cli\u003eClean burning\u003c\/li\u003e\n\u003cli\u003eFor sauna rooms from 212 to 459 cu. ft.\u003c\/li\u003e\n\u003cli\u003eStainless steel construction\u003c\/li\u003e\n\u003cli\u003eStainless steel furnace door\u003c\/li\u003e\n\u003cli\u003eTreated only with natural oils\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003cli\u003eLimited 3-year residential warranty and limited 1-year commercial warranty (excluding elements)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHUUM Stones 24\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOlivine diabase sauna stones\u003c\/li\u003e\n\u003cli\u003eRounded shape to complement heater design\u003c\/li\u003e\n\u003cli\u003eDurable with high-heat capacity\u003c\/li\u003e\n\u003cli\u003eStones range from 2\" to 4\" (5-10 cm)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eHIVE Wood 13kW Sauna Heater\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSauna stove, 17.7\"W x 18.11\"D x 18.11\"H\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e3-Year Limited Residential Warranty and 1-Year Limited Commercial Warranty (Excluding Elements)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHUUM Stones 24\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e199 lbs of 2\"-4\" (5-10 cm) round Olivine sauna stones \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eHIVE Wood 13 Pkg\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eHIVE Wood 13\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e13kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMinimum Cubic Feet\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e212 CF\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMaximum Cubic Feet\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e459 CF\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e17.7\" (450mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e18.11\" (460mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e29.6\" (750mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHeater Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e104 lbs\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight with Sauna Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e350 lbs\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eStones 24\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStones Included\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e199 lbs\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e2\"-4\" (5-10 cm round)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3\u003eTechnical\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-11\/HUUM-HIVE-Wood-Sauna-Stove-IOM.pdf\"\u003e\u003cspan\u003eHUUM-HIVE-Wood-Sauna-Stove-IOM.pdf\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"HUUM","offers":[{"title":"Default Title","offer_id":50005162852657,"sku":"HUUM HIVE Wood 13ST Pkg","price":2540.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/huum-hive-wood-series-13kw-sauna-heater-package-sauna-heater-supply-1-sauna-heater-retailer-in-the-usa-hive-wood-13st-pkg-559535.jpg?v=1727661460"},{"product_id":"harvia-pro-series-31kw-sauna-wood-sauna-stove","title":"Harvia PRO 36","description":"\u003ch2\u003eHarvia PRO 36\u003c\/h2\u003e\n\u003cp\u003eTurn your sauna into an oasis of calm and tranquility, with this stoves features making it possible to enjoy the stay for longer with a substantial amount of steam. The wood burning heater has an upper grate made of steel.\u003c\/p\u003e\n\u003cp\u003eThanks to the adjustable feet, it is easier than ever to place the  Harvia PRO 36 in your sauna. The Harvia PRO 36 heats up to 1271 cubic feet. The outer casing is a sophisticated graphite black and it can be equipped with a pipe model water heater.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eSophisticated design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003e31kW\u003c\/li\u003e\n\u003cli\u003eFor sauna rooms from 494 to 1271 cu. ft.\u003c\/li\u003e\n\u003cli\u003eRequires a minimum of 132lbs of stones ( 3 boxes-AC3020)\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eSteel construction\u003c\/li\u003e\n\u003cli\u003eGraphite Black color\u003c\/li\u003e\n\u003cli\u003eFloor model with adjustable feet\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli\u003eDimensions: 20\" W (510mm) x 20\" D (510mm) x 32\" H (810mm)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eManuals\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_Harvia-Wood-Burning-Stove-IOM.pdf?v=1671043222\" target=\"_blank\"\u003eInstallation and Operation Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/AM-Harvia_Stone_Requirements.pdf?v=1670613538\" target=\"_blank\"\u003eStone Requirements\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_HarviaPro_safety.pdf?v=1671043206\" target=\"_blank\"\u003eSafety Sheet\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable border=\"0\" cellpadding=\"0\" cellspacing=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003ePRO 36\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eKilowatt Rating\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e31 KW\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003ePrimary Fuel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eWood\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eMaximum Firewood Length\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e15.3\" (390mm)\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eDiameter of Firewood\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e3 - 6\" (80 - 150mm)\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eMinimum Cubic Feet\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e494 CF\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eMaximum Cubic Feet\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e1271 CF\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eMinimum Room Height\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e81.1\" (2060mm)\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eFlue Connection Location\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eBack, Top\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eHeater Weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e144 lbs\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eShipping Weight with Sauna Stones\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e276 lbs\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eWidth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e20\" (510mm)\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eDepth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e20\" (510mm)\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr height=\"20\"\u003e\n\u003ctd height=\"20\"\u003e\u003cstrong\u003eHeight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e32\" (810mm)\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003eAll new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all heater parts such as thermostat, controls, contactors, etc.\u003c\/p\u003e\n\u003cp\u003eThis guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.\u003c\/p\u003e\n\u003cp\u003eThe guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product.\u003c\/p\u003e\n\u003cp\u003eThis guarantee is void if the heater is used improperly, pool, spa or well water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.\u003c\/p\u003e\n\u003cp\u003eThis guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign the warranty page in the installation manual.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if\u003cspan\u003e \u003c\/span\u003ewarranty information\u003cspan\u003e \u003c\/span\u003eis not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if heater is not of proper size and heat output for the space it is intended to heat. This includes but is not limited to area of room, volume of room, uninsulated walls or ceilings, tiled or stone surfaces, glass surfaces-including doors, walls, windows, and other surfaces-, or any other non-wood surface.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if the heater is used without the proper amount and proper size of Harvia Sauna Rocks. Non-Harvia Sauna Rocks may introduce contaminants to the heater which may cause damage which will not be covered under the Harvia warranty.\u003c\/p\u003e\n\u003cp\u003eThis Guarantee will be void if the heater is connected to a GFI breaker. All Harvia Electric Sauna Heaters must be connected to a standard 2-pole breaker. If the heater is connected to a GFI breaker, nuisance tripping may\u003cbr\u003eoccur causing unnecessary and unintended wear on internal components. If connected to a GFI breaker, warranty on all internal components, including those of a control unit (if applicable), will be voided.\u003c\/p\u003e\n\u003cp\u003eElements are consumable goods and are therefore only covered upon first usage of the heater\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if any essential oils are poured directly over the rocks or elements. Only Harvia essential oils, when properly diluted in water, can be used on the heater. Other essential oils will not properly evaporate and will leave a residue on rocks and elements which will cause damage and may be dangerous in some cases.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Harvia","offers":[{"title":"Black \/ With Stones (10-15cm Split Face Sauna Stones)","offer_id":50005162950961,"sku":null,"price":2833.34,"currency_code":"USD","in_stock":true},{"title":"Black \/ Without Stones","offer_id":50555437613361,"sku":"WKPR36M","price":2364.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/harvia-pro-series-31kw-sauna-wood-sauna-stove-sauna-heater-supply-1-sauna-heater-retailer-in-the-usa-wk360-569782.webp?v=1727661364"},{"product_id":"huum-hive-wood-series-13-0kw-wood-fired-sauna-stove","title":"HUUM HIVE Wood 13","description":"\u003ch2\u003eHUUM HIVE Wood 13\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eThe HUUM HIVE Wood 13 wood-fired sauna stove is designed for sauna rooms from 212 to 459 cubic feet.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eThe efficient HIVE Wood 13 provides an authentic wood-burning sauna experience by producing a soft, high heat. The sauna unit includes a robust 1\/5\" thick stainless-steel flame tamer for long-lasting strength and durability.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eThe HIVE Wood 13 is crafted of stainless-steel and also features a durable stainless-steel furnace door. It has a large 199-pound stone capacity to radiate a more consistent heat for a superior sauna experience. Its large number of exposed stones provides a long-lasting heat and better steam capability.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eHUUM HIVE Wood Series sauna heaters are precision-crafted in Estonia to provide years of safe, efficient operation.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eHUUM wood-fired sauna stoves require a chimney connection for operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnique structure for efficient burning\u003c\/li\u003e\n\u003cli\u003eClean burning\u003c\/li\u003e\n\u003cli\u003eFor sauna rooms from 212 to 459 cu. ft.\u003c\/li\u003e\n\u003cli\u003eLarge 199-pound stone capacity (6 33lb boxes of sauna stones sold separately)\u003c\/li\u003e\n\u003cli\u003eStainless steel construction\u003c\/li\u003e\n\u003cli\u003eStainless steel furnace door\u003c\/li\u003e\n\u003cli\u003eTreated only with natural oils\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003cli\u003eLimited 3-year residential warranty and limited 1-year commercial warranty (excluding elements)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSauna stove, 17.7\"W x 18.11\"D x 18.11\"H\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e3-Year Limited Residential Warranty and 1-Year Limited Commercial Warranty (Excluding Elements)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eHIVE Wood 13\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e13 kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e199 lbs (90kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e17.7\" (450mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e18.11\" (460mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e29.6\" (750mm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e104 lbs (47kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003c\/h3\u003e\n\u003ch3\u003eTechnical\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-11\/HUUM-HIVE-Wood-Sauna-Stove-IOM.pdf\"\u003e\u003cspan\u003eHUUM-HIVE-Wood-Sauna-Stove-IOM.pdf\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"HUUM","offers":[{"title":"Brushed stainless steel","offer_id":50005165244721,"sku":"H1008012","price":2150.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/huum-hive-wood-series-130kw-wood-fired-sauna-stove-sauna-heater-supply-611065.webp?v=1728336350"},{"product_id":"cozy-heat-12-sauna-stove","title":"Cozy Heat 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCOZY has taken the ancient craft of wood-burning sauna stoves to a completely new level and has created a unique wood-burning sauna stove hand-made in Estonia, where sauna bathing is a way of life.\u003c\/p\u003e\n\u003cp\u003eWood-fired sauna stoves produce a mild, long-lasting heat and are designed for ladling water over the hot stones to create a luxurious steam sauna. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable.\u003c\/p\u003e\n\u003cp\u003eEnjoy the satisfying experience that only a traditional wood-fired sauna heater provides!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420486-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420486-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e108 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e350 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e48.79\" (1240mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e26.75\" (680mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e20.06\" (510 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e16.92\" (430 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420487-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420487-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e159 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e511 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e53.31\" (1354mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e33.63\" (855mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003e82\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e24.58\" (625mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e19.68\" (500mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e29.76\" (756mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128779247921,"sku":"COZY12","price":1912.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-18-sauna-stove-sauna-heater-supply-825134.jpg?v=1741389214"},{"product_id":"cozy-heat-thru-wall-12-sauna-heater","title":"Cozy Heat Thru-Wall 12 Sauna Heater","description":"\u003ch2\u003eCozy Heat Thru-Wall 12 Sauna Heater\u003c\/h2\u003e\n\u003cp\u003eCOZY has taken the craft of building a wood-fired sauna stove to the next level. This Cozy Heat though-the-wall wood-burning sauna stove is hand-made in Estonia - where sauna is a way of life - and is perfect for intimate sauna spaces. \u003c\/p\u003e\n\u003cp\u003eWood-burning saunas are best for mild and long-lasting heat, designed for pouring water over hot stones to create the perfect amount of steam. Its through-the-wall design allows you to feed firewood into the stove from outside your sauna room.\u003c\/p\u003e\n\u003cp\u003eThe most sensitive part of the wood-burning heater, the flame cutter, is made of 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eEnjoy a relaxing traditional sauna experience with the Cozy Heat TW wood-burning sauna stove!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel construction\u003c\/li\u003e\n\u003cli\u003eBlack color\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420529-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420529-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy 12 Thru-Wall\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.95\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e126 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e368 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e54.71\" (1390mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e32.67\" (830mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e25.98\" (660 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e16.92\" (430 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420530-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420530-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy 18 Thru-Wall\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e185 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e537 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e71.06\" (1805mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e39.56\" (978mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e30.51\" (775 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.68\" (500 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.76\" (756 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip969302\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128779477297,"sku":"COZYTW12","price":2290.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-thru-wall-18-sauna-heater-sauna-heater-supply-897903.jpg?v=1741389202"},{"product_id":"cozy-heat-o-12-sauna-stove","title":"Cozy Heat O 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat O 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCOZY has taken the ancient craft of building a sauna to a higher level. The part of a wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eThis unique wood-fired sauna stove is hand-made in Estonia, where sauna bathing is ingrained in the national culture.\u003c\/p\u003e\n\u003cp\u003eThe Cozy Heat O wood-burning sauna stoves are perfect for mild and long-lasting heat, designed for pouring water over hot stones to create intense and luxurious steam for a more gratifying sauna experience. At the heart of the Cozy Heat O is its innovative circular rim design, which not only enhances the heater's aesthetic appeal, but also ensures efficient heat distribution throughout your sauna space.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eUnique Steel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420572-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420572-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy O 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e108 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e350 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e49.2\" (1250mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e27.16\" (690mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e20.47\" (520 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e17.71\" (450 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420573-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420573-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy O 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e154 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e506 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e52.81\" (1360mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e33.13\" (860mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e24.08\" (630 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.88\" (505 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.76\" (756 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip963004\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128779575601,"sku":"COZYO12","price":1894.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-o-18-sauna-stove-sauna-heater-supply-355252.jpg?v=1741389211"},{"product_id":"cozy-heat-o-thru-wall-12-sauna-stove","title":"Cozy Heat O Thru-Wall 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat O Thru-Wall 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCozy Heat has taken the time-honored craft of building sauna stoves to a higher level. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eThis wood-fired sauna stove is hand-made in Estonia, where sauna bathing is a national tradition.\u003c\/p\u003e\n\u003cp\u003ePerfect for mild, long-lasting heat, the O TW is designed for pouring water over hot stones to create intense and luxurious steam for a more gratifying sauna experience.\u003c\/p\u003e\n\u003cp\u003eThe Cozy Heat O TW wood-burning sauna stove features a through-the-wall design that lets you load firewood from outside your sauna. At the heart of the Cozy Heat O TW is its innovative circular rim design, which not only enhances the heater's aesthetic appeal, but also ensures efficient heat distribution throughout your sauna space.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420615-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420615-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy O Thru-Wall 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e2.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e125 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e367 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e55.1\" (1400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e33.06\" (840mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e26.37\" (670 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e17.71\" (450 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420616-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420616-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy O Thru-Wall 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e181 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e533 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e59.43\" (1510mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e39.75\" (1010mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e30.70\" (780 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.88\" (505 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.76\" (756 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip268684\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128779936049,"sku":"COZYOTW12","price":2182.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-o-thru-wall-18-sauna-stove-sauna-heater-supply-618650.jpg?v=1741389209"},{"product_id":"cozy-heat-og-12-sauna-stove","title":"Cozy Heat OG 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat OG 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCozy Heat has taken the time-honored craft of building sauna stoves to a higher level. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eHand made in Estonia - where sauna bathing is a national tradition - the Cozy OG wood-burning sauna stoves are ideal for mild and long-lasting heat, and are designed for pouring water over hot stones to create luxurious, intense steam. The body of the wood-burning sauna stove features an innovative and contemporary trilateral design, characterized by clean lines and graceful curves.\u003c\/p\u003e\n\u003cp\u003eExperience the pinnacle of comfort and sophistication with the Cozy Heat OG!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eArtistically inventive design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420658-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420658-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy OG 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e121 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e386 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e50.18\" (1275mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e28.14\" (715mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e21.45\" (545 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.60\" (498 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.91\" (709 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420659-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420659-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy OG 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e176 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e528 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e54.51\" (1385mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e34.83\" (885mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e25.78\" (655 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e22.04\" (560 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.72\" (755 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780034353,"sku":"COZYOG12","price":2214.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-og-18-sauna-stove-sauna-heater-supply-130495.jpg?v=1741389209"},{"product_id":"cozy-heat-og-thru-wall-12-sauna-stove","title":"Cozy Heat OG Thru Wall 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat OG Thru Wall 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCozy Heat has taken the time-honored craft of building sauna stoves to a higher level. This wood-fired sauna stove is hand-made in Estonia, where sauna bathing is a national tradition.\u003c\/p\u003e\n\u003cp\u003eThe OG-TW's clever \"Through-the-Wall\" design lets you load firewood from outside your sauna. Wood-burning sauna stoves produce a mild and long-lasting heat and are designed for pouring water over hot stones to create your perfect amount of steam. \u003c\/p\u003e\n\u003cp\u003eThe part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eCozy Heat's OG-TW model has an elegant and sophisticated trilateral design that is elegant and sophisticated, elevating the aesthetic appeal of your sauna. With its sleek lines and contemporary finish, this stove complements any sauna decor, creating a luxurious ambiance that beckons you.\u003c\/p\u003e\n\u003cp\u003eExperience the pinnacle of comfort and sophistication with the Cozy Heat OG-TW!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eArtistically inventive design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420701-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420701-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy OG Thru-Wall 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e2.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e139 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e404 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e56.09\" (1425mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e34.05\" (865mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e27.36\" (695 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.60\" (498 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.91\" (709 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420702-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420702-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy OG Thru-Wall 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e199 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e551 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e60.42\" (1535mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e40.74\" (1035mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e31.69\" (805 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e22.04\" (560 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.72\" (755 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780099889,"sku":"COZYOGTW12","price":2452.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-og-thru-wall-18-sauna-stove-sauna-heater-supply-742286.jpg?v=1741389209"},{"product_id":"cozy-heat-sw-12-sauna-stove","title":"Cozy Heat SW 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat SW 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eHand-made in Estonia, where sauna bathing is a national tradition, Cozy Heat has taken the time-honored craft of building sauna stoves to a higher level with its SW wood-fired sauna stove.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe Cozy SW features an appealing sleek and contemporary cylindrical shape. Its smooth curves create a sense of elegance and style while contributing to efficient heat distribution. This design ensures that the sauna reaches and maintains your desired temperature. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePerfect for mild, long-lasting heat, the Cozy Heat SW wood-burning sauna stove is perfect for pouring a ladle of water over hot stones for an intense, luxurious steam and a more gratifying sauna experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eElevate your sauna’s appearance and performance with the Cozy Heat SW!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420830-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420830-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy SW 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e143 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e407 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e49.98\" (1270mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e27.94\" (710mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e21.25\" (540 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.29\" (490 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e32.12\" (816 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420831-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420831-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy SW 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e209 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e606 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e54.32\" (1380mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e34.64\" (880mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e25.59\" (650 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e21.65\" (550 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e34.25\" (870 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip355219\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780230961,"sku":"COZYSW12","price":2214.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-sw-18-sauna-stove-sauna-heater-supply-692679.jpg?v=1741389209"},{"product_id":"cozy-heat-sw-thru-wall-12-sauna-stove","title":"Cozy Heat SW Thru-Wall 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat SW Thru-Wall 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eCOZY has taken the craft of building a wood-fired sauna stove to a higher level. The SW-TW’s convenient through-the-wall design lets you feed the firebox from outside your sauna so you don’t need to bring wood into the room.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCozy Heat’s SW-TW wood-burning sauna stoves are made in Estonia, where sauna bathing is a way of life. Designed for performance and durability and strength. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely robust.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eWood-fired sauna stoves produce a mild and long-lasting heat and are designed for ladling water over hot stones to create the most satisfying steam sauna. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eExperience the epitome of comfort and style with the Cozy Heat SW-TW wood stove.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420873-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420873-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy SW-Thru-Wall 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e2.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e161 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e425 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e55.89\" (1420mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e33.85\" (860mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e27.16\" (690 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.29\" (490 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e32.12\" (816 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420874-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420874-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy SW-Thru-Wall 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e236 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e633 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e60.22\" (1530mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e40.54\" (1030mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e31.49\" (800 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e21.65\" (550 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e34.25\" (870 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip304475\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=1829844\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" class=\"s1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" class=\"s1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" class=\"s1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" class=\"s1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain data-mce-fragment=\"1\" tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"page-width\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"grid\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"rte\"\u003e\n\u003cdiv data-mce-fragment=\"1\" id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"element\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"op-text-block\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-mce-fragment=\"1\" data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-mce-fragment=\"1\" data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg data-mce-fragment=\"1\" height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780591409,"sku":"COZYSWTW12","price":2452.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-sw-thru-wall-18-sauna-stove-sauna-heater-supply-672108.jpg?v=1741389201"},{"product_id":"cozy-heat-quattro-12-sauna-stove","title":"Cozy Heat Quattro 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat Quattro 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eThe stylish and elegant Quattro from Cozy eat will elevate the rustic appearance of your home sauna. COZY has taken the ancient wisdom of building a sauna to a higher level. This unique wood-burning stove is hand-made in Estonia, where sauna bathing is part of daily life. \u003c\/p\u003e\n\u003cp\u003eWood-fired sauna stoves produce a mild, long-lasting heat and are designed for ladling water over the hot stones to create a luxurious steam sauna. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eThe Quattro's clean lines and minimalist design create an understated elegance, and the large viewing window allows you to view the mesmerizing glow of the dancing flames. Experience the timeless allure of a traditional wood-fired sauna and discover the true essence of relaxation with the Cozy Heat Quattro.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eSquare design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420916-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420916-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy Quattro 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e141 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e406 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e49\" (1245mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e26.96\" (685mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e20.27\" (515 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e17.32\" (440 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420917-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420917-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy Quattro 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e198 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e550 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e52.81\" (1360mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e33.13\" (860mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e24.08\" (630 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e20.27\" (515 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e28.74\" (730 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780689713,"sku":"COZYQUATTRO12","price":2214.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-quattro-18-sauna-stove-sauna-heater-supply-884561.jpg?v=1741389208"},{"product_id":"cozy-heat-quattro-thru-wall-12-sauna-stove","title":"Cozy Heat Quattro Thru-Wall 12 Sauna Stove","description":"\u003ch2\u003eCozy Heat Quattro Thru-Wall 12 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eThe stylish and elegant Quattro 12 TW from Cozy eat will complement the rustic appearance of your home sauna, and its through-the-wall design allows you to load firewood from outside your sauna. COZY has taken the ancient wisdom of building a sauna to a higher level. This unique wood-burning stove is hand-made in Estonia, where sauna bathing is part of daily life. \u003c\/p\u003e\n\u003cp\u003eWood-fired sauna stoves produce a mild, long-lasting heat and are designed for ladling water over the hot stones to create a luxurious steam sauna. The most sensitive part of the wood-burning heater, the flame cutter, is made of 5mm-thick stainless steel, making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eThe Quattro 12 TW's clean lines and minimalist design create an understated elegance, and the large viewing window allows you to view the mesmerizing glow of the dancing flames. Experience the timeless allure of a traditional wood-fired sauna and discover the true essence of relaxation with the Cozy Heat Quattro 12 TW.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eSquare design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420959-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420959-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy Quattro Thru-Wall 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e2.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e159 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e424 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e54.91\" (1395mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e32.87\" (835mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e26.18\" (665 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e17.32\" (440 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420960-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420960-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy Quattro Thru-Wall 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e220 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e572 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e59.43\" (1510mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e39.75\" (1010mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e30.70\" (780 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e20.27\" (515 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e28.74\" (730 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780755249,"sku":"COZYQUATTROTW12","price":2452.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-quattro-thru-wall-18-sauna-stove-sauna-heater-supply-572844.jpg?v=1741389205"},{"product_id":"cozy-heat-cozy-fire-pit-iron","title":"Cozy Heat Cozy Fire Pit, Iron","description":"\u003ch2\u003eCozy Heat Cozy Fire Pit, Iron\u003c\/h2\u003e\n\u003cp\u003e\u003cspan data-sheets-root=\"1\" data-sheets-value=\"{\" in=\"\" is=\"\" open=\"\" for=\"\" while=\"\" sitting=\"\" front=\"\" of=\"\" the=\"\" fire=\"\" you=\"\" might=\"\" feel=\"\" too=\"\" much=\"\" heat.=\"\" cozy=\"\" pit=\"\" allows=\"\" to=\"\" be=\"\" close=\"\" fire.=\"\" between=\"\" layers=\"\" iron=\"\" net=\"\" a=\"\" wall=\"\" stones.=\"\" this=\"\" shields=\"\" and=\"\" makes=\"\" intensity=\"\" bit=\"\" more=\"\" mild.=\"\" design=\"\" gorgeous=\"\" compared=\"\" usual=\"\" pit.=\"\" many=\"\" prefer=\"\" solution=\"\" replace=\"\" traditional=\"\" firepits.=\"\" it=\"\" sustainable=\"\" pet-friendly.=\"\" heat=\"\" perfect=\"\" creating=\"\" ambiance=\"\" but=\"\" also=\"\" ideal=\"\" making=\"\" delicious=\"\" s=\"\" with=\"\" friends=\"\" family=\"\"\u003eUsually, while sitting in front of the fire, you might feel too much heat. The COZY FIRE fire pit allows to be close to the fire. Between 2 layers of iron net is a wall of stones. This shields and makes the intensity of the fire a bit more mild. A design more gorgeous compared to a usual open fire pit. Many prefer this solution to replace traditional firepits. It is sustainable and pet-friendly. The Cozy Heat Fire Pit is perfect for creating ambiance but it is also ideal for making delicious s'mores with friends and family!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eDurable Iron construction for longevity\u003c\/li\u003e\n\u003cli\u003eSustainable material\u003c\/li\u003e\n\u003cli\u003eIron wall and stones create a shield for added safety\u003c\/li\u003e\n\u003cli\u003eNatural wood fueled\u003c\/li\u003e\n\u003cli\u003eVersatile design suitable for outdoor gatherings, camping trips, and backyard relaxation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1368514-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCOZY FIRE\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eWidth\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e30\" (75 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eHeight\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e26\" (65 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eHeight of Net\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e18\" (45 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e26.46 lbs (12 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eFuel\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-2\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003cul\u003e\n\u003cli\u003eIron Fire pit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cfooter class=\"footer\" role=\"contentinfo\"\u003e\n\u003cdiv class=\"fluid-container\"\u003e\n\u003cdiv class=\"region region-footer\"\u003e\u003cnav role=\"navigation\" aria-labelledby=\"block-footerbathingbrands-menu\" id=\"block-footerbathingbrands\"\u003e\u003c\/nav\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128781410609,"sku":"COZYFIRE","price":1570.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-cozy-fire-pit-iron-sauna-heater-supply-331229.jpg?v=1741389209"},{"product_id":"cozy-heat-18-sauna-stove-1","title":"Cozy Heat 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCOZY has taken the ancient craft of wood-burning sauna stoves to a completely new level and has created a unique wood-burning sauna stove hand-made in Estonia, where sauna bathing is a way of life.\u003c\/p\u003e\n\u003cp\u003eWood-fired sauna stoves produce a mild, long-lasting heat and are designed for ladling water over the hot stones to create a luxurious steam sauna. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable.\u003c\/p\u003e\n\u003cp\u003eEnjoy the satisfying experience that only a traditional wood-fired sauna heater provides!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420486-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420486-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e108 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e350 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e48.79\" (1240mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e26.75\" (680mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e20.06\" (510 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e16.92\" (430 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420487-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420487-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e159 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e511 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e53.31\" (1354mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e33.63\" (855mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003e82\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e24.58\" (625mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e19.68\" (500mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e29.76\" (756mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128969531697,"sku":"COZY18","price":2263.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-18-sauna-stove-sauna-heater-supply-287283.jpg?v=1741389213"},{"product_id":"cozy-heat-o-18-sauna-stove-1","title":"Cozy Heat O 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat O 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCOZY has taken the ancient craft of building a sauna to a higher level. The part of a wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eThis unique wood-fired sauna stove is hand-made in Estonia, where sauna bathing is ingrained in the national culture.\u003c\/p\u003e\n\u003cp\u003eThe Cozy Heat O wood-burning sauna stoves are perfect for mild and long-lasting heat, designed for pouring water over hot stones to create intense and luxurious steam for a more gratifying sauna experience. At the heart of the Cozy Heat O is its innovative circular rim design, which not only enhances the heater's aesthetic appeal, but also ensures efficient heat distribution throughout your sauna space.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eUnique Steel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420572-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420572-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy O 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e108 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e350 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e49.2\" (1250mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e27.16\" (690mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e20.47\" (520 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e17.71\" (450 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420573-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420573-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy O 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e154 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e506 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e52.81\" (1360mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e33.13\" (860mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e24.08\" (630 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.88\" (505 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.76\" (756 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip963004\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129372479793,"sku":"COZYO18","price":2263.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-o-18-sauna-stove-sauna-heater-supply-355252.jpg?v=1741389211"},{"product_id":"cozy-heat-o-thru-wall-18-sauna-stove-1","title":"Cozy Heat O Thru-Wall 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat O Thru-Wall 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCozy Heat has taken the time-honored craft of building sauna stoves to a higher level. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eThis wood-fired sauna stove is hand-made in Estonia, where sauna bathing is a national tradition.\u003c\/p\u003e\n\u003cp\u003ePerfect for mild, long-lasting heat, the O TW is designed for pouring water over hot stones to create intense and luxurious steam for a more gratifying sauna experience.\u003c\/p\u003e\n\u003cp\u003eThe Cozy Heat O TW wood-burning sauna stove features a through-the-wall design that lets you load firewood from outside your sauna. At the heart of the Cozy Heat O TW is its innovative circular rim design, which not only enhances the heater's aesthetic appeal, but also ensures efficient heat distribution throughout your sauna space.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420615-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420615-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy O Thru-Wall 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e2.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e125 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e367 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e55.1\" (1400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e33.06\" (840mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e26.37\" (670 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e17.71\" (450 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420616-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420616-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy O Thru-Wall 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e181 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e533 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e59.43\" (1510mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e39.75\" (1010mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e30.70\" (780 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.88\" (505 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.76\" (756 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip268684\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129393582385,"sku":"COZYOTW18","price":2416.85,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-o-thru-wall-18-sauna-stove-sauna-heater-supply-618650.jpg?v=1741389209"},{"product_id":"cozy-heat-og-18-sauna-stove-1","title":"Cozy Heat OG 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat OG 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCozy Heat has taken the time-honored craft of building sauna stoves to a higher level. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eHand made in Estonia - where sauna bathing is a national tradition - the Cozy OG wood-burning sauna stoves are ideal for mild and long-lasting heat, and are designed for pouring water over hot stones to create luxurious, intense steam. The body of the wood-burning sauna stove features an innovative and contemporary trilateral design, characterized by clean lines and graceful curves.\u003c\/p\u003e\n\u003cp\u003eExperience the pinnacle of comfort and sophistication with the Cozy Heat OG!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eArtistically inventive design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420658-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420658-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy OG 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e121 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e386 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e50.18\" (1275mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e28.14\" (715mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e21.45\" (545 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.60\" (498 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.91\" (709 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420659-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420659-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy OG 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e176 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e528 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e54.51\" (1385mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e34.83\" (885mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e25.78\" (655 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e22.04\" (560 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.72\" (755 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=1829844\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129427104049,"sku":"COZYOG18","price":2529.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-og-18-sauna-stove-sauna-heater-supply-130495.jpg?v=1741389209"},{"product_id":"cozy-heat-og-thru-wall-18-sauna-stove-1","title":"Cozy Heat OG Thru-Wall 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat OG Thru-Wall 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eCozy Heat has taken the time-honored craft of building sauna stoves to a higher level. This wood-fired sauna stove is hand-made in Estonia, where sauna bathing is a national tradition.\u003c\/p\u003e\n\u003cp\u003eThe OG-TW's clever \"Through-the-Wall\" design lets you load firewood from outside your sauna. Wood-burning sauna stoves produce a mild and long-lasting heat and are designed for pouring water over hot stones to create your perfect amount of steam. \u003c\/p\u003e\n\u003cp\u003eThe part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eCozy Heat's OG-TW model has an elegant and sophisticated trilateral design that is elegant and sophisticated, elevating the aesthetic appeal of your sauna. With its sleek lines and contemporary finish, this stove complements any sauna decor, creating a luxurious ambiance that beckons you.\u003c\/p\u003e\n\u003cp\u003eExperience the pinnacle of comfort and sophistication with the Cozy Heat OG-TW!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eArtistically inventive design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420701-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420701-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy OG Thru-Wall 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e2.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e139 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e404 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e56.09\" (1425mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e34.05\" (865mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e27.36\" (695 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.60\" (498 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.91\" (709 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420702-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420702-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy OG Thru-Wall 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e199 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e551 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e60.42\" (1535mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e40.74\" (1035mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e31.69\" (805 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e22.04\" (560 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.72\" (755 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129447289137,"sku":"COZYOGTW18","price":2857.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-og-thru-wall-18-sauna-stove-sauna-heater-supply-742286.jpg?v=1741389209"},{"product_id":"cozy-heat-quattro-18-sauna-stove-1","title":"Cozy Heat Quattro 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat Quattro 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eThe stylish and elegant Quattro from Cozy eat will elevate the rustic appearance of your home sauna. COZY has taken the ancient wisdom of building a sauna to a higher level. This unique wood-burning stove is hand-made in Estonia, where sauna bathing is part of daily life. \u003c\/p\u003e\n\u003cp\u003eWood-fired sauna stoves produce a mild, long-lasting heat and are designed for ladling water over the hot stones to create a luxurious steam sauna. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eThe Quattro's clean lines and minimalist design create an understated elegance, and the large viewing window allows you to view the mesmerizing glow of the dancing flames. Experience the timeless allure of a traditional wood-fired sauna and discover the true essence of relaxation with the Cozy Heat Quattro.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eSquare design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420916-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420916-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy Quattro 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e141 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e406 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e49\" (1245mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e26.96\" (685mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e20.27\" (515 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e17.32\" (440 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420917-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420917-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy Quattro 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e198 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e550 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e52.81\" (1360mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e33.13\" (860mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e24.08\" (630 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e20.27\" (515 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e28.74\" (730 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129460494641,"sku":"4745010348273","price":1995.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-quattro-18-sauna-stove-sauna-heater-supply-884561.jpg?v=1741389208"},{"product_id":"cozy-heat-quattro-thru-wall-18-sauna-stove-1","title":"Cozy Heat Quattro Thru-Wall 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat Quattro Thru-Wall 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003eThe stylish and elegant Quattro 12 TW from Cozy eat will complement the rustic appearance of your home sauna, and its through-the-wall design allows you to load firewood from outside your sauna. COZY has taken the ancient wisdom of building a sauna to a higher level. This unique wood-burning stove is hand-made in Estonia, where sauna bathing is part of daily life. \u003c\/p\u003e\n\u003cp\u003eWood-fired sauna stoves produce a mild, long-lasting heat and are designed for ladling water over the hot stones to create a luxurious steam sauna. The most sensitive part of the wood-burning heater, the flame cutter, is made of 5mm-thick stainless steel, making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eThe Quattro 12 TW's clean lines and minimalist design create an understated elegance, and the large viewing window allows you to view the mesmerizing glow of the dancing flames. Experience the timeless allure of a traditional wood-fired sauna and discover the true essence of relaxation with the Cozy Heat Quattro 12 TW.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eSquare design\u003c\/li\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420959-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420959-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy Quattro Thru-Wall 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e2.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e159 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e424 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e54.91\" (1395mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e32.87\" (835mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e26.18\" (665 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e17.32\" (440 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420960-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420960-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy Quattro Thru-Wall 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e220 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e572 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e59.43\" (1510mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e39.75\" (1010mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e30.70\" (780 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e20.27\" (515 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e28.74\" (730 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129469997361,"sku":"COZYQUATTROTW18","price":2884.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-quattro-thru-wall-18-sauna-stove-sauna-heater-supply-572844.jpg?v=1741389205"},{"product_id":"cozy-heat-sw-18-sauna-stove-1","title":"Cozy Heat SW 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat SW 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eHand-made in Estonia, where sauna bathing is a national tradition, Cozy Heat has taken the time-honored craft of building sauna stoves to a higher level with its SW wood-fired sauna stove.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe Cozy SW features an appealing sleek and contemporary cylindrical shape. Its smooth curves create a sense of elegance and style while contributing to efficient heat distribution. This design ensures that the sauna reaches and maintains your desired temperature. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely durable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePerfect for mild, long-lasting heat, the Cozy Heat SW wood-burning sauna stove is perfect for pouring a ladle of water over hot stones for an intense, luxurious steam and a more gratifying sauna experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eElevate your sauna’s appearance and performance with the Cozy Heat SW!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420830-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420830-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy SW 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e143 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e407 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e49.98\" (1270mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e27.94\" (710mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e21.25\" (540 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.29\" (490 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e32.12\" (816 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1420831-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1420831-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy SW 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e209 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e606 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e54.32\" (1380mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e34.64\" (880mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e25.59\" (650 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e21.65\" (550 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e34.25\" (870 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip355219\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129483104561,"sku":"COZYSW18","price":2529.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-sw-18-sauna-stove-sauna-heater-supply-692679.jpg?v=1741389209"},{"product_id":"cozy-heat-sw-thru-wall-18-sauna-stove-1","title":"Cozy Heat SW Thru-Wall 18 Sauna Stove","description":"\u003ch2\u003eCozy Heat SW Thru-Wall 18 Sauna Stove\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eCOZY has taken the craft of building a wood-fired sauna stove to a higher level. The SW-TW’s convenient through-the-wall design lets you feed the firebox from outside your sauna so you don’t need to bring wood into the room.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCozy Heat’s SW-TW wood-burning sauna stoves are made in Estonia, where sauna bathing is a way of life. Designed for performance and durability and strength. The part of the wood-burning heater that must be the strongest, the flame cutter, is made of sturdy, 5mm-thick stainless steel making COZY heaters extremely robust.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eWood-fired sauna stoves produce a mild and long-lasting heat and are designed for ladling water over hot stones to create the most satisfying steam sauna. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eExperience the epitome of comfort and style with the Cozy Heat SW-TW wood stove.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e - minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e - minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420873-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420873-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy SW-Thru-Wall 12\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e2.99\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e161 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e425 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e55.89\" (1420mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e33.85\" (860mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e27.16\" (690 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.29\" (490 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e32.12\" (816 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420874-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420874-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy SW-Thru-Wall 18\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.14\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e236 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e633 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e60.22\" (1530mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e40.54\" (1030mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e31.49\" (800 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e21.65\" (550 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e34.25\" (870 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip304475\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=1829844\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129490575665,"sku":"COZY OG-TW","price":2250.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-sw-thru-wall-18-sauna-stove-sauna-heater-supply-672108.jpg?v=1741389201"},{"product_id":"cozy-heat-thru-wall-18-sauna-heater-1","title":"Cozy Heat Thru-Wall 18 Sauna Heater","description":"\u003ch2\u003eCozy Heat Thru-Wall 18 Sauna Heater\u003c\/h2\u003e\n\u003cp\u003eCOZY has taken the craft of building a wood-fired sauna stove to the next level. This Cozy Heat though-the-wall wood-burning sauna stove is hand-made in Estonia - where sauna is a way of life - and is perfect for intimate sauna spaces. \u003c\/p\u003e\n\u003cp\u003eWood-burning saunas are best for mild and long-lasting heat, designed for pouring water over hot stones to create the perfect amount of steam. Its through-the-wall design allows you to feed firewood into the stove from outside your sauna room.\u003c\/p\u003e\n\u003cp\u003eThe most sensitive part of the wood-burning heater, the flame cutter, is made of 5mm-thick stainless steel making COZY heaters extremely durable. \u003c\/p\u003e\n\u003cp\u003eEnjoy a relaxing traditional sauna experience with the Cozy Heat TW wood-burning sauna stove!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSteel construction\u003c\/li\u003e\n\u003cli\u003eBlack color\u003c\/li\u003e\n\u003cli\u003eMild and long-lasting heat\u003c\/li\u003e\n\u003cli\u003eSteel Construction\u003c\/li\u003e\n\u003cli\u003eSmoke gases are 6x cleaner\u003c\/li\u003e\n\u003cli\u003eGerman BIMSCH certificate\u003c\/li\u003e\n\u003cli\u003eStove utilizes 25%-40% less fuel than comparable sauna stoves\u003c\/li\u003e\n\u003cli\u003eBoasts minimal safety distances\u003c\/li\u003e\n\u003cli\u003eFloor mount thru-wall\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- 210 to 423 cu.ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- 317 to 635 cu.ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone Requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e12kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- minimum of 265lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- minimum of 353lbs of stones\n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). \u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003cli\u003eDesigned and engineered in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420529-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420529-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy 12 Thru-Wall\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e12kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e12.95\" (329mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e210 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e423 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e72\" (1828mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e126 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e368 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e54.71\" (1390mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e32.67\" (830mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e25.98\" (660 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e16.92\" (430 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e27.55\" (700 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv class=\"tablefield-wrapper\" id=\"tablefield-wrapper-paragraph-1420530-field_table-0\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1420530-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCozy 18 Thru-Wall\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eKilowatt Rating\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e18kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003ePrimary Fuel\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eWood\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eMaximum Firewood Length\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e15.74\" (400mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDiameter of Firewood\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e3.15\" to 4.72\" (80mm-120mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eMinimum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e317 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eMaximum Cubic Feet\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e635 Cu. Ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eMinimum Room Height\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e82\" (2096mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eFlue Connection Location\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eTop\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eHeater Weight\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e185 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight with Sauna Stones\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e537 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003eSafety Distance Front to Back\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e71.06\" (1805mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eSafety Distance Right to Left\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e39.56\" (978mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eStove Depth\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e30.51\" (775 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eStove Width\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e19.68\" (500 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eStove Height\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003e29.76\" (756 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOuter frame of the heater\u003c\/li\u003e\n\u003cli\u003eChimney pipe \u003c\/li\u003e\n\u003cli\u003eHeater body\u003c\/li\u003e\n\u003cli\u003eCleaning hatch\u003c\/li\u003e\n\u003cli\u003eHeater door with glass\u003c\/li\u003e\n\u003cli\u003eAsh box\u003c\/li\u003e\n\u003cli\u003eInstallation and operation manual\u003c\/li\u003e\n\u003cli\u003e2-Year Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-04\/Cozy%20Heat%20Manual%202024.pdf\" type=\"application\/pdf; length=1829844\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip969302\" target=\"_blank\"\u003eCozy Heat Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50129499128113,"sku":"COZYTW18","price":2578.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-thru-wall-18-sauna-heater-sauna-heater-supply-897903.jpg?v=1741389202"},{"product_id":"narvi-kuru-14","title":"Narvi Kuru 14","description":"\u003ch2 class=\"MsoNormal\"\u003e\u003cb\u003eNarvi Kuru 14\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe stylish and durable Narvi Kuru Sauna Stove creates an authentic sauna feeling and ensures pleasant sauna steam. Enjoy watching the live fire through the glazed door during your sauna session.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe steel housing of the sauna stove painted in black creates a simple, yet stylish atmosphere. Thanks to the wooden handles, the use of this sauna stove is comfortably easy.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAuthentic sauna feeling\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel housing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e13kW\u003c\/b\u003e - 283 to 494 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e16kW\u003c\/b\u003e - 353 to 706 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e13kW\u003c\/b\u003e - Minimum of 77 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e16kW\u003c\/b\u003e - Minimum of 88 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 1-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003e1-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" width=\"100%\" style=\"width: 100.04%; mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 0cm 0cm 0cm;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU 14\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-494 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.2\" (122 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e36.1\" (92 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e77 lbs (35 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16.5\" (42 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.7\" (47 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\"\/26.6\" (65\/68 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e108 lbs (49 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e185 lbs (84 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 18; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU 20\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 19; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e353-706 cu.ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.2\" (122 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e37.7\" (96 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e88 lbs (40 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.1\" (46 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.7\" (47 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\"\/26.6\" (65\/68 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 34; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e121 lbs (55 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 35; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e209 lbs (95 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 36; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd width=\"174\" style=\"width: 130.5pt; padding: 0cm 0cm 0cm 0cm;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"139\" style=\"width: 104.25pt; padding: 0cm 0cm 0cm 0cm;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"2\" style=\"width: 1.5pt; padding: 0cm 0cm 0cm 0cm;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"240\" style=\"width: 180.0pt; padding: 0cm 0cm 0cm 0cm;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" type=\"application\/pdf; length=145639\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip92503\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282580046129,"sku":"2146","price":1195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-kuru-14-sauna-heater-supply-708788.jpg?v=1745496594"},{"product_id":"narvi-kuru-20","title":"Narvi Kuru 20","description":"\u003ch2\u003eNarvi Kuru 20\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe stylish and durable Narvi Kuru Sauna Stove creates an authentic sauna feeling and ensures pleasant sauna steam. Enjoy watching the live fire through the glazed door during your sauna session.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe steel housing of the sauna stove painted in black creates a simple, yet stylish atmosphere. Thanks to the wooden handles, the use of this sauna stove is comfortably easy.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAuthentic sauna feeling\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel housing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e13kW\u003c\/b\u003e - 283 to 494 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e16kW\u003c\/b\u003e - 353 to 706 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e13kW\u003c\/b\u003e - Minimum of 77 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e16kW\u003c\/b\u003e - Minimum of 88 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 1-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003e1-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU 14\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-494 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.2\" (122 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e36.1\" (92 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e77 lbs (35 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16.5\" (42 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.7\" (47 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\"\/26.6\" (65\/68 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e108 lbs (49 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17; mso-row-margin-right: 202.65pt;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e185 lbs (84 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"mso-cell-special: placeholder; border: none; padding: 0cm 0cm 0cm 0cm;\" width=\"270\" colspan=\"2\"\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 18; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU 20\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 19; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e353-706 cu.ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.2\" (122 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e37.7\" (96 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e88 lbs (40 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.1\" (46 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.7\" (47 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\"\/26.6\" (65\/68 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 34; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e121 lbs (55 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 35; mso-yfti-lastrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"54%\" colspan=\"3\" style=\"width: 54.72%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"42%\" style=\"width: 42.08%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e209 lbs (95 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c!-- [if !supportMisalignedColumns]--\u003e\n\u003ctr height=\"0\"\u003e\n\u003ctd width=\"168\" style=\"border: none;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"135\" style=\"border: none;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"2\" style=\"border: none;\"\u003e\u003c\/td\u003e\n\u003ctd width=\"250\" style=\"border: none;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c!--[endif]--\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Kuru%20Sauna%20Stove%20IOM.pdf\" type=\"application\/pdf; length=1098963\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip193910\" target=\"_blank\"\u003eNarvi Kuru Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" type=\"application\/pdf; length=145639\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip483701\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282580209969,"sku":"2147","price":1395.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-kuru-20-sauna-heater-supply-223080.jpg?v=1745496594"},{"product_id":"narvi-kaamos-20","title":"Narvi Kaamos 20","description":"\u003ch2\u003eNarvi Kaamos 20\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Kaamos 20 Sauna Stove is built for durability with elegance in mind. Its large stone capacity allows for an even and pleasant sauna bath. The corrosion-resistant steel plate and thick firebox roof makes it a reliable, long-lasting sauna stove.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe cast-iron mouthpiece of the sauna stove makes it easy to follow the flame. Its mouthpiece is sturdy and does not bend when in use, and has a comfortable wooden handle. The large grate and fire air control through the back protection plate of the firebox ensures an efficient and clean combustion.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eElegant and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLarge grate for clean combustion\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eCorrosion-resistant steel plate painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eFor sauna rooms from 353 to 706 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003e132 pound stone capacity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 18.9\"W (48 cm) x 19.7\"D (50 cm) x 29.9\"H (76 cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKAAMOS 20\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e353-706 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e47.3\" (120 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e42.5\" (108 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e132 lbs (60 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e18.9\" (48 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e19.7\" (50 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e29.9\" (76 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e143 lbs (65 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e275 lbs (125 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Kaamos%2020%20Sauna%20Stove%20IOM.pdf\" type=\"application\/pdf; length=1427118\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip785943\" target=\"_blank\"\u003eNarvi Kaamos 20 Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" type=\"application\/pdf; length=145639\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip924324\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282580341041,"sku":"157417","price":1595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-kaamos-20-sauna-heater-supply-287972.jpg?v=1745496594"},{"product_id":"narvi-nc-20-black","title":"Narvi NC Black","description":"\u003ch1 class=\"MuiTypography-root MuiTypography-h1 comp-typography comp-product-details__name css-m5p6uo\"\u003eNarvi NC Black\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi NC Sauna Stove is distinguished by its simple and timeless design. This sauna stove is suitable for both modern and traditional saunas. The large amount of stones and durable construction ensures an even and pleasant sauna bath.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe unique fire chamber of the sauna stove results in more efficient and cleaner combustion, making it environmentally friendly. The casing of the sauna stove is painted in black and made of corrosion-resistant steel for durability, paired with adjustable feet for effortless and proper installation. The chimney connection for this sauna stove can be implemented from the top or back, but a separate connection pipe will be needed for the top.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWood-burning\u003c\/li\u003e\n\u003cli\u003eSimple and timeless\u003c\/li\u003e\n\u003cli\u003eEfficient and clean burns\u003c\/li\u003e\n\u003cli\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli\u003eCorrosion-resistant steel plate painted in black\u003c\/li\u003e\n\u003cli\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli\u003eSauna room sizes:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 16\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e-\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e283 to 565\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003ecu. ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 20\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e-\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e353 to 706\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003ecu. ft.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 24\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e-\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e353 to 848\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003ecu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStone requirements:\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 16\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e- Minimum of 110 lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 20\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e- Minimum of 132 lbs of stones\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNC 24\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e- Minimum of 176 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSauna Stove\u003c\/li\u003e\n\u003cli\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eTechnical\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20NC%20Sauna%20Stove%20IOM.pdf\"\u003eNarvi NC Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv class=\"comp-tab-container MuiBox-root css-1xdhyk6\"\u003e\n\u003cdiv class=\"comp-tab-panel MuiBox-root css-1cmi1w1\" role=\"tabpanel\" id=\"vertical-tabpanel-5\" aria-labelledby=\"vertical-tab-5\"\u003e\n\u003cdiv class=\"MuiBox-root css-0\"\u003e\n\u003cdiv class=\"MuiPaper-root MuiPaper-elevation MuiPaper-rounded MuiPaper-elevation0 MuiAccordion-root MuiAccordion-rounded Mui-expanded MuiAccordion-gutters comp-accordion css-19e0idm\"\u003e\n\u003cdiv class=\"MuiCollapse-root MuiCollapse-vertical MuiCollapse-entered css-1x87lo6\"\u003e\n\u003cdiv class=\"MuiCollapse-wrapper MuiCollapse-vertical css-15830to\"\u003e\n\u003cdiv class=\"MuiCollapse-wrapperInner MuiCollapse-vertical css-9vd5ud\"\u003e\n\u003cdiv role=\"region\" class=\"MuiAccordion-region\"\u003e\n\u003cdiv class=\"MuiAccordionDetails-root comp-accordion-details css-k5y6e8\"\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit comp-document MuiBox-root css-89252k\"\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-1wrjg9b\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root 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MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e48.4\" (123 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e31.5\" (80 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e110 lbs (50 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e19.7\" (50 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e22.8\" (58 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e30.7\" (78 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e159 lbs (72 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e269 lbs (122 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eNC 20 BLACK\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e353-706 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e48.4\" (123 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e33.1\" (84 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e132 lbs (60 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e21.3\" (54 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e22.8\" (58 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e31.5\" (80 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e168 lbs (76 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e300 lbs (136 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"comp-box comp-box--text-mode--inherit MuiBox-root css-j76er8\"\u003e\n\u003cdiv class=\"MuiTableContainer-root comp-table-container comp-table-container--striped-bordered css-133gtqq\"\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eNC 24 BLACK\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e353-848 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e17kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e79.7\" (202 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e48.4\" (123 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e34.6\" (88 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e176 lbs (80 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e22.8\" (58 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e22.8\" (58 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e32.3\" (82 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e181 lbs (82 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e357 lbs (162 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"16kW (NC 16)","offer_id":51686997262641,"sku":"102312","price":1695.0,"currency_code":"USD","in_stock":true},{"title":"16kW (NC 20)","offer_id":51686997295409,"sku":"102313","price":1895.0,"currency_code":"USD","in_stock":true},{"title":"17kW (NC 24)","offer_id":51686997328177,"sku":"102315","price":2095.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-nc-20-black-sauna-heater-supply-510341.jpg?v=1745496594"},{"product_id":"narvi-luosto","title":"Narvi Luosto","description":"\u003ch2\u003eNarvi Luosto\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Luosto Sauna Stove provides excellent durability and efficient heat distribution for your sauna. Known for its sleek design, this sauna stove features a large stone compartment and heats quickly with a small amount of wood.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThanks to the round shape of the sauna stove, it makes it a perfect fit for any sauna. The casing of the sauna stove is painted in black and made of enameled steel that is designed to be long-lasting. The glass door with a cast-iron frame creates ambiance and makes it easy to maintain an even fire, along with adjustable feet and a sturdy wooden handle. The flue attachment for this sauna stove can be made from the top or back, but you can only attach the flue to the back when it comes supplied with a cauldron.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSleek and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eEffective with a short heating time\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eEnameled steel painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eFor sauna rooms from 283 to 706 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003e77 pound stone capacity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 19.7\"Diameter (50 cm) x 29.5\"H (75 cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eLUOSTO\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-706 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e80\" (203 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e53.2\" (135 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e43.3\" (110 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e77 lbs (35 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e19.7\" (50 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e29.5\" (75 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e104 lbs (47 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e181 lbs (82 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Luosto%20and%20Inari%20Sauna%20Stove%20IOM.pdf\" type=\"application\/pdf; length=1188911\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip411147\" target=\"_blank\"\u003eNarvi Luosto and Inari Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" type=\"application\/pdf; length=145639\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip285142\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 id=\"main-title\" class=\"main-title mt-0\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282581127473,"sku":"2142","price":1895.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-luosto-sauna-heater-supply-470706.jpg?v=1745496593"},{"product_id":"narvi-luosto-vs","title":"Narvi Luosto VS","description":"\u003ch2\u003eNarvi Luosto VS\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Luosto VS Wood-Fired Sauna Stove provides durability and efficient heat distribution. This sauna stove comes equipped with an integrated hot water tank and faucet.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Luosto VS Sauna Stove provides excellent durability and efficient heat distribution for your sauna. Known for its sleek design, this sauna stove features a large stone compartment and heats quickly with a small amount of wood. The Luosto VS comes equipped with a stainless steel watertank and faucet, making it an ideal option for ensuring you always have access to hot water.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThanks to the round shape of the sauna stove, it makes it a perfect fit for any sauna. The casing of the sauna stove is painted in black and made of enameled steel that is designed to be long-lasting. The glass door with a cast-iron frame creates ambiance and makes it easy to maintain an even fire, along with adjustable feet and a sturdy wooden handle. The flue attachment for this sauna stove can be made from the top or back, but you can only attach the flue to the top when it comes supplied with a cauldron.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eWood-burning\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eSleek and durable\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eWatertank holds 30-liters of hot water\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eSteel casing painted in black\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eFor sauna rooms from 283 to 706 cu. ft.\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e77 pound stone capacity\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eDimensions: 23.6\"Diameter (60 cm) x 29.5\"H (75 cm)\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eSauna Stove with Watertank\u003c\/li\u003e\n\u003cli style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" cellpadding=\"0\" cellspacing=\"3\" border=\"0\" class=\"MsoNormalTable\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eLUOSTO VS\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-706 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e80\" (203 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e57.1\" (145 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e47.2\" (120 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e77 lbs (35 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e23.6\" (60 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e29.5\" (75 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e119 lbs (54 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e196 lbs (89 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWater Tank Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30-Liter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip906901\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=1188911\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Luosto%20and%20Inari%20Sauna%20Stove%20IOM.pdf\" target=\"_blank\"\u003eNarvi Luosto and Inari Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip137118\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=145639\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 id=\"main-title\" class=\"main-title mt-0\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282581324081,"sku":"2145 \/ 163442","price":2495.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-luosto-vs-sauna-heater-supply-716118.jpg?v=1745496593"},{"product_id":"narvi-inari","title":"Narvi Inari","description":"\u003ch2\u003eNarvi Inari\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Inari and Inari Plus Sauna Stoves ensure enjoyable steam for frequent sauna users by using a large amount of stones.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Inari Sauna Stove is an original-looking sauna stove with a sturdy structure and grid, ensuring enjoyable steam for frequent sauna users. Stones visible behind the grid make this sauna stove very attractive. Choose from the Inari or the Inari Plus for a greater stone capacity.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe environmentally friendly sauna stove heats up with a relatively small amount of wood. It features a glass door with a cast-iron frame, paired with adjustable legs and a comfortable wooden handle. The flue attachment for this sauna stove can be made from the top or back, but you can only attach the flue to the back after making a hole in the stones basket. A hole can be made using an iron saw to cut through the three steel wires in the stones basket.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eOriginal and unique\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003ePlus version provides greater stone capacity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel casing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari\u003c\/b\u003e - 283 to 636 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari Plus \u003c\/b\u003e- 283 to 636 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari\u003c\/b\u003e - Minimum of 132 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari Plus\u003c\/b\u003e - Minimum of 198 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINARI\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-636 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e81\" (205 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e55.2\" (140 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e132 lbs (60 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\" (55 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30.3\" (77 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e119 lbs (54 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e251 lbs (114 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 17;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINARI PLUS\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 18;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-636 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 19;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e81\" (205 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e55.2\" (140 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e198 lbs (90 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\" (55 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30.3\" (77 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e135 lbs (61 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e333 lbs (151 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003e \u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eTechnical\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Luosto%20and%20Inari%20Sauna%20Stove%20IOM.pdf\" target=\"_blank\"\u003eNarvi Luosto and Inari Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282582733105,"sku":"2143","price":1945.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-inari-sauna-heater-supply-262188.jpg?v=1745496596"},{"product_id":"narvi-inari-plus","title":"Narvi Inari Plus","description":"\u003ch2\u003eNarvi Inari Plus\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Inari Sauna Stove is an original-looking sauna stove with a sturdy structure and grid, ensuring enjoyable steam for frequent sauna users. Stones visible behind the grid make this sauna stove very attractive. Choose from the Inari or the Inari Plus for a greater stone capacity.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe environmentally friendly sauna stove heats up with a relatively small amount of wood. It features a glass door with a cast-iron frame, paired with adjustable legs and a comfortable wooden handle. The flue attachment for this sauna stove can be made from the top or back, but you can only attach the flue to the back after making a hole in the stones basket. A hole can be made using an iron saw to cut through the three steel wires in the stones basket.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eOriginal and unique\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003ePlus version provides greater stone capacity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable feet for easy installation\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel casing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari\u003c\/b\u003e - 283 to 636 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari Plus \u003c\/b\u003e- 283 to 636 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari\u003c\/b\u003e - Minimum of 132 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003eInari Plus\u003c\/b\u003e - Minimum of 198 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINARI\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-636 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e81\" (205 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e55.2\" (140 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e132 lbs (60 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\" (55 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30.3\" (77 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e119 lbs (54 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e251 lbs (114 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 17;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINARI PLUS\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 18;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e283-636 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 19;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e16kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e81\" (205 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e55.2\" (140 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e198 lbs (90 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\" (55 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30.3\" (77 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e135 lbs (61 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e333 lbs (151 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003e \u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eTechnical\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Luosto%20and%20Inari%20Sauna%20Stove%20IOM.pdf\" target=\"_blank\"\u003eNarvi Luosto and Inari Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282584207665,"sku":"2152","price":2395.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-inari-plus-sauna-heater-supply-479647.jpg?v=1745496595"},{"product_id":"narvi-30","title":"Narvi 30","description":"\u003ch2\u003eNarvi 30\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Sauna Stove is known for its quality, capable of producing great steam for larger saunas where bigger groups can relax. Experience the warmth of the fire as it radiates through the glass door during your sauna session.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe sturdy outer casing of the sauna stove is painted in black for a bold appearance. This stove is robust and designed for longevity, ensuring that it will endure for many years while creating an authentic ambiance in the sauna.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eWood-burning\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eRobust and durable\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eGreat steam for larger saunas\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteel casing painted in black\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eComfortable wooden handle\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSauna room sizes:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e24kW\u003c\/b\u003e - 706 to 1236 cu. ft.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e50kW\u003c\/b\u003e - 1589 to 2472 cu. ft.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStone requirements:\u003c\/li\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"circle\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e24kW\u003c\/b\u003e - Minimum of 143 lbs of stones\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level2 lfo1; tab-stops: list 72.0pt;\"\u003e\n\u003cb\u003e50kW\u003c\/b\u003e - Minimum of 220 lbs of stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eLimited 2-year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSauna Stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003e2-Year Limited Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eNARVI 30\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e706-1236 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e24kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 6;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 7;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 8;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e87\" (220 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 9;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e59.9\" (152 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 10;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e48.7\" (124 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 11;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e143 lbs (65 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 12;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 13;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.06\" (53 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 14;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e26.4\" (67 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 15;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e37.4\" (95 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 16;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e331 lbs (150 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 17;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e474 lbs (215 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 18;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eNARVI 50\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 19;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRoom Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e1589-2472 cu. ft.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 20;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e50kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 21;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePrimary Fuel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 22;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaximum Firewood Length\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e13\" (33 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 23;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDiameter of Firewood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2\" (5 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 24;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Connection Location\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eTop or Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 25;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Listing\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCE\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 26;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMinimum Ceiling Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e87\" (220 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 27;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Front to Back\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e92.6\" (235 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 28;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eSafety Distance Left to Right\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e65.8\" (167 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 29;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Capacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e220 lbs (100 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 30;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStone Size\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4\" to 6\" (10-15 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 31;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Width\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e26.4\" (67 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 32;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Depth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e33.5\" (85 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 33;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Height\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e43.3\" (110 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 34;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStove Weight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e606 lbs (275 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 35; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eShipping Weight with Stones\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e826 lbs (375 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003e \u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eTechnical\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-01\/Narvi%20Sauna%20Stove%20IOM.pdf\" target=\"_blank\"\u003eNarvi Sauna Stove IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;\"\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2025-04\/Limited%20Warranty%20-%20Narvi%20Oy.pdf\" target=\"_blank\"\u003eLimited Warranty - Narvi Oy.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282584338737,"sku":"102033","price":6995.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-30-sauna-heater-supply-974337.jpg?v=1745496593"},{"product_id":"harvia-linear-22-green-flame","title":"Harvia Linear 22 Green Flame","description":"\u003ch1 class=\"MuiTypography-root MuiTypography-h1 comp-typography comp-product-details__name css-m5p6uo\"\u003eHarvia Linear 22 Green Flame\u003c\/h1\u003e\n\u003ch6 class=\"MuiTypography-root MuiTypography-subtitle1 comp-typography comp-product-details__subtitle css-1q568x9\"\u003eGreenFlame Series, 15.7 kW Wood Sauna Stove\u003c\/h6\u003e\n\u003cp\u003eThe ultra-efficient Harvia GreenFlame 22 is a timeless and elegant black wood-burning stove that features a large glass door to create a unique atmosphere that highlights the fire beautifully. The GreenFlame 22 stove is best suited for medium-sized saunas up to 636 cu. ft. It boasts 70% lower emission levels thanks to Harvia's eco-friendly Green Flame technology.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired sauna stones 88 lbs (2 boxes) sold separately.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHarvia GreenFlame 22 is a timeless and elegant black wood-burning stove that features a large glass door to create a unique atmosphere that highlights the fire beautifully.\u003c\/p\u003e\n\u003cp\u003eThe stove is perfect for medium-sized saunas and boasts lower emission levels thanks to the GreenFlame technology. GreenFlame ® ensures a controlled burn, reliable operation and a long life for your stove. The stones of the GreenFlame 22 stove heat the entire sauna quickly, offering enough heat even for the most demanding sauna bathers. Linear GreenFlame represents pioneering quality in sauna heater technology.\u003c\/p\u003e\n\u003cp\u003eThe heart of the heater is a fully updated GreenFlame ® fire chamber, which has been designed with clean combustion in mind. The new fire chamber reduces the particulate emissions generated by wood combustion by 20% and carbon monoxide emissions by 70%. The updated GreenFlame fire chamber is an element in Harvia’s determined development efforts towards cleaner combustion and emission reductions. As a long-term goal, Harvia has decided to cut the particulate emissions of wood-burning stoves by half.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDurable steel structure and replaceable internals ensure a long service life \u003c\/li\u003e\n\u003cli\u003eWood-burning \u003c\/li\u003e\n\u003cli\u003e15.7kW\u003c\/li\u003e\n\u003cli\u003eFor sauna rooms from 318 to 636 cu. ft.\u003c\/li\u003e\n\u003cli\u003eRequires a minimum 88 lbs of stones (2 boxes-AC3020) \n\u003cul\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply).\u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eFloor-vertical installation\u003c\/li\u003e\n\u003cli\u003eLarge glass door and advanced combustion technology to ensure a clean burn and long service life\u003c\/li\u003e\n\u003cli\u003eThe matte black color and elegant design create a modern look in the sauna\u003c\/li\u003e\n\u003cli\u003eThe adjustable frame legs facilitate installation and ensure stability\u003c\/li\u003e\n\u003cli\u003eLinear protective walls \u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Finland \u003c\/li\u003e\n\u003cli\u003e20% lower particulate emissions and 70% lower carbon monoxide emissions\u003c\/li\u003e\n\u003cli\u003eDimensions: 17.72\" W (450mm) x 20.08\" D (510mm) x 30.31\" H (770mm)\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Harvia","offers":[{"title":"With Stones (Harvia AC3020)","offer_id":51976649441585,"sku":null,"price":1842.22,"currency_code":"USD","in_stock":true},{"title":"Without Stones","offer_id":51976649474353,"sku":"WKLI20GM","price":1534.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/MicrosoftTeams-image_9.jpg?v=1758838166"}],"url":"https:\/\/saunaheatersupply.com\/collections\/wood-burning-stoves.oembed?page=2","provider":"Sauna Heater Supply","version":"1.0","type":"link"}