{"title":"Sauna Essentials","description":"","products":[{"product_id":"harvia-xenio-cx30c-u1-sauna-control","title":"Harvia Xenio CX30C-U1-XW","description":"\u003ch2\u003e\u003cspan\u003eHarvia Xenio CX30C-U1-XW\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eHarvia Xenio CX30C-U1-XW is a sauna heater control unit with a touch control panel and Wi-Fi connectivity. Xenio provides a modern and subtly stylish user interface for controlling the heart of the sauna, the heater. The stylishly small yet clear touch control panel is easy to install where you want it: in the sauna, the shower room, the dressing room, or even the living room. The control panel \u003c\/span\u003e\u003cspan\u003ewith, its Wi-Fi feature, enables you to monitor and adjust your sauna settings remotely, ensuring it's always at the right temperature for you with just one look.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eFor up to 10.8 kw heaters\u003c\/li\u003e\n\u003cli\u003eWorks with Virta Combi Series sauna heaters\u003c\/li\u003e\n\u003cli\u003eHeater and Steamer can be controlled independently\u003c\/li\u003e\n\u003cli\u003eRegulates Temperature\u003c\/li\u003e\n\u003cli\u003eRegulates Humidity\u003c\/li\u003e\n\u003cli\u003eControls Timer delay setting\u003c\/li\u003e\n\u003cli\u003eControls Lighting \u003c\/li\u003e\n\u003cli\u003eControls Fans\u003c\/li\u003e\n\u003cli\u003eWi-fi connectivity for remote control and monitoring\u003c\/li\u003e\n\u003cli\u003eCan be wall-mounted or surface embedded\u003c\/li\u003e\n\u003cli\u003e3.4\"W x 1\"D x 4.4\"H\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDigital Control Panel\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ewith Wi-Fi connectivity\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003eHumidity Sensor\u003c\/li\u003e\n\u003cli\u003ePower Unit\u003c\/li\u003e\n\u003cli\u003eTemperature Sensor\u003c\/li\u003e\n\u003cli\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli\u003e1 year full warranty\u003c\/li\u003e\n\u003cli\u003e5 year service warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1409343-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eCX30C-U1-XW\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003ePower unit supply voltage\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e240V\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eMaximum output kilowatt\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e10.8 kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003ePhase\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eSingle\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eTemperature adjustment range\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e104-194 °F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003ePre-setting time adjustment range\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e0-12 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eWidth\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e3.4\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eDepth\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e1.0\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eHeight\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003e4.4\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eManuals\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-09\/Xenio-CX30C-U1-IOM.pdf\" type=\"application\/pdf; length=2861958\" title=\"\" data-toggle=\"tooltip\" data-placement=\"bottom\" data-original-title=\"Open file in new window\" aria-describedby=\"tooltip264374\" target=\"_blank\"\u003eXenio-CX30C-U1-IOM.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003eAll new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all heater parts such as thermostat, controls, contactors, etc.\u003c\/p\u003e\n\u003cp\u003eThis guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.\u003c\/p\u003e\n\u003cp\u003eThe guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product.\u003c\/p\u003e\n\u003cp\u003eThis guarantee is void if the heater is used improperly, pool, spa or well water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.\u003c\/p\u003e\n\u003cp\u003eThis guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign the warranty page in the installation manual.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if\u003cspan\u003e \u003c\/span\u003ewarranty information\u003cspan\u003e \u003c\/span\u003eis not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if heater is not of proper size and heat output for the space it is intended to heat. This includes but is not limited to area of room, volume of room, uninsulated walls or ceilings, tiled or stone surfaces, glass surfaces-including doors, walls, windows, and other surfaces-, or any other non-wood surface.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if the heater is used without the proper amount and proper size of Harvia Sauna Rocks. Non-Harvia Sauna Rocks may introduce contaminants to the heater which may cause damage which will not be covered under the Harvia warranty.\u003c\/p\u003e\n\u003cp\u003eThis Guarantee will be void if the heater is connected to a GFI breaker. All Harvia Electric Sauna Heaters must be connected to a standard 2-pole breaker. If the heater is connected to a GFI breaker, nuisance tripping may\u003cbr\u003eoccur causing unnecessary and unintended wear on internal components. If connected to a GFI breaker, warranty on all internal components, including those of a control unit (if applicable), will be voided.\u003c\/p\u003e\n\u003cp\u003eElements are consumable goods and are therefore only covered upon first usage of the heater\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if any essential oils are poured directly over the rocks or elements. Only Harvia essential oils, when properly diluted in water, can be used on the heater. Other essential oils will not properly evaporate and will leave a residue on rocks and elements which will cause damage and may be dangerous in some cases.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"Harvia","offers":[{"title":"Default Title","offer_id":50049939210545,"sku":"CX30C-U1-XW","price":1183.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/harvia-xenio-cx30c-u1-xw-sauna-heater-supply-976599.jpg?v=1736417405"},{"product_id":"harvia-xenio-wifi-remote-control","title":"Harvia Xenio WiFi Remote Control","description":"\u003ch2\u003e\u003cspan data-mce-fragment=\"1\"\u003eSauna WiFi Remote Control Panel\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003eThe modern and stylish Harvia Xenio WiFi is a sauna control panel that you can connect to the Harvia Xenio control unit. The control panel can be connected to a wireless LAN, after which you can enjoy wireless functions with the MyHarvia mobile application. Harvia Xenio WiFi enables a variety of installation options and can also be easily installed afterward to replace the old control panel. We recommend that you place the control panel near the sauna door as a surface installation or embedded into the wall. The control panel enables easy and clear sauna control. You can start and adjust the sauna temperature with the control panel buttons. The illuminated buttons on the display make it easy to use even in low lighting conditions. Follow your sauna’s status with the MyHarvia mobile application or on the control panel’s digital display. The door sensor of the sauna’s remote starting status can be activated straight from the control panel.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThis can be used as a replacement panel to provide WIFI on an already existing (compatible) control system or for new installations. This WIFI panel does not operate without a (compatible) Xenio Control System.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eWhat if you already have Harvia system with Xenio panel running and you want to update to wifi capabilities for more luxurious sauna experience? \u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eThe CX45 Power Unit is the silver box, and it will stay where it is. You're only swapping out the Xenio small black display panel. You will remove it from the plastic holder and the control cable is similar to a phone plug.\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0732\/8625\/4870\/files\/image001_7_480x480.png?v=1700226429\"\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eReplacement panel offering WIFI upgrade for Xenio control systems (Xenio control system sold separately)\u003c\/li\u003e\n\u003cli\u003eEasy installation\u003c\/li\u003e\n\u003cli\u003eAccess to MyHarvia application \u003c\/li\u003e\n\u003cli\u003eWall installations\u003c\/li\u003e\n\u003cli\u003eDimensions: 3.34\"W (84mm) x 0.9\"D (22mm) x 4.3\"H (109mm)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eMyHarvia Application\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eControl lighting\u003c\/li\u003e\n\u003cli\u003eControl of fan\u003c\/li\u003e\n\u003cli\u003eOn-time feature\u003c\/li\u003e\n\u003cli\u003eTimed start feature\u003c\/li\u003e\n\u003cli\u003eWeek Clock\u003c\/li\u003e\n\u003cli\u003eSafety device option\u003c\/li\u003e\n\u003cli\u003eTime zone selection\u003c\/li\u003e\n\u003cli\u003eDaylight saving selection\u003c\/li\u003e\n\u003cli\u003eTemperature adjustment\u003c\/li\u003e\n\u003cli\u003eHumidity adjustment\u003c\/li\u003e\n\u003cli\u003eApplication not available in all countries\u003c\/li\u003e\n\u003cli\u003eCan be connected to unlimited amount of devices\u003c\/li\u003e\n\u003cli\u003eAccess to control panel updates for the latest features and improved functions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eManuals\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_Harvia-CX004WIFI-IOM.pdf?v=1671109233\" target=\"_blank\"\u003eInstallation and Operation Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/architecturemates.com_Harvia-CX004WIFI-DATASHEET.pdf?v=1671109263\" target=\"_blank\"\u003eData Sheet\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0672\/9868\/9328\/files\/Harvia_Xenio_Wifi_Compatibility.png?v=1671110437\" target=\"_blank\"\u003eControl Compatibility Specs\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eWarranty\u003c\/h3\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAll new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all heater parts such as thermostat, controls, contactors, etc.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThe guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis guarantee is void if the heater is used improperly, pool, spa or well water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign the warranty page in the installation manual.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis guarantee will be void if\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003ewarranty information\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eis not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis guarantee will be void if heater is not of proper size and heat output for the space it is intended to heat. This includes but is not limited to area of room, volume of room, uninsulated walls or ceilings, tiled or stone surfaces, glass surfaces-including doors, walls, windows, and other surfaces-, or any other non-wood surface.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis guarantee will be void if the heater is used without the proper amount and proper size of Harvia Sauna Rocks. Non-Harvia Sauna Rocks may introduce contaminants to the heater which may cause damage which will not be covered under the Harvia warranty.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis Guarantee will be void if the heater is connected to a GFI breaker. All Harvia Electric Sauna Heaters must be connected to a standard 2-pole breaker. If the heater is connected to a GFI breaker, nuisance tripping may\u003cbr data-mce-fragment=\"1\"\u003eoccur causing unnecessary and unintended wear on internal components. If connected to a GFI breaker, warranty on all internal components, including those of a control unit (if applicable), will be voided.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eElements are consumable goods and are therefore only covered upon first usage of the heater\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis guarantee will be void if any essential oils are poured directly over the rocks or elements. Only Harvia essential oils, when properly diluted in water, can be used on the heater. Other essential oils will not properly evaporate and will leave a residue on rocks and elements which will cause damage and may be dangerous in some cases.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"Harvia","offers":[{"title":"Default Title","offer_id":50049940652337,"sku":"CX004WIFI","price":530.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/harvia-xenio-wifi-remote-control-sauna-heater-supply-1-sauna-heater-retailer-in-the-usa-cx004wifi-786244.jpg?v=1727661379"},{"product_id":"cozy-heat-chimney-cover-grid-h500","title":"Cozy Heat Chimney Cover Grid H500","description":"\u003ch2\u003eCozy Heat Chimney Cover Grid H500\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eElevate your chimney's protection and aesthetic appeal with the Cozy Heat Chimney Cover Grid H500 in Black Stainless Steel. Meticulously designed for durability and style, this chimney cover, grid design, combines functionality with sleek sophistication.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCrafted from premium Black Stainless Steel, this chimney cover not only withstands the harshest weather conditions but also adds a touch of modern elegance to your sauna heater. The Black finish complements a wide range of architectural styles, seamlessly blending in with any decor scheme. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSafety is paramount, and the Cozy Heat chimney cover is engineered with multiple features to ensure maximum protection. Its sturdy construction effectively prevents debris, such as leaves and branches from entering your chimney, reducing the risk of blockages and potential fire hazards. Additionally, the grid design allows for optimal airflow, promoting efficient ventilation, and preventing the buildup of harmful gases. The sleek and low-profile design ensure a seamless integration with your chimney structure, enhancing its overall appearance without compromising functionality.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eInvest in the Cozy Heat Chimney Cover Grid H500 to safeguard your chimney and enjoy peace of mind knowing that your sauna heater is protected by top-quality craftsmanship and innovative design!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eFor use with Cozy Heat Stoves\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBlack Stainless Steel material\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnique and Sleek design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGrid design allows for optimal airflow\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePrevents debris such as leaves and branches from entering your chimney\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReduces the risk of blockages and potential fire hazards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePromotes efficient ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePrevents the buildup of harmful gases\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eProduct dimensions - 13\"W x 19.69\"H\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1369637-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eH500\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eConstruction material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eSteel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eDimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e13\"W x 19.69\"H (330 mm x 500 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e20 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShipping weight\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e25 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan\u003eChimney Cover Grid\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780886321,"sku":"H500","price":549.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-chimney-cover-grid-h500-sauna-heater-supply-781888.jpg?v=1741389221"},{"product_id":"cozy-heat-chimney-cover-grid-h680","title":"Cozy Heat Chimney Cover Grid H680","description":"\u003ch2\u003eCozy Heat Chimney Cover Grid H680\u003c\/h2\u003e\n\u003cp\u003eElevate your chimney's protection and aesthetic appeal with the Cozy Heat Chimney Cover Grid H680 in Black Stainless Steel. Meticulously designed for durability and style, this chimney cover, grid design, combines functionality with sleek sophistication.\u003c\/p\u003e\n\u003cp\u003eCrafted from premium Black Stainless Steel, this chimney cover not only withstands the harshest weather conditions but also adds a touch of modern elegance to your sauna heater. The Black finish complements a wide range of architectural styles, seamlessly blending in with any decor scheme. \u003c\/p\u003e\n\u003cp\u003eSafety is paramount, and the Cozy Heat chimney cover is engineered with multiple features to ensure maximum protection. Its sturdy construction effectively prevents debris, such as leaves and branches from entering your chimney, reducing the risk of blockages and potential fire hazards. Additionally, the grid design allows for optimal airflow, promoting efficient ventilation, and preventing the buildup of harmful gases. The sleek and low-profile design ensure a seamless integration with your chimney structure, enhancing its overall appearance without compromising functionality.\u003c\/p\u003e\n\u003cp\u003eInvest in the Cozy Heat Chimney Cover Grid H680 to safeguard your chimney and enjoy peace of mind knowing that your sauna heater is protected by top-quality craftsmanship and innovative design!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with Cozy Heat Stoves\u003c\/li\u003e\n\u003cli\u003eBlack Stainless Steel material\u003c\/li\u003e\n\u003cli\u003eUnique and Sleek design\u003c\/li\u003e\n\u003cli\u003eGrid design allows for optimal airflow\u003c\/li\u003e\n\u003cli\u003ePrevents debris such as leaves and branches from entering your chimney\u003c\/li\u003e\n\u003cli\u003eReduces the risk of blockages and potential fire hazards\u003c\/li\u003e\n\u003cli\u003ePromotes efficient ventilation\u003c\/li\u003e\n\u003cli\u003ePrevents the buildup of harmful gases\u003c\/li\u003e\n\u003cli\u003eProduct dimensions - 13.18\"W x 26.77\"H\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDesigned, engineered, and made in Estonia\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1369650-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eH680\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eConstruction material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eSteel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eDimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e13.18\"W x 26.77\"H (335 mm x 680 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e20 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShipping weight\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e25 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eChimney Cover Grid\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780951857,"sku":"H680","price":594.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-chimney-cover-grid-h680-sauna-heater-supply-408273.jpg?v=1741389219"},{"product_id":"cozy-heat-chimney-cover-sw-h500","title":"Cozy Heat Chimney Cover SW H500","description":"\u003ch2\u003eCozy Heat Chimney Cover SW H500\u003c\/h2\u003e\n\u003cp\u003eThe Cozy Heat Chimney Cover SW H700 in Black Stainless Steel, designed specifically to complement the Cozy 12 and 18 SW type sauna stoves. Elevating both safety and style, this meticulously crafted chimney cover is a must-have addition to your sauna setup.\u003c\/p\u003e\n\u003cp\u003eCrafted from premium Black Stainless Steel, the chimney cover not only boasts exceptional durability but also exudes modern sophistication. The sleek Black finish adds a touch of elegance to your sauna, enhancing its aesthetic appeal while providing reliable protection for your sauna stove.\u003c\/p\u003e\n\u003cp\u003eSafety is important when it comes to sauna enjoyment, and the Cozy Heat chimney cover is engineered with multiple features to ensure maximum protection. Its sturdy stainless steel construction effectively prevents debris, such as leaves and twigs from entering your chimney, reducing the risk of blockages and potential fire hazards.\u003c\/p\u003e\n\u003cp\u003eDesigned specifically for compatibility with the Cozy 12 and 18 SW type sauna stoves, the chimney cover ensures a perfect fit and seamless integration. The adjustable mounting brackets make installation a breeze, allowing you to securely attach the cover to your sauna chimney with ease. This chimney cover provides peace of mind, allowing you to fully enjoy the sauna experience without worrying about chimney maintenance or safety concerns.\u003c\/p\u003e\n\u003cp\u003eInvest in quality, durability, and style with the Cozy Heat Chimney Cover SW H700, the perfect complement to your Cozy sauna stove!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with the Cozy Heat SW type Stoves\u003c\/li\u003e\n\u003cli\u003eBlack Stainless Steel material\u003c\/li\u003e\n\u003cli\u003eModern and Sophisticated design\u003c\/li\u003e\n\u003cli\u003ePrevents debris such as leaves, branches from entering your chimney\u003c\/li\u003e\n\u003cli\u003eOptimal airflow reduces the risk of blockages and potential fire hazards\u003c\/li\u003e\n\u003cli\u003ePromotes efficient ventilation\u003c\/li\u003e\n\u003cli\u003ePrevents the buildup of harmful gases\u003c\/li\u003e\n\u003cli\u003eProduct dimensions - 13.6\"W x 27.6\"H\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1416673-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eSW H700\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eConstruction material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eSteel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eDimensions\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e13.6\"W x 27.6\"H (345mm x 710mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eProduct Weight\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e20 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eShipping weight\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e25 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-2\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003cul\u003e\n\u003cli\u003eChimney Cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cfooter class=\"footer\" role=\"contentinfo\"\u003e\n\u003cdiv class=\"fluid-container\"\u003e\n\u003cdiv class=\"region region-footer\"\u003e\u003cnav role=\"navigation\" aria-labelledby=\"block-footerbathingbrands-menu\" id=\"block-footerbathingbrands\"\u003e\u003c\/nav\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128780984625,"sku":"SW H500","price":715.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-chimney-cover-sw-h500-sauna-heater-supply-607868.jpg?v=1741389218"},{"product_id":"cozy-heat-chimney-cover-sw-h700","title":"Cozy Heat Chimney Cover SW H700","description":"\u003ch2\u003eCozy Heat Chimney Cover SW H700\u003c\/h2\u003e\n\u003cp\u003eThe Cozy Heat Chimney Cover OG H700 in Black Stainless Steel, meticulously designed to perfectly complement the Cozy 12 and 18 OG type sauna stoves. Crafted with a fusion of safety features and aesthetic appeal, this chimney cover is the ideal solution for enhancing both the functionality and visual allure of your sauna.\u003c\/p\u003e\n\u003cp\u003eConstructed from premium Black Stainless Steel, the chimney cover not only ensures exceptional durability but also adds a touch of contemporary elegance to your sauna environment. The sleek Black finish seamlessly integrates with the modern design of the Cozy sauna stoves, elevating the overall aesthetic while providing reliable protection for your sauna stove.\u003c\/p\u003e\n\u003cp\u003eSafety is a top priority, and the chimney cover is engineered with multiple features to ensure maximum protection. Its robust Stainless Steel construction effectively prevents debris, such as leaves and twigs from entering your sauna chimney, minimizing the risk of blockages and potential fire hazards.\u003c\/p\u003e\n\u003cp\u003eTailored specifically for compatibility with Cozy 12 and 18 OG type sauna stoves, the chimney cover guarantees a perfect fit and seamless integration. \u003c\/p\u003e\n\u003cp\u003eEnhance the safety and aesthetics of your sauna with the chimney cover in Black Stainless Steel. Whether you're enjoying a solo sauna session or sharing your sauna space with fellow sauna bathers, this chimney cover provides peace of mind, allowing you to fully immerse yourself in the relaxation of your sauna experience.\u003c\/p\u003e\n\u003cp\u003eInvest in quality, durability, and style with the Cozy Heat Chimney Cover OG H700, the ultimate accessory for your Cozy sauna stove.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with Cozy Heat 12 and 18 OG Sauna Stoves\u003c\/li\u003e\n\u003cli\u003eBlack Stainless Steel material\u003c\/li\u003e\n\u003cli\u003eUnique and Sleek design\u003c\/li\u003e\n\u003cli\u003ePrevents debris such as leaves and branches from entering your chimney\u003c\/li\u003e\n\u003cli\u003eOptimal airflow reduces the risk of blockages and potential fire hazards\u003c\/li\u003e\n\u003cli\u003ePromotes efficient ventilation\u003c\/li\u003e\n\u003cli\u003ePrevents the buildup of harmful gases\u003c\/li\u003e\n\u003cli\u003eProduct dimensions - 15.19\"W x 27.95\"H\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1369703-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eOG H700\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eConstruction material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eSteel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eDimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e15.19\"W x 27.95\"H (386 mm x 710 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e20 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShipping weight\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e25 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-2\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003cul\u003e\n\u003cli\u003eChimney Cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cfooter class=\"footer\" role=\"contentinfo\"\u003e\n\u003cdiv class=\"fluid-container\"\u003e\n\u003cdiv class=\"region region-footer\"\u003e\u003cnav role=\"navigation\" aria-labelledby=\"block-footerbathingbrands-menu\" id=\"block-footerbathingbrands\"\u003e\u003c\/nav\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128781050161,"sku":"SW H700","price":787.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-chimney-cover-sw-h700-sauna-heater-supply-886020.jpg?v=1741389215"},{"product_id":"cozy-heat-chimney-cover-og-h500","title":"Cozy Heat Chimney Cover OG H500","description":"\u003ch2\u003eCozy Heat Chimney Cover OG H500\u003c\/h2\u003e\n\u003cp\u003eThe Cozy Heat Chimney Cover OG H700 in Black Stainless Steel, meticulously designed to perfectly complement the Cozy 12 and 18 OG type sauna stoves. Crafted with a fusion of safety features and aesthetic appeal, this chimney cover is the ideal solution for enhancing both the functionality and visual allure of your sauna.\u003c\/p\u003e\n\u003cp\u003eConstructed from premium Black Stainless Steel, the chimney cover not only ensures exceptional durability but also adds a touch of contemporary elegance to your sauna environment. The sleek Black finish seamlessly integrates with the modern design of the Cozy sauna stoves, elevating the overall aesthetic while providing reliable protection for your sauna stove.\u003c\/p\u003e\n\u003cp\u003eSafety is a top priority, and the chimney cover is engineered with multiple features to ensure maximum protection. Its robust Stainless Steel construction effectively prevents debris, such as leaves and twigs from entering your sauna chimney, minimizing the risk of blockages and potential fire hazards.\u003c\/p\u003e\n\u003cp\u003eTailored specifically for compatibility with Cozy 12 and 18 OG type sauna stoves, the chimney cover guarantees a perfect fit and seamless integration. \u003c\/p\u003e\n\u003cp\u003eEnhance the safety and aesthetics of your sauna with the chimney cover in Black Stainless Steel. Whether you're enjoying a solo sauna session or sharing your sauna space with fellow sauna bathers, this chimney cover provides peace of mind, allowing you to fully immerse yourself in the relaxation of your sauna experience.\u003c\/p\u003e\n\u003cp\u003eInvest in quality, durability, and style with the Cozy Heat Chimney Cover OG H700, the ultimate accessory for your Cozy sauna stove.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with Cozy Heat 12 and 18 OG Sauna Stoves\u003c\/li\u003e\n\u003cli\u003eBlack Stainless Steel material\u003c\/li\u003e\n\u003cli\u003eUnique and Sleek design\u003c\/li\u003e\n\u003cli\u003ePrevents debris such as leaves and branches from entering your chimney\u003c\/li\u003e\n\u003cli\u003eOptimal airflow reduces the risk of blockages and potential fire hazards\u003c\/li\u003e\n\u003cli\u003ePromotes efficient ventilation\u003c\/li\u003e\n\u003cli\u003ePrevents the buildup of harmful gases\u003c\/li\u003e\n\u003cli\u003eProduct dimensions - 15.19\"W x 27.95\"H\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1369703-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eOG H700\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eConstruction material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eSteel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eDimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e15.19\"W x 27.95\"H (386 mm x 710 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e20 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShipping weight\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e25 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eChimney Cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-fragment=\"1\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128781082929,"sku":"OG H500","price":715.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-chimney-cover-og-h500-sauna-heater-supply-402456.jpg?v=1741389215"},{"product_id":"cozy-heat-chimney-cover-og-h700","title":"Cozy Heat Chimney Cover OG H700","description":"\u003ch2\u003eCozy Heat Chimney Cover OG H700\u003c\/h2\u003e\n\u003cp\u003eThe Cozy Heat Chimney Cover OG H700 in Black Stainless Steel, meticulously designed to perfectly complement the Cozy 12 and 18 OG type sauna stoves. Crafted with a fusion of safety features and aesthetic appeal, this chimney cover is the ideal solution for enhancing both the functionality and visual allure of your sauna.\u003c\/p\u003e\n\u003cp\u003eConstructed from premium Black Stainless Steel, the chimney cover not only ensures exceptional durability but also adds a touch of contemporary elegance to your sauna environment. The sleek Black finish seamlessly integrates with the modern design of the Cozy sauna stoves, elevating the overall aesthetic while providing reliable protection for your sauna stove.\u003c\/p\u003e\n\u003cp\u003eSafety is a top priority, and the chimney cover is engineered with multiple features to ensure maximum protection. Its robust Stainless Steel construction effectively prevents debris, such as leaves and twigs from entering your sauna chimney, minimizing the risk of blockages and potential fire hazards.\u003c\/p\u003e\n\u003cp\u003eTailored specifically for compatibility with Cozy 12 and 18 OG type sauna stoves, the chimney cover guarantees a perfect fit and seamless integration. \u003c\/p\u003e\n\u003cp\u003eEnhance the safety and aesthetics of your sauna with the chimney cover in Black Stainless Steel. Whether you're enjoying a solo sauna session or sharing your sauna space with fellow sauna bathers, this chimney cover provides peace of mind, allowing you to fully immerse yourself in the relaxation of your sauna experience.\u003c\/p\u003e\n\u003cp\u003eInvest in quality, durability, and style with the Cozy Heat Chimney Cover OG H700, the ultimate accessory for your Cozy sauna stove.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with Cozy Heat 12 and 18 OG Sauna Stoves\u003c\/li\u003e\n\u003cli\u003eBlack Stainless Steel material\u003c\/li\u003e\n\u003cli\u003eUnique and Sleek design\u003c\/li\u003e\n\u003cli\u003ePrevents debris such as leaves and branches from entering your chimney\u003c\/li\u003e\n\u003cli\u003eOptimal airflow reduces the risk of blockages and potential fire hazards\u003c\/li\u003e\n\u003cli\u003ePromotes efficient ventilation\u003c\/li\u003e\n\u003cli\u003ePrevents the buildup of harmful gases\u003c\/li\u003e\n\u003cli\u003eProduct dimensions - 15.19\"W x 27.95\"H\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-3\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--simple-table paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-table field--type-tablefield field--label-hidden field--item\"\u003e\n\u003cdiv id=\"tablefield-wrapper-paragraph-1369703-field_table-0\" class=\"tablefield-wrapper\"\u003e\n\u003cdiv class=\"table-responsive\"\u003e\n\u003ctable id=\"tablefield-paragraph-1369703-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eOG H700\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eConstruction material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eSteel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eDimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e15.19\"W x 27.95\"H (386 mm x 710 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e20 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShipping weight\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e25 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cfooter class=\"footer\" role=\"contentinfo\"\u003e\n\u003cdiv class=\"fluid-container\"\u003e\n\u003cdiv class=\"region region-footer\"\u003e\u003cnav role=\"navigation\" aria-labelledby=\"block-footerbathingbrands-menu\" id=\"block-footerbathingbrands\"\u003e\u003c\/nav\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-2\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003cul\u003e\n\u003cli\u003eChimney Cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cfooter class=\"footer\" role=\"contentinfo\"\u003e\n\u003cdiv class=\"fluid-container\"\u003e\n\u003cdiv class=\"region region-footer\"\u003e\u003cnav role=\"navigation\" aria-labelledby=\"block-footerbathingbrands-menu\" id=\"block-footerbathingbrands\"\u003e\u003c\/nav\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128781115697,"sku":"OG H700","price":787.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-chimney-cover-og-h700-sauna-heater-supply-649641.jpg?v=1741389211"},{"product_id":"cozy-heat-chimney-cover-quattro-h500","title":"Cozy Heat Chimney Cover Quattro H500","description":"\u003ch2\u003eCozy Heat Chimney Cover Quattro H500\u003c\/h2\u003e\n\u003cp\u003eThe Cozy Heat Chimney Cover Quattro H500 in Black Stainless Steel, designed specifically to complement the Cozy 12 and 18 Quattro type sauna stoves. Elevating both safety and style, this meticulously crafted chimney cover is a must-have addition to your sauna setup.\u003c\/p\u003e\n\u003cp\u003eCrafted from premium Black Stainless Steel, the chimney cover not only boasts exceptional durability but also exudes modern sophistication. The sleek Black finish adds a touch of elegance to your sauna, enhancing its aesthetic appeal while providing reliable protection for your sauna stoves chimney.\u003c\/p\u003e\n\u003cp\u003eSafety is important when it comes to sauna enjoyment, and the Cozy Heat Cover is engineered with multiple features to ensure maximum protection. Its sturdy stainless steel construction effectively prevents debris, such as leaves and twigs from entering your chimney, reducing the risk of blockages and potential fire hazards. Additionally, the cover's solid design offers protection against weather infiltration, keeping your sauna chimney dry and free from moisture-related damage.\u003c\/p\u003e\n\u003cp\u003eDesigned specifically for compatibility with the Cozy 12 and 18 Quattro type sauna stoves, the chimney cover ensures a perfect fit and seamless integration. This chimney cover provides peace of mind, allowing you to fully enjoy the sauna experience without worrying about chimney maintenance or safety concerns.\u003c\/p\u003e\n\u003cp\u003eInvest in quality, durability, and style with the Cozy Heat Chimney Cover Quattro H500, the perfect complement to your Cozy sauna stove!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with Cozy Heat Quattro type sauna stoves\u003c\/li\u003e\n\u003cli\u003eBlack Stainless Steel material\u003c\/li\u003e\n\u003cli\u003eUnique and Sleek design\u003c\/li\u003e\n\u003cli\u003ePrevents debris such as leaves and branches from entering your chimney\u003c\/li\u003e\n\u003cli\u003eOptimal airflow reduces the risk of blockages and potential fire hazards\u003c\/li\u003e\n\u003cli\u003ePromotes efficient ventilation\u003c\/li\u003e\n\u003cli\u003ePrevents the buildup of harmful gases\u003c\/li\u003e\n\u003cli\u003eProduct dimensions - 11\" x 19.68\"H\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1369677-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eQUATTRO H500\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eConstruction material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eSteel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eProduct dimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e11\"W x 19.68\"H\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e20 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShipping weight\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e25 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eChimney Cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" class=\"s1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" class=\"s1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" class=\"s1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" class=\"s1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain data-mce-fragment=\"1\" tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" data-mce-tabindex=\"-1\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"page-width\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"grid\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"rte\"\u003e\n\u003cdiv data-mce-fragment=\"1\" id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"element\"\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"op-text-block\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-mce-fragment=\"1\" data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" zoorix-widget=\"v-discount\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-mce-fragment=\"1\" data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg data-mce-fragment=\"1\" height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128781214001,"sku":"QUATTRO H500","price":715.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-chimney-cover-quattro-h500-sauna-heater-supply-152465.jpg?v=1741389211"},{"product_id":"cozy-heat-chimney-cover-quattri-h700","title":"Cozy Heat Chimney Cover Quattri H700","description":"\u003ch2\u003eCozy Heat Chimney Cover Quattri H700\u003c\/h2\u003e\n\u003cp\u003eThe Cozy Heat Chimney Cover Quattro H700 in Black Stainless Steel, designed specifically to complement the Cozy 12 and 18 Quattro type sauna stoves. Elevating both safety and style, this meticulously crafted chimney cover is a must-have addition to your sauna setup.\u003c\/p\u003e\n\u003cp\u003eCrafted from premium Black Stainless Steel, the chimney cover not only boasts exceptional durability but also exudes modern sophistication. The sleek Black finish adds a touch of elegance to your sauna, enhancing its aesthetic appeal while providing reliable protection for your sauna stoves chimney.\u003c\/p\u003e\n\u003cp\u003eSafety is important when it comes to sauna enjoyment, and the Cozy Heat Cover is engineered with multiple features to ensure maximum protection. Its sturdy stainless steel construction effectively prevents debris, such as leaves and twigs from entering your chimney, reducing the risk of blockages and potential fire hazards. Additionally, the cover's solid design offers protection against weather infiltration, keeping your sauna chimney dry and free from moisture-related damage.\u003c\/p\u003e\n\u003cp\u003eDesigned specifically for compatibility with the Cozy 12 and 18 Quattro type sauna stoves, the chimney cover ensures a perfect fit and seamless integration. This chimney cover provides peace of mind, allowing you to fully enjoy the sauna experience without worrying about chimney maintenance or safety concerns.\u003c\/p\u003e\n\u003cp\u003eInvest in quality, durability, and style with the Cozy Heat Chimney Cover Quattro H700 , the perfect complement to your Cozy sauna stove!\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with Cozy Heat Quattro type sauna stoves\u003c\/li\u003e\n\u003cli\u003eBlack Stainless Steel material\u003c\/li\u003e\n\u003cli\u003eUnique and Sleek design\u003c\/li\u003e\n\u003cli\u003ePrevents debris such as leaves and branches from entering your chimney\u003c\/li\u003e\n\u003cli\u003eOptimal airflow reduces the risk of blockages and potential fire hazards\u003c\/li\u003e\n\u003cli\u003ePromotes efficient ventilation\u003c\/li\u003e\n\u003cli\u003ePrevents the buildup of harmful gases\u003c\/li\u003e\n\u003cli\u003eProduct dimensions - 11\" x 27.55\"H\u003c\/li\u003e\n\u003cli\u003eDesigned, engineered, and made in Estonia\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1369716-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eQUATTRO H700\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eConstruction material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eSteel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eProduct dimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e11\"W x 27.55\"H\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eWeight\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e20 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShipping weight\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e25 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-2\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\n\u003cul\u003e\n\u003cli\u003eChimney Cover\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cfooter class=\"footer\" role=\"contentinfo\"\u003e\n\u003cdiv class=\"fluid-container\"\u003e\n\u003cdiv class=\"region region-footer\"\u003e\u003cnav role=\"navigation\" aria-labelledby=\"block-footerbathingbrands-menu\" id=\"block-footerbathingbrands\"\u003e\u003c\/nav\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong data-mce-fragment=\"1\"\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan data-mce-fragment=\"1\"\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cspan class=\"s1\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong data-mce-fragment=\"1\"\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\" data-mce-fragment=\"1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\" data-mce-tabindex=\"-1\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"page-width\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"rte\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"element\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"op-text-block\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan zoorix-widget=\"v-discount\" data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" data-mce-fragment=\"1\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128781246769,"sku":"QUATTRO H700","price":787.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-chimney-cover-quattri-h700-sauna-heater-supply-448031.jpg?v=1741389211"},{"product_id":"cozy-stone","title":"44 lb box Cozy Heat Traditional Sauna Stones","description":"\u003ch2\u003eCozy Heat Traditional Sauna Stones\u003c\/h2\u003e\n\u003cp\u003eGenuine\u003cstrong\u003e \u003c\/strong\u003eCozy traditional sauna stones are selected for their unique properties to ensure optimal performance and longevity. Cozy sauna stones retain and radiate pleasant and soft heat. Split-face sauna stones are an excellent choice for woodburning sauna stoves because they store lots of heat and the water evaporates more efficiently from the surfaces.\u003c\/p\u003e\n\u003cp\u003eThe shape and size of each stone is unique, so we recommend purchasing an additional box of sauna stones to allow you to select the best size of stones for fitting into the stone cage.\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOlivine diabase sauna stones\u003c\/li\u003e\n\u003cli\u003eSplit-face\u003c\/li\u003e\n\u003cli\u003eDurable with high-heat capacity\u003c\/li\u003e\n\u003cli\u003eStones range from 4\" to 6\" (10-15 cm)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable id=\"tablefield-paragraph-1376559-field_table-0\" class=\"tablefield table table-hover table-striped\" data-striping=\"1\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003e127835\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eStone Weight Per Box\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e44 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eStone Dimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e4\" to 6\" (10-15 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eConstruction Material\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003eOlivine Diabase\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShape\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003eSplit-Face\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e44 lb box of 4\" to 6\" (10-15 cm) sauna stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128781279537,"sku":"127835","price":58.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-traditional-sauna-stones-sauna-heater-supply-539569.jpg?v=1741389210"},{"product_id":"cozy-round","title":"44 lb box Cozy Heat Premium Rounded Sauna Stones","description":"\u003ch2\u003eCozy Heat Premium Rounded Sauna Stones\u003c\/h2\u003e\n\u003cp\u003eOlivine diabase is a tough rock that is able to withstand the high temperatures in a sauna without cracking or breaking easily. This is important because cracked stones can trap moisture and eventually crumble, reducing their effectiveness and potentially damaging the heater. Olivine diabase has a high density, which means it absorbs and stores heat well. This allows the stones to stay hot for a longer period, providing consistent heat throughout your sauna session.\u003c\/p\u003e\n\u003cp\u003eWhen water is poured on the hot stones, it creates soft, gentle steam. This is because the olivine diabase heats evenly and releases the heat gradually, avoiding the harsh flash of steam you might get with some other materials.\u003c\/p\u003e\n\u003cp\u003eOverall, olivine diabase offers a good balance of durability, heat retention, and steam production, making it a smart choice for sauna stones.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eOnly available with the purchase of a Cozy sauna heater or stove.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function \u003c\/strong\u003e\u003cem\u003e\u003cstrong\u003e(Additional freight charges will apply)\u003c\/strong\u003e\u003c\/em\u003e\u003cstrong\u003e. \u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eElegant rounded sauna heater stones made of olivine diabase\u003c\/li\u003e\n\u003cli\u003eSelected, clean and safe to use. Resemble nature's rounded stones from the great rapids\u003c\/li\u003e\n\u003cli\u003eRounded stones provide more softer steam\u003c\/li\u003e\n\u003cli\u003eNeeds to be piled loosely to guarantee good air circulation and longer heater life\u003c\/li\u003e\n\u003cli\u003eEspecially in heaters with smaller stone capacity, use same sized angular stones in the bottom layers as they give more heating surface area for the water\u003c\/li\u003e\n\u003cli\u003eColor and stone species: Gray olivine diabase\u003c\/li\u003e\n\u003cli\u003eStone size 10-15 cm and box weight 44 lbs (20 kg)\u003c\/li\u003e\n\u003cli\u003eDoes not contain harmful ingredients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1376536-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003e127836\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eStone Weight Per Box\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003e44 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eStone Dimensions\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003e4\" to 6\" (10-15 cm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eConstruction Material\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003eOlivine Diabase\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eShape\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003eRounded\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e\u003cspan\u003ePACKAGE CONTENTS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e44 lb box of 4\" to 6\" (10-15 cm) sauna stones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eCozy Heat products, such as their wood-burning sauna stoves, come with a 2-year warranty. This warranty covers defects in materials and craftsmanship for the stoves, which are designed and handcrafted in Estonia. The warranty applies to components like the heater's outer frame, chimney pipe, heater body, cleaning hatch, heater door with glass, and ash box. The stoves are engineered for long-lasting heat and efficient fuel consumption, utilizing 25%–40% less fuel than comparable models, and they meet high environmental standards, certified by the German BIMSCH.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Cozy Heat","offers":[{"title":"Default Title","offer_id":50128781377841,"sku":"127836","price":108.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/cozy-heat-premium-rounded-sauna-stones-sauna-heater-supply-546052.jpg?v=1741389208"},{"product_id":"golden-designs-dynamic-cold-therapy-cooling-heating-system-dct-0-8-hp-hot-and-cold-tub-wifi-app","title":"Dynamic Cold Therapy Basic Edition Chiller (Cold\/Heat) with WIFI APP","description":"\u003cdiv class=\"page\" title=\"Page 1\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003ch2\u003eDynamic Cold Therapy Basic Edition Chiller (Cold\/Heat) with WIFI APP\u003c\/h2\u003e\n\u003cdiv class=\"station-tabs-tabcontent\"\u003e\n\u003cp\u003eWith your DCT chiller you can easily and efficiently cool your water down to a low of 37°F without the daily hassle of obtaining and adding ice! With the mobile app, the chiller can be powered on and controlled anywhere there’s a Wi-Fi connection. Additionally, the built-in ozone, filter, and strainer, will complement and simplify your standard recommended maintenance routine to keep your cold plunge water crystal clear and clean. Upgrade your cold plunge with a DCT chiller today!\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cfooter role=\"contentinfo\" class=\"footer\"\u003e\n\u003cdiv class=\"fluid-container\"\u003e\n\u003cdiv class=\"region region-footer\"\u003e\u003cnav id=\"block-footerbathingbrands\" aria-labelledby=\"block-footerbathingbrands-menu\" role=\"navigation\"\u003e\u003c\/nav\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSeamless Integration with Dynamic Cold Tubs: \u003c\/strong\u003eDesigned to work effortlessly with Dynamic Cold Therapy tubs, this system ensures a perfect fit and optimal performance, enhancing the aesthetic and functional appeal of your wellness space.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eAdvanced Cold and Heat Functions: \u003c\/strong\u003eExperience the best of both worlds with the ability to cool down to a crisp 37 degrees Fahrenheit (3 degrees Celsius) and the added capability of heat function. This versatility allows for a wide range of therapeutic applications, from soothing warmth to invigorating cold.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eIntuitive \u003c\/strong\u003e\u003cstrong\u003eWiFi\u003c\/strong\u003e\u003cstrong\u003e Connectivity: \u003c\/strong\u003eHarness the power of technology with a WiFi-enabled app on your phone, offering seamless control over your system. Adjust temperatures, set schedules, and monitor your system's performance from the comfort of your smartphone.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eRobust Warranty for Peace of Mind: \u003c\/strong\u003eEnjoy the confidence that comes with a 1-year warranty, ensuring your investment is protected and your satisfaction is guaranteed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eGeneral Features:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eBuilt-in self-priming water circulation pump\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTwo-stage water filtration system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e20 Micron replaceable filters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAutomated natural ozone sanitation system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSplash-proof digital touch screen\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWi-Fi enabled for mobile device control and automation via app (Tuya Smart)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIndoor and covered outdoor rated\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUses a standard 110v power outlet - GFCI built in\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuick connect hoses (Pair – 2 Hoses)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePre-installed water filter plus one replacement filter\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFilter housing wrench\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e1yr warranty and lifetime product support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cfooter role=\"contentinfo\" class=\"footer\"\u003e\n\u003cdiv class=\"fluid-container\"\u003e\n\u003cdiv class=\"region region-footer\"\u003e\u003cnav id=\"block-footerbathingbrands\" aria-labelledby=\"block-footerbathingbrands-menu\" role=\"navigation\"\u003e\u003c\/nav\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003eAssembly \u0026amp; Maintenance\u003cspan\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0683\/6515\/6645\/files\/GDI-8035-02_3.0_PS_July_2022_96e9d612-db92-4fbf-9c3e-0528d733623c.pdf?v=1692746898\" title=\"Golden Designs Reserve Edition 3-Person Corner Installation and Operation Manual\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/a\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eDo not use any type of cleaning agent on the interior of the sauna. Only wipe down with a cloth and water.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e0.8 Specific Features:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDesigned for cooling and heating plunges up to 135 gallons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePowerful and efficient .8 hp rotary compressor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e37°F to 85°F temperature settings\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCooling Speed: 1-3°F every 30 min (Pending on Ambient Temperature and Water Volume)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eDimensions: 14\"(L) x 19\"(W) x 22\"(H)\u003c\/li\u003e\n\u003cli\u003eShipping Dimensions: 23\u003cspan\u003e\"(L) x 17\"(W) x 24\"(H)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003eWeight: 85 lbs\u003c\/li\u003e\n\u003cli\u003eShipping Weight: 90 lbs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003e\u003c\/strong\u003e\n\u003ch3\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e5 Year Limited Warranty\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e Golden Designs, Inc. under the Dynamic brand name warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase. \u003c\/span\u003e\u003cstrong\u003eThis sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExtent of Warranty:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003eThis limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. \u003c\/span\u003e\u003cspan\u003eYour sales receipt showing the date of purchase of the product is your proof of purchase. Warranty is not transferable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eManufacturer Warranty\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003e\u003cspan\u003eAll Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD\/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to \u003c\/span\u003e\u003cstrong\u003eVOID\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003ethis limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service. This warranty covers parts, but does not cover labor.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cspan\u003eWarranty Limitations\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp\u003e\u003cspan\u003eThis warranty does not apply if the unit has been subject to full commercial use, negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eUse of lacquer or paints\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003eSauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces\u003c\/li\u003e\n\u003cli\u003eOutdoor applications\u003c\/li\u003e\n\u003cli\u003eNormal wear and tear or weathering\u003c\/li\u003e\n\u003cli\u003eUse of product not in accordance with instructions\u003c\/li\u003e\n\u003cli\u003eWorn out receptacle\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"page\" title=\"Page 2\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003eSurface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.\u003c\/div\u003e\n\u003cdiv class=\"column\"\u003e\n\u003cbr\u003e\n\u003ch4\u003eDisclaimer\u003c\/h4\u003e\n\u003cp\u003eGolden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or consequential costs, expense or damages - which may include the removal of permanent deck or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held liable for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.\u003c\/p\u003e\n\u003ch4\u003eLegal Remedies\u003c\/h4\u003e\n\u003cp\u003eThis limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state.\u003c\/p\u003e\n\u003ch4\u003eCustomer Service\u003c\/h4\u003e\n\u003cp\u003eFor customer service, contact your authorized dealer. If you need additional information or assistance, please email Golden Designs, Inc. at info@goldendesignsinc.com or call (909) 212-5555.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003cp\u003e\u003cem\u003e*Limited Lifetime Warranty of Sauna Products is 5 years on heating elements and electronics from the date of purchase. The radio and wood structure have a 1 year limited warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"page\" title=\"Page 3\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003ch2\u003e\u003cspan\u003eWARRANTY CARD\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eCongratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please take the time to complete the following Warranty Card and mail it back to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eGolden Designs, Inc. 3550 Jurupa Street, Unit B\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOntario, CA 91761\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePlease include a copy of your sales receipt showing date of purchase as this will serve as proof of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty will be VOID if the following warranty card is not mailed back within 60 days of purchase date along with proof of purchase.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e**Serial number (S\/N) is located on the sauna’s front panel, rear panel, or on the carton.**\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0617\/6856\/4933\/files\/2022_Warranty_-_Golden_Designs_1.pdf?v=1656939068\" title=\"Golden Designs Warranty Details and registration\" target=\"_blank\"\u003e\u003cem\u003eView this page as a PDF\u003c\/em\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Dynamic","offers":[{"title":"0.8 HP","offer_id":51873397768497,"sku":"DCT-SY-08-HC-PRO","price":3899.0,"currency_code":"USD","in_stock":true},{"title":"1.0 HPVariant sold out or unavailable","offer_id":51873397801265,"sku":"DCT-SY-10-HC","price":4399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/DCT-SY-08-HC_8.webp?v=1758778081"},{"product_id":"coldture-water-chiller-730148","title":"Coldture Water Chiller","description":"\u003ch2 data-start=\"0\" data-end=\"37\"\u003e\u003cstrong data-start=\"0\" data-end=\"35\"\u003eColdture Water Chiller\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"39\" data-end=\"594\"\u003eElevate your at-home cold plunge or ice bath experience with the Coldture Water Chiller. This powerful and compact cooling unit provides a clean, consistent, and customizable water temperature, perfect for cold therapy enthusiasts. With a deep chill capability down to 37°F (3°C) and heating up to 105°F (40°C), you can easily adjust your tub's temperature using its Wi-Fi-enabled control system. Built with industrial-grade components and a plug-and-play design, this versatile chiller is ideal for both indoor and outdoor use, even in colder climates.\u003c\/p\u003e\n\u003ch3 data-start=\"596\" data-end=\"614\"\u003e\u003cstrong data-start=\"600\" data-end=\"612\"\u003eFeatures\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"615\" data-end=\"1344\"\u003e\n\u003cli data-start=\"615\" data-end=\"710\"\u003e\n\u003cstrong data-start=\"617\" data-end=\"644\"\u003eWide Temperature Range:\u003c\/strong\u003e Cools water down to 37°F (3°C) and heats it up to 105°F (40°C).\u003c\/li\u003e\n\u003cli data-start=\"711\" data-end=\"789\"\u003e\n\u003cstrong data-start=\"713\" data-end=\"737\"\u003eAdvanced Filtration:\u003c\/strong\u003e Step filtration system ensures water cleanliness.\u003c\/li\u003e\n\u003cli data-start=\"790\" data-end=\"871\"\u003e\n\u003cstrong data-start=\"792\" data-end=\"808\"\u003ePortability:\u003c\/strong\u003e Compact, all-in-one design makes it easy to move and set up.\u003c\/li\u003e\n\u003cli data-start=\"872\" data-end=\"961\"\u003e\n\u003cstrong data-start=\"874\" data-end=\"892\"\u003ePlug and Play:\u003c\/strong\u003e Features a self-priming circulation pump for effortless operation.\u003c\/li\u003e\n\u003cli data-start=\"962\" data-end=\"1053\"\u003e\n\u003cstrong data-start=\"964\" data-end=\"990\"\u003eWi-Fi-Enabled Control:\u003c\/strong\u003e Adjust and monitor water temperature from your smart device.\u003c\/li\u003e\n\u003cli data-start=\"1054\" data-end=\"1152\"\u003e\n\u003cstrong data-start=\"1056\" data-end=\"1081\"\u003eDurable Construction:\u003c\/strong\u003e Built with industrial-grade components for long-lasting performance.\u003c\/li\u003e\n\u003cli data-start=\"1153\" data-end=\"1267\"\u003e\n\u003cstrong data-start=\"1155\" data-end=\"1173\"\u003eVersatile Use:\u003c\/strong\u003e Suitable for both indoor and outdoor settings, even in temperatures as low as 14°F (-10°C).\u003c\/li\u003e\n\u003cli data-start=\"1268\" data-end=\"1344\"\u003e\n\u003cstrong data-start=\"1270\" data-end=\"1290\"\u003eSafety Features:\u003c\/strong\u003e Includes a safety shutoff system for peace of mind.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1346\" data-end=\"1370\"\u003e\u003cstrong data-start=\"1350\" data-end=\"1368\"\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1371\" data-end=\"1582\"\u003e\n\u003cli data-start=\"1371\" data-end=\"1412\"\u003e\n\u003cstrong data-start=\"1373\" data-end=\"1391\"\u003eCooling Range:\u003c\/strong\u003e Down to 37°F (3°C)\u003c\/li\u003e\n\u003cli data-start=\"1413\" data-end=\"1454\"\u003e\n\u003cstrong data-start=\"1415\" data-end=\"1433\"\u003eHeating Range:\u003c\/strong\u003e Up to 105°F (40°C)\u003c\/li\u003e\n\u003cli data-start=\"1455\" data-end=\"1503\"\u003e\n\u003cstrong data-start=\"1457\" data-end=\"1471\"\u003ePump Type:\u003c\/strong\u003e Self-priming circulation pump\u003c\/li\u003e\n\u003cli data-start=\"1504\" data-end=\"1548\"\u003e\n\u003cstrong data-start=\"1506\" data-end=\"1519\"\u003eWarranty:\u003c\/strong\u003e One-year standard warranty\u003c\/li\u003e\n\u003cli data-start=\"1549\" data-end=\"1582\"\u003e\n\u003cstrong data-start=\"1551\" data-end=\"1561\"\u003eUsage:\u003c\/strong\u003e Indoor and outdoor\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eResources\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/dealers.leisurecraft.com\/store\/PDF?id=730203\u0026amp;pdfnumber=1\" class=\"ComplimentaryBoldUnderlineLink\" target=\"_blank\"\u003eColdture Chiller.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/dealers.leisurecraft.com\/store\/PDF?id=730203\u0026amp;pdfnumber=2\" class=\"ComplimentaryBoldUnderlineLink\" target=\"_blank\"\u003eCOLDTURE User Manual 2024.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/dealers.leisurecraft.com\/store\/PDF?id=730203\u0026amp;pdfnumber=3\" class=\"ComplimentaryBoldUnderlineLink\" target=\"_blank\"\u003eColdture Water Chiller Installation Instructions.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1584\" data-end=\"1738\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eEnjoy a seamless and relaxing cold therapy experience with the Coldture Water Chiller, designed to deliver reliability, flexibility, and ultimate comfort.\u003c\/p\u003e\n\u003ch3 data-end=\"511\" data-start=\"0\"\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eLeisurecraft warrants our Canadian Timber Collection Saunas against defects in materials and workmanship under normal\/residential use for a period of three (3) years, as applicable, from the date of receipt of the product by the original end-user consumer. This warranty does not apply to normal wear and tear and\/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) Refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer, and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3-year warranty.\u003c\/p\u003e\n\u003cdiv class=\"product-top-wrapper\"\u003e\n\u003cdiv class=\"product-top-wrapper__subtitle\"\u003e\n\u003cdiv class=\"field field--name-field-display-subtitle field--type-text field--label-hidden field--item\"\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Dundalk LeisureCraft","offers":[{"title":"Default Title","offer_id":51206358958385,"sku":"730203","price":6418.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/coldture-water-chiller-sauna-heater-supply-689075.jpg?v=1743465664"},{"product_id":"penguin-cold-therapy-chiller-with-filter-kit-730150","title":"Penguin Cold Therapy Chiller with Filter Kit","description":"\u003ch2 data-start=\"0\" data-end=\"59\"\u003e\u003cstrong data-start=\"0\" data-end=\"57\"\u003ePenguin Cold Therapy Chiller with Filter Kit\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"61\" data-end=\"612\"\u003eEffortlessly maintain the perfect cold therapy experience with the Penguin Cold Therapy Chiller. Designed to eliminate the hassle of hauling ice, this high-performance chiller keeps your ice bath consistently cold, making it easier to reap the benefits of cold exposure. Capable of achieving water temperatures as low as the high 30s°F, it ensures optimal performance indoors or outdoors (except in freezing conditions). Its energy-efficient operation minimizes costs while reducing maintenance needs, so you can enjoy more consistent, frequent use.\u003c\/p\u003e\n\u003ch3 data-start=\"614\" data-end=\"632\"\u003e\u003cstrong data-start=\"618\" data-end=\"630\"\u003eFeatures\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"633\" data-end=\"1442\"\u003e\n\u003cli data-start=\"633\" data-end=\"771\"\u003e\n\u003cstrong data-start=\"635\" data-end=\"657\"\u003eEfficient Cooling:\u003c\/strong\u003e Maintains water temperatures in the low 40°F range, even reaching the high 30°F range under optimal conditions.\u003c\/li\u003e\n\u003cli data-start=\"772\" data-end=\"895\"\u003e\n\u003cstrong data-start=\"774\" data-end=\"802\"\u003eEnergy-Saving Operation:\u003c\/strong\u003e Costs just $18–$28\/month at $0.12\/KWh, with the compressor and fan only running as needed.\u003c\/li\u003e\n\u003cli data-start=\"896\" data-end=\"1057\"\u003e\n\u003cstrong data-start=\"898\" data-end=\"923\"\u003eMaintenance Benefits:\u003c\/strong\u003e Cold water reduces bacterial growth, extending water cleanliness and reducing the need for frequent sanitizer use or water changes.\u003c\/li\u003e\n\u003cli data-start=\"1058\" data-end=\"1137\"\u003e\n\u003cstrong data-start=\"1060\" data-end=\"1078\"\u003eBuilt-In Pump:\u003c\/strong\u003e Features a gravity-primed pump for effective water flow.\u003c\/li\u003e\n\u003cli data-start=\"1138\" data-end=\"1268\"\u003e\n\u003cstrong data-start=\"1140\" data-end=\"1174\"\u003eDurable and Weather-Resistant:\u003c\/strong\u003e Rainproof construction ensures reliability (disconnect and drain in freezing temperatures).\u003c\/li\u003e\n\u003cli data-start=\"1269\" data-end=\"1378\"\u003e\n\u003cstrong data-start=\"1271\" data-end=\"1293\"\u003eCompact and Quiet:\u003c\/strong\u003e Measures 17”W x 15”D x 13”H, weighing only 49 lbs, and operates at a quiet 56 dBA.\u003c\/li\u003e\n\u003cli data-start=\"1379\" data-end=\"1442\"\u003e\n\u003cstrong data-start=\"1381\" data-end=\"1401\"\u003eMade in the USA:\u003c\/strong\u003e Proudly crafted with quality and care.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1444\" data-end=\"1468\"\u003e\u003cstrong data-start=\"1448\" data-end=\"1466\"\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1469\" data-end=\"1709\"\u003e\n\u003cli data-start=\"1469\" data-end=\"1495\"\u003e\n\u003cstrong data-start=\"1471\" data-end=\"1486\"\u003eHorsepower:\u003c\/strong\u003e 3\/4 HP\u003c\/li\u003e\n\u003cli data-start=\"1496\" data-end=\"1531\"\u003e\n\u003cstrong data-start=\"1498\" data-end=\"1516\"\u003eCooling Power:\u003c\/strong\u003e 7,500 BTU\/hr\u003c\/li\u003e\n\u003cli data-start=\"1532\" data-end=\"1601\"\u003e\n\u003cstrong data-start=\"1534\" data-end=\"1562\"\u003eElectrical Requirements:\u003c\/strong\u003e 110–120 Volts \/ 450 Watts \/ 3.9 Amps\u003c\/li\u003e\n\u003cli data-start=\"1602\" data-end=\"1647\"\u003e\n\u003cstrong data-start=\"1604\" data-end=\"1620\"\u003eCord Length:\u003c\/strong\u003e 10' with GFCI protection\u003c\/li\u003e\n\u003cli data-start=\"1648\" data-end=\"1686\"\u003e\n\u003cstrong data-start=\"1650\" data-end=\"1665\"\u003eDimensions:\u003c\/strong\u003e 17”W x 15”D x 13”H\u003c\/li\u003e\n\u003cli data-start=\"1687\" data-end=\"1709\"\u003e\n\u003cstrong data-start=\"1689\" data-end=\"1700\"\u003eWeight:\u003c\/strong\u003e 49 lbs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1711\" data-end=\"1729\"\u003e\u003cstrong data-start=\"1715\" data-end=\"1727\"\u003eIncludes\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1730\" data-end=\"1823\"\u003e\n\u003cli data-start=\"1730\" data-end=\"1762\"\u003ePenguin Cold Therapy Chiller\u003c\/li\u003e\n\u003cli data-start=\"1763\" data-end=\"1780\"\u003eBuilt-in Pump\u003c\/li\u003e\n\u003cli data-start=\"1781\" data-end=\"1795\"\u003eFilter Kit\u003c\/li\u003e\n\u003cli data-start=\"1796\" data-end=\"1823\"\u003e1-Year Product Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\"\u003eResources\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/dealers.leisurecraft.com\/store\/PDF?id=730204\u0026amp;pdfnumber=1\" class=\"ComplimentaryBoldUnderlineLink\" target=\"_blank\"\u003ePenguin Cold Therapy Chiller Installation Instructions.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/dealers.leisurecraft.com\/store\/PDF?id=730204\u0026amp;pdfnumber=2\" class=\"ComplimentaryBoldUnderlineLink\" target=\"_blank\"\u003ePenguin Cold Therapy Chiller User Maual.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/dealers.leisurecraft.com\/store\/PDF?id=730204\u0026amp;pdfnumber=3\" class=\"ComplimentaryBoldUnderlineLink\" target=\"_blank\"\u003eCold Therapy- Install - Filter Kit Setup.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1825\" data-end=\"1964\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eUpgrade your cold therapy routine with this efficient, easy-to-use chiller, ensuring optimal performance and relaxation with every session.\u003c\/p\u003e\n\u003ch3 data-end=\"511\" data-start=\"0\"\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eLeisurecraft warrants our Canadian Timber Collection Saunas against defects in materials and workmanship under normal\/residential use for a period of three (3) years, as applicable, from the date of receipt of the product by the original end-user consumer. This warranty does not apply to normal wear and tear and\/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) Refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer, and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3-year warranty.\u003c\/p\u003e\n\u003cdiv class=\"product-top-wrapper\"\u003e\n\u003cdiv class=\"product-top-wrapper__subtitle\"\u003e\n\u003cdiv class=\"field field--name-field-display-subtitle field--type-text field--label-hidden field--item\"\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Dundalk LeisureCraft","offers":[{"title":"Default Title","offer_id":51206359613745,"sku":"730204","price":2641.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/penguin-cold-therapy-chiller-with-filter-kit-sauna-heater-supply-153639.jpg?v=1743465664"},{"product_id":"narvi-flue-15","title":"Narvi Flue 15","description":"\u003ch2\u003eNarvi Flue 15\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eKota Steel Flue is a safe option for sauna heaters and fireplace installations. A modular design allows for installation that can be adapted to any conditions.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Kota Steel Flue is a premium and safe option for sauna heaters and other fireplace installations. Designed with a focus on fire safety and insulation, particular attention is given to the area around the ceiling feedthrough to ensure optimal protection. Its modular design allows for flexible installation that can be adapted to the specific conditions of your building.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe uninsulated start pipe, made of 100mm stainless steel, has a diameter of 120\/122 mm and is compatible with all sauna stoves that have a smoke output diameter of 119mm. Additionally, the stainless steel pipe can be placed inside an insulated pipe, facilitating easier maintenance and removal of the stove or chimney when necessary. This setup ensures both convenience and safety for sauna and fireplace systems.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eOuter Casing made from zinc-coated steel finish\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eBlack heat-resistant paint\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eCE Certification\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStart pipe fits all sauna stoves with smoke output of diameter 4.6\" (12cm) \u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eUninsulated start pipe dimensions: 4.7\" (12cm)\/4.8\" (12.2cm) diameter\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eFlue dimensions: 10\" (25.5cm) diameter\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eFlue Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eFLUE 15\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStainless Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFinish\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFlue Dimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e10\" (25.5cm) diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStart Pipe Dimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e4.7\" (12cm)\/4.8\" (12.2cm) diameter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"product__body\"\u003e\n\u003cdiv class=\"field field--name-body field--type-text-with-summary field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282584404273,"sku":"6090","price":995.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-flue-15-sauna-heater-supply-282099.jpg?v=1745496590"},{"product_id":"narvi-pipe-adaptor","title":"Narvi Pipe Adaptor","description":"\u003ch2\u003eNarvi Pipe Adaptor\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe primary function of the adapter is to create a smooth transition between the two pipes, adapting from 4.5\" (115 mm) to 6\" (155 mm), ensuring the safe and efficient venting of exhaust gases and combustion by-products. Available in various sizes and shapes to accommodate different stoves and chimneys, these adapters may include features like insulation to minimize heat loss and enhance sauna stove performance.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStainless steel material\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003ePipe Adaptor\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003ePIPE ADAPTOR\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack Stainless Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e6.1\" Interior Diameter (15.4cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv role=\"main\" class=\"main-container container-fluid js-quickedit-main-content\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282584568113,"sku":"163724","price":169.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-pipe-adaptor-sauna-heater-supply-900982.jpg?v=1745496586"},{"product_id":"narvi-chimney-watertank-30l","title":"Narvi Chimney Watertank 30L","description":"\u003ch2\u003eNarvi Chimney Watertank 30L\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi Chimney Watertank 30L is made of rustproof steel and heats the water with lost heat. Due to the installation procedure of the tank, the power of the tank will not decrease nor will the need for space increase. The tank can be turned to the left or the right side of the sauna stove. The supporting pipe, which is included in the delivery, is placed between the tank and the sauna stove, so that the tank is placed above the sauna stones. This tank is suitable for all sauna stoves, that has a connection flue with an outer diameter of 122mm and a minimum length of 600mm.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eRustproof steel\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eHeats water with heat that would normally be lost\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDoes not increase space needed for the stove\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eCan be turned to the left or right side\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 17.7\"W (45 cm) x 9.8\"D (25 cm) x 15\"H (38 cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003e30-Liter Watertank\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSupporting Pipe\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" width=\"100%\" style=\"width: 100.04%; mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCHIMNEY WATERTANK 30L\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eConstruction Material\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRustproof Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eCapacity\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e30-Liter\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e17.7\" (45 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; height: 14.7pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e9.8\" (25 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5; mso-yfti-lastrow: yes; height: 13.95pt;\"\u003e\n\u003ctd width=\"41%\" style=\"width: 41.34%; padding: .75pt .75pt .75pt .75pt; height: 13.95pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"55%\" style=\"width: 55.48%; padding: .75pt .75pt .75pt .75pt; height: 13.95pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e15\" (38 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282586173745,"sku":"202007","price":909.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-chimney-watertank-30l-sauna-heater-supply-492861.jpg?v=1745496585"},{"product_id":"narvi-protective-wall-650x1150","title":"Narvi Protective Wall 650x1150","description":"\u003ch2\u003eNarvi Protective Wall 650x1150\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eWith the help of protective walls, the sauna heater can be safely placed closer to the sauna walls. This is a great way of saving space and gives you more opportunities to place the sauna heater in the desired spot. By using protective walls, protective distances can decrease by 50 %. The protective walls can be used with sauna heaters and light fireplaces.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eReduces the safety distance to combustible materials\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSaves you space\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 25.6\"W (65cm) x 1.2\"D (3cm) x 45.3\"H (115cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eOne Side Protective Wall\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003ePROTECTIVE WALL 650x1150\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eStainless Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eColor\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e25.6\" (65cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e1.2\" (3cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 5; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e45.3\" (115cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282586304817,"sku":"163474","price":380.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-protective-wall-650x1150-sauna-heater-supply-836220.jpg?v=1745496584"},{"product_id":"narvi-installation-base-550x620","title":"Narvi Installation Base 550x620","description":"\u003ch2\u003eNarvi Installation Base 550x620\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eWith the aid of an installation base, the sauna heater can be installed in a sauna that has a wooden or paved floor. The height of all installation bases can be adjusted. In the case of slanted floors, the adjustable legs can be used to straighten the sauna heater. The installation bases have been made of rustproof steel.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eBlack Rustproof Steel\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdjustable legs\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAdded safety\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 21.7\"W (55cm) x 24.4\"D (62cm) x 2.8\"-3.7\"H (7-9cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;\"\u003eInstallation Base\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eINSTALLATION BASE 550x620\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRustproof steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.7\"W (55cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e24.4\"D (62cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2.8\"-3.7\"H (7-9cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282586468657,"sku":"155544","price":357.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-installation-base-550x620-sauna-heater-supply-620229.jpg?v=1745496584"},{"product_id":"narvi-floor-plate","title":"Narvi Floor Plate","description":"\u003ch2\u003eNarvi Floor Plate\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Narvi floor plate is designed for sauna installations and is crafted from durable stainless steel. The floor plate comes with adjustable feet, making it suitable for installation on wooden floors. If your sauna has underfloor heating, it is important to use a floor protection plate to prevent any potential damage or interference with the heating system. This ensures both safety and the longevity of your sauna’s floor.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eBlack Rustproof Stainless Steel\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eAdjustable legs\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eAdded safety\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eDimensions: 21.8\"W (55.3cm) x 24.4\"D (62cm) x 2.8\"-3.5\"H (7-9cm)\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul type=\"disc\" style=\"margin-top: 0cm;\"\u003e\n\u003cli style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\" class=\"MsoNormal\"\u003eFloor Plate\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" cellpadding=\"0\" cellspacing=\"3\" border=\"0\" class=\"MsoNormalTable\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eFloor Plate 550x450\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eRustproof steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.8\"W (55.3cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e24.4\"D (62cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e2.8\"-3.5\"H (7-9cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"main-container container-fluid js-quickedit-main-content\" role=\"main\"\u003e\n\u003cdiv class=\"row\"\u003e\n\u003csection class=\"col-sm-12\"\u003e\n\u003cdiv class=\"region region-content\"\u003e\n\u003carticle class=\"row product-page\"\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv aria-multiselectable=\"true\" role=\"tablist\" class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-0\" class=\"tab-pane active\" role=\"tabpanel\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 id=\"main-title\" class=\"main-title mt-0\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282586632497,"sku":"155545","price":196.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-floor-plate-sauna-heater-supply-447276.jpg?v=1745496585"},{"product_id":"narvi-stone-cage","title":"Narvi Stone Cage","description":"\u003ch2\u003eNarvi Stone Cage\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eWith the aid of a stone cage, the heat of the flue can be utilized better. The steam lasts longer when the sauna water flows from the stone cage to the stones of the sauna heater. This is also a way of decreasing protective distances into flammable material. Stone cages can also be installed on top of each other, which gives your sauna a stylish look.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eHelps utilize the heat of the flue better\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSteam lasts longer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDecreases the protective distances\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish design\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 9.8\"W (24.8cm) x 9.8\"D (24.8cm) x 15.8\"H (40.1cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eStone Cage\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" width=\"100%\" style=\"width: 100.04%; mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eSTONE CAGE\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eColor\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e9.8\" (24.8cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e9.8\" (24.8cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes; height: 14.7pt;\"\u003e\n\u003ctd width=\"32%\" style=\"width: 32.22%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd width=\"64%\" style=\"width: 64.6%; padding: .75pt .75pt .75pt .75pt; height: 14.7pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e15.8\" (40.1cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282588041521,"sku":"802142","price":207.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-stone-cage-sauna-heater-supply-451359.jpg?v=1745496585"},{"product_id":"narvi-kuru-safety-wall-set","title":"Narvi Kuru Safety Wall Set","description":"\u003ch2\u003eNarvi Kuru Safety Wall Set\u003c\/h2\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"MsoNormal\"\u003eFor Narvi Kuru stoves (14, 20, and 20 VSE), this is a protective wall set that is attached to the stove directly. It is made of painted steel and it will reduce the required safety distance by 50%.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eAttached to the stove directly\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish painted steel\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eReduce required safety distance by 50%\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 20.7\"W (52.5cm) (Kuru 14) 22.2\"W (56.3cm) (Kuru 20) x 21.9\"D (55.6cm) x 27.6\"H (70.1cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSafety Wall Set\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eKURU SAFETY WALL SET\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003ePainted Steel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e20.7\"(52.5cm) (Kuru 14) 22.2\" (56.3cm) (Kuru 20)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e21.9\"D (55.6cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 4; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e27.6\"H (70.1cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282588172593,"sku":"163602","price":518.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-kuru-safety-wall-set-sauna-heater-supply-303079.jpg?v=1745496584"},{"product_id":"narvi-black-fahrenheit-thermometer","title":"Narvi Black Fahrenheit, Thermometer","description":"\u003ch2\u003eNarvi Black Fahrenheit, Thermometer\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eNarvi Black thermometer is a stylish sauna accessory made of black aluminum and a birch frame. Perfect together with Narvi Black sauna pail and ladle.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish black aluminum\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eFahrenheit thermometer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eBirch frame\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 5\"W (12.5cm) x 5\"H (12.5cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eFahrenheit Thermometer\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eBLACK FAHRENHEIT THERMOMETER\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack aluminum and Birch wood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMeasurement\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eFahrenheit\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e5\"W (12.5cm) x 5\"H (12.5cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282588500273,"sku":"163590","price":119.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-black-fahrenheit-thermometer-sauna-heater-supply-387243.jpg?v=1745496584"},{"product_id":"narvi-black-sand-timer","title":"Narvi Black Sand Timer","description":"\u003ch2\u003eNarvi Black Sand Timer\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp class=\"MsoNormal\"\u003eNarvi Black sand timer measures 15 minutes and is made of black steel and birch wood. Suits perfectly with Narvi Black sauna pail and sauna ladle.\u003c\/p\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eFeatures\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eSand timer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eStylish black with a bamboo frame\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003e15-minute time frame\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eEasily rotates to restart\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDimensions: 3\"W (6.5cm) x 12\"H (30.5cm)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;\"\u003eDesigned, engineered, and made in Finland\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eIncludes\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul style=\"margin-top: 0cm;\" type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;\"\u003eSand Timer\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cb\u003eSpecifications\u003c\/b\u003e\u003c\/h3\u003e\n\u003ctable class=\"MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eBLACK SAND TIMER\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"mso-yfti-irow: 1;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eMaterial\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eBlack steel and Birch wood\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 2;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDuration\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e15 Minutes\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\"\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003eDimensions\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: .75pt .75pt .75pt .75pt;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e3\"W (6.5cm) x 12\"H (30.5cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"field field--name-field-content-bb field--type-entity-reference-revisions field--label-hidden field--items\"\u003e\n\u003cdiv class=\"field--item\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--tabs paragraph--view-mode--default\" role=\"tablist\" aria-multiselectable=\"true\"\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv role=\"tabpanel\" class=\"tab-pane active\" id=\"tab-0\"\u003e\n\u003cdiv class=\"paragraph paragraph--type--wysiwyg-content paragraph--view-mode--default\"\u003e\n\u003cdiv class=\"field field--name-field-wysiwyg-content field--type-text-long field--label-hidden field--item\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003ch4 class=\"main-title mt-0\" id=\"main-title\"\u003eLimited Warranty\u003c\/h4\u003e\n\u003cdiv class=\"main-content the-content\"\u003e\n\u003cp\u003eNarvi Ltd, Business ID 2087049-2, registered in Finland (“Narvi”) warrants its products against premature failure to the original purchaser (“customer”) as described herein.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR PRIVATE USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePrivate use refers to the use of the product in private person’s own and family’s household for non-commercial purposes. Normal private or family use means, for example, one sauna session per day.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 12 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpare parts and accessories\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003cp class=\"wp-block-heading\"\u003e\u003cstrong\u003eWARRANTY PERIODS FOR OTHER USE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNon-private product.\u003c\/p\u003e\n\u003cfigure class=\"wp-block-table\"\u003e\n\u003ctable class=\"has-fixed-layout\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eWarranty period\u003c\/th\u003e\n\u003cth\u003eExceptions\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWoodburning stoves, masonry cauldrons, smokers and fireplace stoves\u003c\/td\u003e\n\u003ctd\u003e1 year\u003c\/td\u003e\n\u003ctd\u003eExcludes small accessories or consumables\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eElectrically heated stoves, infrared heaters and control panels\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003ctd\u003eResistors 6 months\u003cbr\u003eInfrared heater 6 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/figure\u003e\n\u003cp\u003eThe warranty period is product-specific and starts from the date of purchase of the product.\u003c\/p\u003e\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e1. Warranty coverage\u003c\/h2\u003e\n\u003cp\u003e1.1. Narvi grants a warranty for its new products in accordance with these warranty terms. The warranty applies to defects in materials and workmanship that occur in the product under normal use during the warranty period.\u003cbr\u003e1.2. This guarantee in no way limits the rights of the consumer under the applicable law.\u003cbr\u003e1.3. The warranty only applies to those new products sold by Narvi or its authorized distributors or dealers.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e2. The warranty does not cover\u003c\/h2\u003e\n\u003cp\u003e2.1. Defects or damages caused by improper installation, alterations, or substitutions of components, accidents, acts nature or natural disasters, misuse, abuse, negligence or due to non-compliance with Narvi’s instructions for installation, use or maintenance.\u003cbr\u003e2.2. Consumable parts and components, such as resistors, clock switches, thermostats, relays, sauna stones, firebox fire protection plates etc, unless the part in question is specifically mentioned in the warranty periods defined above.\u003cbr\u003e2.3. Defects or damage due to non-intended use, or that the customer has chosen a product that is not suitable or incorrectly dimensioned for the purpose.\u003cbr\u003e2.4. Defects or damage caused by transportation or storage of the product. Products have to be storaged indoors, in warmed (at minimum 0°C), dry and well-ventilated storage area.\u003cbr\u003e2.5. Defects or damage caused by the use of sauna stones other than those recommended by Narvi or incorrect assembly of sauna stones.\u003cbr\u003e2.6. Defects or damage caused by the use of other substances or objects in connection with the product, for example, salts, chemicals and other decorative items.\u003cbr\u003e2.7. Products that have been modified or repaired without the express approval of Narvi, or where non-original Narvi spare parts have been used.\u003cbr\u003e2.8. Products from which the original manufacturer’s product markings have been removed or damaged.\u003cbr\u003e2.9. Damage caused by insufficient ventilation, constant humidity or other than appropriate installation location or use, manifested e.g. by rusting, sooting and discolouration of the product.\u003cbr\u003e2.10. Removal and re-installation cost, service calls to diagnose trouble and transportation or shipping costs.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e3. Fulfilment of warranty claim and limitation of liability\u003c\/h2\u003e\n\u003cp\u003e3.1. Narvi has the right to fulfill the warranty claim at its discretion by repairing or replacing the product or part thereof or granting a price reduction for the product. Narvi may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). Parts and\/or service replacements made under the terms of this limited warranty are warranted only for the remaining period of the original product warranty.\u003cbr\u003e3.2. Narvi shall not be liable for any incidental, consequential, special, or contingent damages anyone might suffer due to the defective product, including loss of income, business or other direct or indirect damage or cost. Narvi does not compensate for damages caused by a delay in fulfilling the warranty claim.\u003cbr\u003e3.3. Narvi will not be responsible for environmental conditions such as inadequate vents or ventilation, excessive venting configurations or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans or furnaces.\u003cbr\u003e3.4. The warranty becomes void if the main purpose of use of the product changes during the warranty period.\u003cbr\u003e3.5. If an electric heater manufactured by Narvi is connected with a control device other than a Narvi control device, the customer must ensure and be responsible for ensuring that the control device is compatible with the electric heater and that it meets the control device requirements for sauna use.\u003cbr\u003e3.6. If it is found that a defect or defect reported by the customer is not covered by the warranty, Narvi has the right to charge the customer for the costs and work related to the search for and location of the defect or defect, including travel and labor costs, in accordance with the actual costs. This can be applied, for example, when the customer has caused the damage and was aware of it.\u003cbr\u003e3.7. The warranty is valid only when the customer has, for their part, fulfilled their obligations by following the instructions provided by Narvi.\u003cbr\u003e3.8. Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create Narvi any further obligation of liability in connection with the product or part thereof.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e4. Warranty claim\u003c\/h2\u003e\n\u003cp\u003e4.1. The customer shall report any defect in materials or workmanship in the product within a reasonable time, however within 14 days at the latest, from the discovery of the defect or from the time when the defect should have been detected.\u003cbr\u003e4.2. The notification must be made in writing to the seller of the product. The customer must provide proof of purchase, the type designation of the product, if any, a clear description of the defect and a description of the environment and conditions of use of the product during the warranty period.\u003cbr\u003e4.3. When receiving the product, the customer has checked that there are no transport or storage damages. Any transport or storage damage detected must be reported to the carrier immediately and the deviation must be noted in the consignment note. In addition to the consignment note entry, pictures of the damaged product packaging and the product must be delivered to the manufacturer if the transport is arranged by the manufacturer. These are prerequisites for obtaining compensation for transport or storage damage.\u003cbr\u003e4.4. The consumer must present proof of purchase of the product to the seller of the product. The proof of purchase together with these warranty conditions serves as the warranty certificate for the product.\u003cbr\u003e4.5. The consumer should primarily contact the seller of the product. If the seller fails to resolve the case, the case must be forwarded to Narvi in accordance with the instructions given.\u003cbr\u003e4.6. The product is required to be installed, used and maintained in accordance with Narvi’s instructions for installation and use. Faulty product shall not be installed or used.\u003cbr\u003e4.7. The electrical equipment is required to be installed and connected to the mains by a qualified electrician in accordance with Narvi’s instructions for installation and use and current regulations.\u003cbr\u003e4.8. If requested by Narvi, the defective product will be sent back to Narvi.\u003c\/p\u003e\n\u003ch2 class=\"wp-block-heading\"\u003e5. Applicable law and dispute resolution\u003c\/h2\u003e\n\u003cp\u003e5.1. These warranty terms are governed by Finnish law.\u003cbr\u003e5.2. Disputes arising from the warranty terms shall be finally settled in the District Court of Satakunta in Finland.\u003c\/p\u003e\n\u003cp\u003eThese warranty terms shall apply unless Narvi has committed to otherwise in writing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Narvi","offers":[{"title":"Default Title","offer_id":51282588631345,"sku":"163431","price":79.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/narvi-black-sand-timer-sauna-heater-supply-113444.jpg?v=1745496585"},{"product_id":"harvia-xenio-cx30c-u3","title":"Harvia CX30C-U3","description":"\u003ch2 class=\"MuiTypography-root MuiTypography-h1 comp-typography comp-product-details__name css-m5p6uo\"\u003eHarvia CX30C-U3\u003c\/h2\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-disableGutters comp-section MuiContainer-paddingTopLg MuiContainer-paddingBottomLg layout--content css-1xo86ii\"\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-maxWidthLg comp-section__content css-1gwm6rx\"\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-disableGutters comp-section MuiContainer-paddingBottomSm css-3r7zok\"\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-maxWidthLg comp-section__content css-1gwm6rx\"\u003e\n\u003cdiv class=\"comp-tab-container MuiBox-root css-1xdhyk6\"\u003e\n\u003cdiv aria-labelledby=\"vertical-tab-0\" id=\"vertical-tabpanel-0\" role=\"tabpanel\" class=\"comp-tab-panel MuiBox-root css-1cmi1w1\"\u003e\n\u003cdiv class=\"MuiBox-root css-0\"\u003e\n\u003cdiv class=\"comp-native-html MuiBox-root css-1zxtef\"\u003e\n\u003cdiv\u003e\n\u003cp\u003eHarvia Xenio CX30C-U3 is a sauna heater control unit with a touch control panel. Xenio provides a modern and subtly stylish user interface for controlling the heart of the sauna, the heater. The stylishly small yet clear touch control panel is easy to install where you want it: in the sauna, the shower room, the dressing room, or even the living room. The control panel enables you to see with just one look when your sauna is at the right temperature for you.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-disableGutters comp-section MuiContainer-paddingTopLg MuiContainer-paddingBottomLg layout--content css-1xo86ii\"\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-maxWidthLg comp-section__content css-1gwm6rx\"\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-disableGutters comp-section MuiContainer-paddingBottomSm css-3r7zok\"\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-maxWidthLg comp-section__content css-1gwm6rx\"\u003e\n\u003cdiv class=\"comp-tab-container MuiBox-root css-1xdhyk6\"\u003e\n\u003cdiv class=\"comp-tab-panel MuiBox-root css-1cmi1w1\" role=\"tabpanel\" id=\"vertical-tabpanel-1\" aria-labelledby=\"vertical-tab-1\"\u003e\n\u003cdiv class=\"MuiBox-root css-0\"\u003e\n\u003cdiv class=\"comp-native-html MuiBox-root css-1zxtef\"\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003eFor up to 10.8kW heaters\u003c\/li\u003e\n\u003cli\u003eWorks with Virta Combi Series Sauna Heaters\u003c\/li\u003e\n\u003cli\u003eHeater and steamer can be controlled independently\u003c\/li\u003e\n\u003cli\u003eRegulates temperature\u003c\/li\u003e\n\u003cli\u003eRegulates humidity\u003c\/li\u003e\n\u003cli\u003eControls timer delay setting\u003c\/li\u003e\n\u003cli\u003eControls lighting \u003c\/li\u003e\n\u003cli\u003eControls fans\u003c\/li\u003e\n\u003cli\u003eCan be wall-mounted or surface embedded\u003c\/li\u003e\n\u003cli\u003eDimensions: 3.4\"W x 1\"D x 4.4\"H\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cfooter class=\"comp-box comp-box--text-mode--light comp-footer MuiBox-root css-11radkn\"\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomXs css-brnkdw\"\u003e\n\u003cdiv class=\"MuiContainer-root MuiContainer-maxWidthLg comp-section__content css-1gwm6rx\"\u003e\n\u003cdiv class=\"MuiGrid-root MuiGrid-container comp-grid css-4jrory\"\u003e\n\u003cdiv class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-true comp-grid-item comp-grid-item--text-mode--dark css-1v79t5m\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/footer\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDigital Control Panel\u003c\/li\u003e\n\u003cli\u003eContactor Box\u003c\/li\u003e\n\u003cli\u003eHumidity Sensor\u003c\/li\u003e\n\u003cli\u003ePower Unit\u003c\/li\u003e\n\u003cli\u003eTemperature Sensor\u003c\/li\u003e\n\u003cli\u003eInstallation and Operation Manual\u003c\/li\u003e\n\u003cli\u003e1-Year Full Warranty\u003c\/li\u003e\n\u003cli\u003e5-Year Service Warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ctable class=\"MuiTable-root css-1ktb1p1\"\u003e\n\u003ccaption\u003e\u003c\/caption\u003e\n\u003ctbody class=\"MuiTableBody-root css-y6j1my\"\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eModel\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-s1wpu6\"\u003eCX30C-U3\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eKilowatt Rating\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e10.8kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eVoltage\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e208\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePhase\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e3\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eTemperature Adjustment Range\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e104-194°F\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003ePre-Setting Time Adjustment Range\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e0-12 Hours\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e3.4\"\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eDepth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e1.0\"\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eHeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e4.4\"\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eManuals\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/prod.cms.bathingbrands.com\/sites\/default\/files\/2022-03\/Harvia-CX30C-U1-U3-IOM.pdf\"\u003eHarvia CX30C-U3\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003eAll new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all heater parts such as thermostat, controls, contactors, etc.\u003c\/p\u003e\n\u003cp\u003eThis guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.\u003c\/p\u003e\n\u003cp\u003eThe guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product.\u003c\/p\u003e\n\u003cp\u003eThis guarantee is void if the heater is used improperly, pool, spa or well water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.\u003c\/p\u003e\n\u003cp\u003eThis guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign the warranty page in the installation manual.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if\u003cspan\u003e \u003c\/span\u003ewarranty information\u003cspan\u003e \u003c\/span\u003eis not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if heater is not of proper size and heat output for the space it is intended to heat. This includes but is not limited to area of room, volume of room, uninsulated walls or ceilings, tiled or stone surfaces, glass surfaces-including doors, walls, windows, and other surfaces-, or any other non-wood surface.\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if the heater is used without the proper amount and proper size of Harvia Sauna Rocks. Non-Harvia Sauna Rocks may introduce contaminants to the heater which may cause damage which will not be covered under the Harvia warranty.\u003c\/p\u003e\n\u003cp\u003eThis Guarantee will be void if the heater is connected to a GFI breaker. All Harvia Electric Sauna Heaters must be connected to a standard 2-pole breaker. If the heater is connected to a GFI breaker, nuisance tripping may\u003cbr\u003eoccur causing unnecessary and unintended wear on internal components. If connected to a GFI breaker, warranty on all internal components, including those of a control unit (if applicable), will be voided.\u003c\/p\u003e\n\u003cp\u003eElements are consumable goods and are therefore only covered upon first usage of the heater\u003c\/p\u003e\n\u003cp\u003eThis guarantee will be void if any essential oils are poured directly over the rocks or elements. Only Harvia essential oils, when properly diluted in water, can be used on the heater. Other essential oils will not properly evaporate and will leave a residue on rocks and elements which will cause damage and may be dangerous in some cases.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" height=\"137\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e","brand":"Harvia","offers":[{"title":"Default Title","offer_id":51754267115825,"sku":"CX30C-U3","price":1035.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/harvia-xenio-cx30cu3-sauna-heater-control_1.jpg?v=1755691599"},{"product_id":"spanet-hub-electronic-device-controller","title":"SpaNet Hub Electronic Device Controller","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eSpaNet Hub Electronic Device Controller\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eSPANET HUB ISTEAMX ACCESSORY CONTROL INTERFACE\u003c\/p\u003e\n  \u003cp\u003eThe new SpaNet Hub offers full control of up to 4 bathroom electronic devices\u003c\/p\u003e\n  \u003cp\u003eall from the iSteamX Control and App\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eSpaNet Hub has 4 dry contact relays. These relays essentially act as on\/off switches which can be controlled by the iSteamX and the iSteamX mobile app.\u003c\/li\u003e\n    \u003cli\u003eThe user is able to turn ON\/OFF each of the 4 relays in the SpaNet Hub independently.\u003c\/li\u003e\n    \u003cli\u003eThe user is able to rename the 4 independent relays.\u003c\/li\u003e\n    \u003cli\u003eEach relay is capable of switching 10 amps at 240 VAC\u003c\/li\u003e\n    \u003cli\u003eControl of all your bathroom devices and experiences are now at your fingertips\u003c\/li\u003e\n    \u003cli\u003eDesigned for tech enthusiasts looking for universal device control.\u003c\/li\u003e\n    \u003cli\u003eWhen hub is connected to the iSteamX, a new icon appears in menu.\u003c\/li\u003e\n    \u003cli\u003eWhen user presses the icon, the SpaNet Hub UI appears.\u003c\/li\u003e\n    \u003cli\u003eTurn on bathroom lights, ceiling fans, towel warmers, heated floors- with a touch on iSteamX or App\u003c\/li\u003e\n    \u003cli\u003eHigh tech meets high touch.\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 4 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 4 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCERTIFICATIONS \u0026amp; LISTINGS:\u003c\/strong\u003e cULus\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e All Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e China\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAMPS:\u003c\/strong\u003e 1.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eVOLTS:\u003c\/strong\u003e 120.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWATTS:\u003c\/strong\u003e 120.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e WALL-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Wire Cutter  Wire Stripper  Screwdrivers\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service  call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161562673457,"sku":"SPANET","price":700.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/SPANET.jpg?v=1764934246"},{"product_id":"max-autoflush-for-max-series-generators","title":"Max Autoflush For MAX Series Generators","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eMax Autoflush For MAX Series Generators\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eMAX AUTOFLUSH®\u003c\/p\u003e\n  \u003cp\u003eYour MAX Steam Generator is the most important component of your steam shower.\u003c\/p\u003e\n  \u003cp\u003eProtect your investment with MAX AutoFlush, a exclusive product.\u003c\/p\u003e\n  \u003cp\u003eIt's an automatic self-cleaning system that promotes a long, healthy life for steam generators by automatically flushing the generator’s sediment two hours after every steam bath.\u003c\/p\u003e\n  \u003cp\u003eWe automate everything in the background, so no work is needed after every steam shower session.\u003c\/p\u003e\n  \u003cp\u003eMAX AutoFlush assures that you get clean steam every time.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFor MX4E - MX6E Generators\u003c\/li\u003e\n    \u003cli\u003eThe system quietly flushes impurities through an electronically-activated valve\u003c\/li\u003e\n    \u003cli\u003eAutomatically flushes old water and impurities from your steam generator after every session, No buttons to push to initiate draining\u003c\/li\u003e\n    \u003cli\u003eSimple plug and play installation\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 2.3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 5 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 3.4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 5.4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 2.3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 5 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 3.4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 5.4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCERTIFICATIONS \u0026amp; LISTINGS:\u003c\/strong\u003e cULus, CE\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e MX Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Aluminum; Brass\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e Mexico\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Pipe Wrench\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161562706225,"sku":"CT81500","price":625.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/MS81500X-front.jpg?v=1764934252"},{"product_id":"ms-autoflush-for-ms-series-and-super-series-generators","title":"MS Autoflush For MS Series and SUPER Series Generators","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eMS Autoflush For MS Series and SUPER Series Generators\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eAUTOFLUSH®\u003c\/p\u003e\n  \u003cp\u003eYour steam generator is the most important component of your steam shower.\u003c\/p\u003e\n  \u003cp\u003eProtect your investment with AutoFlush.\u003c\/p\u003e\n  \u003cp\u003eAutoFlush is a exclusive product.\u003c\/p\u003e\n  \u003cp\u003eIt's an automatic self-cleaning system that promotes a long, healthy life for steam generators by automatically flushing the generator’s sediment two hours after every steambath.\u003c\/p\u003e\n  \u003cp\u003eWe automate everything in the background, so no work is needed after every steam shower session.\u003c\/p\u003e\n  \u003cp\u003eAutoFlush assures that you get clean steam every time.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eThe system quietly flushes impurities through a ½\" electronically-activated valve - No small opening to clog\u003c\/li\u003e\n    \u003cli\u003eAutomatically flushes old water and impurities from your steam generator after every session, No buttons to push to initiate draining\u003c\/li\u003e\n    \u003cli\u003eImpurities and old water are flushed through a 1\/2\" , electronically activated valve. You'll never experience a clog, and there's Nothing to remember\u003c\/li\u003e\n    \u003cli\u003eSimple plug and play installation\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 8 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 8 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCERTIFICATIONS \u0026amp; LISTINGS:\u003c\/strong\u003e cULus, CE\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e MS \u0026amp; Super Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Aluminum; Brass\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e Mexico\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Pipe Wrench\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161562738993,"sku":"MS81500E","price":600.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/MS81500E.jpg?v=1764934258"},{"product_id":"musictherapy-7-5-in-120-watt-bluetooth-wireless-speaker","title":"MusicTherapy 7.5 (in.) 120-Watt Bluetooth Wireless Speaker","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eMusicTherapy 7.5 (in.) 120-Watt Bluetooth Wireless Speaker\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eAUDIOX\u003c\/p\u003e\n  \u003cp\u003eThe AudioX system is an innovation in wet and warm environment audio.\u003c\/p\u003e\n  \u003cp\u003eThe AudioX offers exquisite sound and performance, enhancing and elevating the steam room and the entire bathroom experience to new heights.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eAudioX System is fully Bluetooth enabled, offering amazing flexibility, connectivity, and control with smart devices\u003c\/li\u003e\n    \u003cli\u003eAudioX speakers are 75” square with a 5”mounting depth, designed to be flush mounted on the wall or ceiling\u003c\/li\u003e\n    \u003cli\u003eComes with two, 6N\/A-watt peak power speakers\u003c\/li\u003e\n    \u003cli\u003eWith the SpaH2O mobile app, users can monitor and control the functionality of this completely digital control on any smart device\u003c\/li\u003e\n    \u003cli\u003eAvailable in both white and black finishes\u003c\/li\u003e\n    \u003cli\u003eDesigned for use inside or outside the shower enclosure\u003c\/li\u003e\n    \u003cli\u003ePowerful bass, crystal-clear performance, with  full-range sound\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 8 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 20 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 8 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 8 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 20 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 8 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCERTIFICATIONS \u0026amp; LISTINGS:\u003c\/strong\u003e FCC, IC\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e China\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAMPS:\u003c\/strong\u003e 1.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e CEILING-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Screwdrivers\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHAPE:\u003c\/strong\u003e SQUARE\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Black","offer_id":52161562804529,"sku":"AUDIOXBK","price":1250.0,"currency_code":"USD","in_stock":true},{"title":"White","offer_id":52161562837297,"sku":"AUDIOXWH","price":1250.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/AUDIOXBK.jpg?v=1764934265"},{"product_id":"isteamx-steam-shower-control-and-steamhead","title":"iSteamX Steam Shower Control and Steamhead","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eiSteamX Steam Shower Control and Steamhead\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eISTEAMX IN OILINRUBBED\u003c\/p\u003e\n  \u003cp\u003eTake total control over every detail of your steam shower experience.\u003c\/p\u003e\n  \u003cp\u003eThe sophisticated and intuitive iSteamX is the most technologically advanced control available.\u003c\/p\u003e\n  \u003cp\u003ePersonalize your temperature, settings, and steam therapies at the touch of a finger.\u003c\/p\u003e\n  \u003cp\u003eHoused in a sleek, slimline package, it mounts nearly flush on the wall of your shower.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eAutomatically pre-heat your SteamShower so it's ready when you are\u003c\/li\u003e\n    \u003cli\u003eAvailable in 6 different languages: English, French, Spanish, Italian, German, and Russian\u003c\/li\u003e\n    \u003cli\u003eAward-winning, intuitive touch-screen control\u003c\/li\u003e\n    \u003cli\u003eChange temperature \u0026amp; time settings with the touch of a finger\u003c\/li\u003e\n    \u003cli\u003eControl of your listening experience with Bluetooth connectivity\u003c\/li\u003e\n    \u003cli\u003eCreate profiles for custom settings for temperature, time and more\u003c\/li\u003e\n    \u003cli\u003eHave peace of mind with temperature timed shut-offs and passcode protection\u003c\/li\u003e\n    \u003cli\u003eManufactured in strong, durable, and long-lasting solid brass\u003c\/li\u003e\n    \u003cli\u003eTransform your senses with optional Chromatic Lighting \u0026amp; Aromatic Infusers\u003c\/li\u003e\n    \u003cli\u003eWaterproof touch screen so technologically advanced it can tell the difference between a drop of water and your finger\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 7 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 12.4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 8.9 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 6.4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 7 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 12.4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 8.9 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 6.4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e All Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. SESSION?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. TEMP.?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (CLOCK?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (SCREEN SIZE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (STEAMHEAD INCLUDED?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e China\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e WALL-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Pipe Wrench, Screwdrivers, Level, Wire Cutter, Wire Stripper\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHAPE:\u003c\/strong\u003e RECTANGULAR\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Black - Brushed Bronze","offer_id":52161562902833,"sku":"ISXBKBB","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Brilliant Black","offer_id":52161562935601,"sku":"ISXBKBL","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Brushed Nickel","offer_id":52161562968369,"sku":"ISXBKBN","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Matte Black","offer_id":52161563001137,"sku":"ISXBKMB","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Nouveau Bronze","offer_id":52161563033905,"sku":"ISXBKNB","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Oil-Rubbed Bronze","offer_id":52161563066673,"sku":"ISXBKOB","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Polished Brass","offer_id":52161563099441,"sku":"ISXBKPB","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Polished Chrome","offer_id":52161563132209,"sku":"ISXBKPC","price":2825.0,"currency_code":"USD","in_stock":true},{"title":"Black - Polished Gold","offer_id":52161563164977,"sku":"ISXBKPG","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Polished Nickel","offer_id":52161563197745,"sku":"ISXBKPN","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Satin Brass","offer_id":52161563230513,"sku":"ISXBKSB","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - Satin Steel","offer_id":52161563263281,"sku":"ISXBKST","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"Black - White","offer_id":52161563296049,"sku":"ISXBKWH","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"White - 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Polished Gold","offer_id":52161563590961,"sku":"ISXWHPG","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"White - Polished Nickel","offer_id":52161563623729,"sku":"ISXWHPN","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"White - Satin Brass","offer_id":52161563656497,"sku":"ISXWHSB","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"White - Satin Steel","offer_id":52161563689265,"sku":"ISXWHST","price":2925.0,"currency_code":"USD","in_stock":true},{"title":"White - White","offer_id":52161563722033,"sku":"ISXWHWH","price":2925.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/ISXBKBB.jpg?v=1764934317"},{"product_id":"itempo-round-steam-shower-control-and-steamhead","title":"iTempo Round Steam Shower Control and Steamhead","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eiTempo Round Steam Shower Control and Steamhead\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eITEMPO ROUND\u003c\/p\u003e\n  \u003cp\u003eWith the flush-moutned iTempo Control, your steam system can be seamless.\u003c\/p\u003e\n  \u003cp\u003eIt has never been easier to optimize your steam shower experience.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eComes with matching Aroma Designer Finish Steamhead\u003c\/li\u003e\n    \u003cli\u003eDisplay lets you program temperature and get comfortable\u003c\/li\u003e\n    \u003cli\u003eEasily mount and install your control snug to the wall\u003c\/li\u003e\n    \u003cli\u003eWorks with Steamlinx module and mobile app\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 5 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 8 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 5 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 8 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e All Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. SESSION?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. TEMP.?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (CLOCK?):\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (SCREEN SIZE):\u003c\/strong\u003e 2 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (STEAMHEAD INCLUDED?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e WALL-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Pipe Wrench, Screwdrivers, Level, Wire Cutter, Wire Stripper\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHAPE:\u003c\/strong\u003e ROUND\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Brushed Bronze","offer_id":52161563820337,"sku":"ITRDBB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Brilliant Black","offer_id":52161563853105,"sku":"ITRDBL","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Brushed Nickel","offer_id":52161563885873,"sku":"ITRDBN","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Matte Black","offer_id":52161563918641,"sku":"ITRDMB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Nouveau Bronze","offer_id":52161563951409,"sku":"ITRDNB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Oil-Rubbed Bronze","offer_id":52161563984177,"sku":"ITRDOB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Polished Brass","offer_id":52161564016945,"sku":"ITRDPB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Polished Chrome","offer_id":52161564049713,"sku":"ITRDPC","price":1100.0,"currency_code":"USD","in_stock":true},{"title":"Polished Gold","offer_id":52161564082481,"sku":"ITRDPG","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Polished Nickel","offer_id":52161564115249,"sku":"ITRDPN","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Satin Brass","offer_id":52161564148017,"sku":"ITRDSB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Satin Steel","offer_id":52161564180785,"sku":"ITRDST","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"White","offer_id":52161564213553,"sku":"ITRDWH","price":1300.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/ITRDBB.jpg?v=1764934358"},{"product_id":"itempo-square-steam-shower-control-and-steamhead","title":"iTempo Square Steam Shower Control and Steamhead","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eiTempo Square Steam Shower Control and Steamhead\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eITEMPO SQUARE\u003c\/p\u003e\n  \u003cp\u003eWith the flush-moutned iTempo Control, your steam system can be seamless.\u003c\/p\u003e\n  \u003cp\u003eIt has never been easier to optimize your steam shower experience.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eComes with matching Aroma Designer Finish Steamhead\u003c\/li\u003e\n    \u003cli\u003eDisplay lets you program temperature and get comfortable\u003c\/li\u003e\n    \u003cli\u003eEasily mount and install your control snug to the wall\u003c\/li\u003e\n    \u003cli\u003eWorks with Steamlinx module and mobile app\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 6.3 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 3.5 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 6.3 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 3.5 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e All Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. SESSION?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. TEMP.?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (CLOCK?):\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (SCREEN SIZE):\u003c\/strong\u003e 2 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (STEAMHEAD INCLUDED?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e WALL-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Pipe Wrench, Screwdrivers, Level, Wire Cutter, Wire Stripper\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHAPE:\u003c\/strong\u003e SQUARE\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Brushed Bronze","offer_id":52161564901681,"sku":"ITSQBB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Brilliant Black","offer_id":52161564934449,"sku":"ITSQBL","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Brushed Nickel","offer_id":52161564967217,"sku":"ITSQBN","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Matte Black","offer_id":52161564999985,"sku":"ITSQMB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Nouveau Bronze","offer_id":52161565032753,"sku":"ITSQNB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Oil-Rubbed Bronze","offer_id":52161565065521,"sku":"ITSQOB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Polished Brass","offer_id":52161565098289,"sku":"ITSQPB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Polished Chrome","offer_id":52161565131057,"sku":"ITSQPC","price":1100.0,"currency_code":"USD","in_stock":true},{"title":"Polished Gold","offer_id":52161565163825,"sku":"ITSQPG","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Polished Nickel","offer_id":52161565196593,"sku":"ITSQPN","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Satin Brass","offer_id":52161565229361,"sku":"ITSQSB","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"Satin Steel","offer_id":52161565262129,"sku":"ITSQST","price":1300.0,"currency_code":"USD","in_stock":true},{"title":"White","offer_id":52161565294897,"sku":"ITSQWH","price":1300.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/ITSQBB.jpg?v=1764934389"},{"product_id":"tempoflex-steam-shower-control-and-steamhead","title":"TempoFlex Steam Shower Control and Steamhead","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eTempoFlex Steam Shower Control and Steamhead\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eITEMPOFLEX IN OIL-RUBBER\u003c\/p\u003e\n  \u003cp\u003eThe TempoFlex is the only wireless steam shower control that offers desired flexibility and easy Steam, Chroma, and Aroma Therapy system control.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eCapacitive touch steam shower control available in a black or white glass face and choice of designer trim finishes.\u003c\/li\u003e\n    \u003cli\u003eControl is approximately 5.25” tall x 3.75” wide and sits off the wall 7\/8”\u003c\/li\u003e\n    \u003cli\u003eTouch screen button control for easy On\/Off, with 1” tall display characters for easy clear legibility.\u003c\/li\u003e\n    \u003cli\u003eTwo User presets.\u003c\/li\u003e\n    \u003cli\u003eEasy time adjustment (2-60 minutes) and temperature adjustment (80-120 degrees Fahrenheit)\u003c\/li\u003e\n    \u003cli\u003eControls Aroma Therapy system- On\/Off (Aroma system sold separately)\u003c\/li\u003e\n    \u003cli\u003eControls Chroma Therapy system cycles through standard colors (Chroma lighting sold separately)\u003c\/li\u003e\n    \u003cli\u003eRechargeable sealed battery designed to hold a charge for up to 6 months.\u003c\/li\u003e\n    \u003cli\u003eControl can be installed wired for constant power or charged outside the steam room by plugging control into a wall adapter.\u003c\/li\u003e\n    \u003cli\u003eMount to nearly any hard surface or flush to the wall using a Flush-Mount Kit\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: YES\u003c\/li\u003e\n    \u003cli\u003eBATTERY NAME \u0026amp; TYPE: Lithium-ion\u003c\/li\u003e\n    \u003cli\u003eBATTERY COUNT: 1.0\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 4 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 4 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e All Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. SESSION?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. TEMP.?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (CLOCK?):\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (SCREEN SIZE):\u003c\/strong\u003e 2.75 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (STEAMHEAD INCLUDED?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e China\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e WALL-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\/WIRELESS\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Pipe Wrench, Screwdrivers, Level, Wire Cutter, Wire Stripper\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHAPE:\u003c\/strong\u003e SQUARE\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Black - Brushed Bronze","offer_id":52161565393201,"sku":"TFBKBB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Brilliant Black","offer_id":52161565425969,"sku":"TFBKBL","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Brushed Nickel","offer_id":52161565458737,"sku":"TFBKBN","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Matte Black","offer_id":52161565491505,"sku":"TFBKMB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Nouveau Bronze","offer_id":52161565524273,"sku":"TFBKNB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Oil-Rubbed Bronze","offer_id":52161565557041,"sku":"TFBKOB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Polished Brass","offer_id":52161565589809,"sku":"TFBKPB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Polished Chrome","offer_id":52161565622577,"sku":"TFBKPC","price":2075.0,"currency_code":"USD","in_stock":true},{"title":"Black - Polished Gold","offer_id":52161565655345,"sku":"TFBKPG","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Polished Nickel","offer_id":52161565688113,"sku":"TFBKPN","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Satin Brass","offer_id":52161565720881,"sku":"TFBKSB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - Satin Steel","offer_id":52161565753649,"sku":"TFBKST","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"Black - White","offer_id":52161565786417,"sku":"TFBKWH","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"White - Brushed Bronze","offer_id":52161565819185,"sku":"TFWHBB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"White - Brilliant Black","offer_id":52161565851953,"sku":"TFWHBL","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"White - Brushed Nickel","offer_id":52161565884721,"sku":"TFWHBN","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"White - Matte Black","offer_id":52161565917489,"sku":"TFWHMB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"White - Nouveau Bronze","offer_id":52161565950257,"sku":"TFWHNB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"White - Oil-Rubbed Bronze","offer_id":52161565983025,"sku":"TFWHOB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"White - Polished Brass","offer_id":52161566015793,"sku":"TFWHPB","price":2225.0,"currency_code":"USD","in_stock":true},{"title":"White - Polished Chrome","offer_id":52161566048561,"sku":"TFWHPC","price":2075.0,"currency_code":"USD","in_stock":true},{"title":"White - 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WEIGHT:\u003c\/strong\u003e 5 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 8 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 5 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 8 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e All Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. SESSION?):\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. TEMP.?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (CLOCK?):\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (STEAMHEAD INCLUDED?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e Mexico\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e WALL-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Pipe Wrench, Screwdrivers, Level, Wire Cutter, Wire Stripper\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHAPE:\u003c\/strong\u003e SQUARE\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Brushed Bronze","offer_id":52161566343473,"sku":"TTBB","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Brilliant Black","offer_id":52161566376241,"sku":"TTBL","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Brushed Nickel","offer_id":52161566409009,"sku":"TTBN","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Matte Black","offer_id":52161566441777,"sku":"TTMB","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Nouveau Bronze","offer_id":52161566474545,"sku":"TTNB","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Oil-Rubbed Bronze","offer_id":52161566507313,"sku":"TTOB","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Polished Brass","offer_id":52161566540081,"sku":"TTPB","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Polished Chrome","offer_id":52161566572849,"sku":"TTPC","price":1000.0,"currency_code":"USD","in_stock":true},{"title":"Polished Gold","offer_id":52161566605617,"sku":"TTPG","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Polished Nickel","offer_id":52161566638385,"sku":"TTPN","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Satin Brass","offer_id":52161566671153,"sku":"TTSB","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"Satin Steel","offer_id":52161566703921,"sku":"TTST","price":1050.0,"currency_code":"USD","in_stock":true},{"title":"White","offer_id":52161566736689,"sku":"TTWH","price":1050.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/TTBB.jpg?v=1764934482"},{"product_id":"basic-butler-steam-shower-control-package-with-round-itempo-control-and-linear-steamhead","title":"Basic Butler Steam Shower Control Package with Round iTempo Control and Linear Steamhead","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eBasic Butler Steam Shower Control Package with Round iTempo Control and Linear Steamhead\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eBASIC BUTLER LINEAR ROUND\u003c\/p\u003e\n  \u003cp\u003eWith the flush-moutned iTempo Control, your steam system can be seamless.\u003c\/p\u003e\n  \u003cp\u003eCommand more than just steam on this user-friendly interface.\u003c\/p\u003e\n  \u003cp\u003eIt has never been easier to optimize your steam shower experience.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eComes with matching Linear Steamhead\u003c\/li\u003e\n    \u003cli\u003eDisplay lets you program temperature and get comfortable\u003c\/li\u003e\n    \u003cli\u003eEasily mount and install your control snug to the wall\u003c\/li\u003e\n    \u003cli\u003eWorks with Steamlinx module and mobile app\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 17 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 13 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 28 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 11 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 17 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 13 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 28 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 11 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e MS \u0026amp; Super Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. SESSION?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (ADJ. TEMP.?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (CLOCK?):\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (SCREEN SIZE):\u003c\/strong\u003e 2 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONTROL (STEAMHEAD INCLUDED?):\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e Various\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e WALL-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Pipe Wrench, Screwdrivers, Level, Wire Cutter, Wire Stripper\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHAPE:\u003c\/strong\u003e ROUND\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Brushed Bronze","offer_id":52161566834993,"sku":"BBRLBB","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Brilliant Black","offer_id":52161566867761,"sku":"BBRLBL","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Brushed Nickel","offer_id":52161566900529,"sku":"BBRLBN","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Matte Black","offer_id":52161566933297,"sku":"BBRLMB","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Nouveau Bronze","offer_id":52161566966065,"sku":"BBRLNB","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Oil-Rubbed Bronze","offer_id":52161566998833,"sku":"BBRLOB","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Polished Brass","offer_id":52161567031601,"sku":"BBRLPB","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Polished Chrome","offer_id":52161567064369,"sku":"BBRLPC","price":2450.0,"currency_code":"USD","in_stock":true},{"title":"Polished Gold","offer_id":52161567097137,"sku":"BBRLPG","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Polished Nickel","offer_id":52161567129905,"sku":"BBRLPN","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Satin Brass","offer_id":52161567162673,"sku":"BBRLSB","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"Satin Steel","offer_id":52161567195441,"sku":"BBRLST","price":2850.0,"currency_code":"USD","in_stock":true},{"title":"White","offer_id":52161567228209,"sku":"BBRLWH","price":2850.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/BBRLBB.jpg?v=1764934511"},{"product_id":"max-drip-pan-for-max-series-generators","title":"Max Drip Pan for MAX Series Generators","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eMax Drip Pan for MAX Series Generators\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eMAX DRIP PAN\u003c\/p\u003e\n  \u003cp\u003eSitting under our MAX Series Generators, the MAX Drip Pan protects bathrooms from potential water escape.\u003c\/p\u003e\n  \u003cp\u003eJust locate the Drip pan on a solid level surface and place the steam generator inside the Drip pan.\u003c\/p\u003e\n  \u003cp\u003eEnsure the steam generator is leveled.\u003c\/p\u003e\n  \u003cp\u003eMAX Drip Pan drains by gravity.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFor MX4E - MX6E Generators\u003c\/li\u003e\n    \u003cli\u003eInstalls beneath the MAX Steam Generator and connects to an approved drain line to collect and direct a potential water accumulation or leak\u003c\/li\u003e\n    \u003cli\u003eBuilt in brackets raise the MAX Steam Generator above the bottom of the pan\u003c\/li\u003e\n    \u003cli\u003eMeasures 33” x 9” x 1 1\/2”\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 9 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 26 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 3 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 9 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 26 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 3 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e MX Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Stainless Steel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e China\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161589608753,"sku":"104402","price":325.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/103867.jpg?v=1764935362"},{"product_id":"ms-drip-pan-for-ms-series-and-super-series-generators","title":"MS Drip Pan For MS Series and SUPER Series Generators","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eMS Drip Pan For MS Series and SUPER Series Generators\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eDRIP PAN\u003c\/p\u003e\n  \u003cp\u003eSitting under our e-Series Generators, the Drip Pan protects bathrooms from potential water escape.\u003c\/p\u003e\n  \u003cp\u003eJust locate the Drip pan on a solid level surface and place the steam generator inside the Drip pan.\u003c\/p\u003e\n  \u003cp\u003eEnsure the steam generator is leveled.\u003c\/p\u003e\n  \u003cp\u003eThe Drip Pan drains by gravity.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eInstalls beneath the steam generator and connects to an approved drain line to collect and direct a potential water accumulation or leak\u003c\/li\u003e\n    \u003cli\u003eBuilt in brackets raise the Steam Generator above the bottom of the pan\u003c\/li\u003e\n    \u003cli\u003eMeasures 25”L x 9”W x 1  ½”H\u003c\/li\u003e\n    \u003cli\u003eCompatible with all Mr. Steam generators\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 9 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 26 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 3 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 3 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 9 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 26 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 3 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e MS \u0026amp; Super Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Stainless Steel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e India\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161589641521,"sku":"103867","price":225.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/103867_13a81141-2904-47db-85ba-653ec3169250.jpg?v=1764935366"},{"product_id":"steam-home-6-kw-6000-w-steam-shower-generator-of-240-volt-1-phase","title":"Steam@Home 6 kW (6000 W) Steam Shower Generator of 240 Volt \u0026 1-Phase","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eSteam@Home 6 kW (6000 W) Steam Shower Generator of 240 Volt \u0026amp; 1-Phase\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eSAH6000 6KW 240V 1PH\u003c\/p\u003e\n  \u003cp\u003eSteam@Home is a smaller, affordable configuration with the same luxury experience.\u003c\/p\u003e\n  \u003cp\u003eJust big enough to fit everything you want in a steam shower.\u003c\/p\u003e\n  \u003cp\u003eInvigorate and revitalize every day in a personal steam bath right in your own home.\u003c\/p\u003e\n  \u003cp\u003eWhether remodeling a bathroom, building a new home or simply retrofitting an existing shower, a Steam@Home steam bath can transform most bathrooms into a personal wellness spa.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003e60 minute automatic cutoff, low voltage board, designed for easy access safe service\u003c\/li\u003e\n    \u003cli\u003eDesigned to save water and energy. Uses less than two gallons of water vs 40 gallons for an ordinary bath\u003c\/li\u003e\n    \u003cli\u003eExclusive micro processor operating system is the brains of our intelligent steam generator\u003c\/li\u003e\n    \u003cli\u003eFree from defects in materials and craftsmanship for its lifetime. Mr.Steam will repair or replace (at its option) a Generator which fails to conform to this warranty\u003c\/li\u003e\n    \u003cli\u003eInstalls in areas such as a cabinet, closet, under a sealed bench or in an insulated attic\u003c\/li\u003e\n    \u003cli\u003eLED indicators to help you troubleshoot any connection and maintenance challenges\u003c\/li\u003e\n    \u003cli\u003eNaturally corrosion resistant, 100 percent recyclable Stainless Steel inside and out\u003c\/li\u003e\n    \u003cli\u003eReliable, industrial grade, and the industries largest copper heating element heats fast and is easy to remove and service\u003c\/li\u003e\n    \u003cli\u003eUS and Canadian UL listed, and CE and NoM certified for unsurpassed quality and safety\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 20 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 21 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 11 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 16 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 20 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 21 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 11 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 16 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e YES\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCERTIFICATIONS \u0026amp; LISTINGS:\u003c\/strong\u003e cULus, CE\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Stainless Steel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (AUTO-DRAIN?):\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (AUTO SHUT-OFF?):\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eAMPS:\u003c\/strong\u003e 25.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eVOLTS:\u003c\/strong\u003e 240.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWATTS:\u003c\/strong\u003e 6000.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eKILOWATTS:\u003c\/strong\u003e 6.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (BTU):\u003c\/strong\u003e 20473.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (MBH):\u003c\/strong\u003e 17.061\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (PHASE):\u003c\/strong\u003e 1.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (HORSEPOWER):\u003c\/strong\u003e 8.05\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (WIRE GAUGE):\u003c\/strong\u003e 8\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (GPC):\u003c\/strong\u003e 0.72\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (GPM):\u003c\/strong\u003e 0.86\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (DRAIN OPENING):\u003c\/strong\u003e 1\/2 NPT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (INLET\/OUTLET):\u003c\/strong\u003e 3\/8 NPT Water Inlet | 3\/4 NPT Steam Outlet\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (PIPE FITTING \u0026amp; TUBING):\u003c\/strong\u003e 3\/8\" NPT \u0026amp; 3\/4\" NPT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (END CONNECTION TYPE):\u003c\/strong\u003e NTP\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (FUEL TYPE\/POWER OPTIONS):\u003c\/strong\u003e Electric\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (LINE FUSE):\u003c\/strong\u003e 35.0\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (COVERAGE (CU. FT.)):\u003c\/strong\u003e 150 CU.FT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (MAX TEMP.):\u003c\/strong\u003e 45 °C\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (MAX TIME (MIN)):\u003c\/strong\u003e 60 MIN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eGENERATOR (STEAM PROD. TIME (MIN)):\u003c\/strong\u003e 15 MIN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION PLACE:\u003c\/strong\u003e WALL-MOUNT; FLOOR-MOUNT\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Cordless Drill, Pipe Wrench, Screwdrivers, Level, Copper Pipping, Wire Cutter, Wire Stripper\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 1-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® warrants that every Steam@Home® Residential Steambath Generator (“Generator”) will be free from defects in materials and workmanship. MrSteam will repair or replace (at its option) a Generator which fails to conform to this warranty. If the warranty claim is made within 90 days from the date of purchase of the Generator, MrSteam will provide free in-home warranty service, parts and labor. If the warranty claim is made within one year from the date of purchase of the Generator, MrSteam will provide a warranty on parts. To obtain warranty service, please call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161591410993,"sku":"SAH6000R2401","price":2325.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/SAH3000-SAH6000_125a42e4-26c9-44a6-aebd-fd9eb4e3cc90.jpg?v=1764935446"},{"product_id":"recessed-led-light","title":"Recessed LED Light","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eRecessed LED Light\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eLEDLITE IN POLISHED ALUMINUM\u003c\/p\u003e\n  \u003cp\u003eBuilt for steam environments, this Recessed Light is designed for ceiling-mount and architectural integration.\u003c\/p\u003e\n  \u003cp\u003eAvailable in both aluminum polished and aluminum satin finishes, it can fit nearly any steam room design.\u003c\/p\u003e\n  \u003cp\u003eComplete with 120 VAC LED Driver and rough-in bracket, the impressive 600 lumens light is ready to install in your steam shower.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eLow voltage\u003c\/li\u003e\n    \u003cli\u003e600 lumens\u003c\/li\u003e\n    \u003cli\u003e120 volt\u003c\/li\u003e\n    \u003cli\u003eIncludes 120 VAC LED Driver\u003c\/li\u003e\n    \u003cli\u003eIncludes rough-in bracket\u003c\/li\u003e\n    \u003cli\u003e3 ½ “ high x 4 ¼” diameter\u003c\/li\u003e\n    \u003cli\u003eUL Listed\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: YES\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: NO\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 5 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 4.3 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 27 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 3.5 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 5 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 4.3 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 27 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 3.5 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCERTIFICATIONS \u0026amp; LISTINGS:\u003c\/strong\u003e UL\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCONSTRUCTION MATERIAL:\u003c\/strong\u003e Plastic; Metal; Electronics\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e China\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TYPE:\u003c\/strong\u003e HARDWIRED\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eINSTALLATION TOOLS REQUIRED:\u003c\/strong\u003e Wire Cutter, Wire Stripper, Screwdrivers\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHAPE:\u003c\/strong\u003e ROUND\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eWarranty\u003c\/h3\u003e\n  \u003cul class=\"warranty\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY LENGTH:\u003c\/strong\u003e LIMITED 2-YEAR WARRANTY (US \u0026amp; CANADA)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWARRANTY TYPE:\u003c\/strong\u003e MrSteam® will repair or replace (at its option) MrSteam® Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the MrSteam® Control and Accessory is returned to the location designated by MrSteam® within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM.\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Aluminum Polished","offer_id":52161591705905,"sku":"LEDLITE-AP","price":1275.0,"currency_code":"USD","in_stock":true},{"title":"Aluminum Satin","offer_id":52161591738673,"sku":"LEDLITE-AS","price":1275.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/LEDLITE-AP.jpg?v=1764935480"},{"product_id":"red-vitality-chakra-aroma-oil","title":"Red Vitality Chakra Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eRed Vitality Chakra Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eRED VITALITY 10ML CHAKRA OIL\u003c\/p\u003e\n  \u003cp\u003eIntroduces specially formulated essential oils extracted from organic flowers and plant materials.\u003c\/p\u003e\n  \u003cp\u003eThe Chakra blends may support the body's specific needs.\u003c\/p\u003e\n  \u003cp\u003eEach Chakra oil offers an unique fragrance with characteristic benefits.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFormulated to work in harmony with the ChromaSteam system's color settings\u003c\/li\u003e\n    \u003cli\u003eMade from organic plant and flower extracts\u003c\/li\u003e\n    \u003cli\u003e10 ml bottles with integral dropper\u003c\/li\u003e\n    \u003cli\u003eFor use with towel warmer and steam head wells\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 0.34 FL.OZ.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e RED VITALITY\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161591771441,"sku":"104006","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/104006.jpg?v=1764935487"},{"product_id":"invigorating-orange-chakra-aroma-oil","title":"Invigorating Orange Chakra Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eInvigorating Orange Chakra Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eINVIGORATING ORANGE 10ML CHAKRA OIL\u003c\/p\u003e\n  \u003cp\u003eIntroduces specially formulated essential oils extracted from organic flowers and plant materials.\u003c\/p\u003e\n  \u003cp\u003eThe Chakra blends may support the body's specific needs.\u003c\/p\u003e\n  \u003cp\u003eEach Chakra oil offers an unique fragrance with characteristic benefits.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFormulated to work in harmony with the ChromaSteam system's color settings\u003c\/li\u003e\n    \u003cli\u003eMade from organic plant and flower extracts\u003c\/li\u003e\n    \u003cli\u003e10 ml bottles with integral dropper\u003c\/li\u003e\n    \u003cli\u003eFor use with towel warmer and steam head wells\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 0.34 FL.OZ.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e INVIGORATING ORANGE\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161591804209,"sku":"104007","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/104007.jpg?v=1764935492"},{"product_id":"yellow-awakening-chakra-aroma-oil","title":"Yellow Awakening Chakra Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eYellow Awakening Chakra Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eYELLOW AWAKENING 10ML CHAKRA OIL\u003c\/p\u003e\n  \u003cp\u003eIntroduces specially formulated essential oils extracted from organic flowers and plant materials.\u003c\/p\u003e\n  \u003cp\u003eThe Chakra blends may support the body's specific needs.\u003c\/p\u003e\n  \u003cp\u003eEach Chakra oil offers an unique fragrance with characteristic benefits.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFormulated to work in harmony with the ChromaSteam system's color settings\u003c\/li\u003e\n    \u003cli\u003eMade from organic plant and flower extracts\u003c\/li\u003e\n    \u003cli\u003e10 ml bottles with integral dropper\u003c\/li\u003e\n    \u003cli\u003eFor use with towel warmer and steam head wells\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 0.34 FL.OZ.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e YELLOW AWAKENING\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161591836977,"sku":"104008","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/104008.jpg?v=1764935498"},{"product_id":"green-harmony-chakra-aroma-oil","title":"Green Harmony Chakra Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eGreen Harmony Chakra Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eGREEN HARMONY 10ML CHAKRA OIL\u003c\/p\u003e\n  \u003cp\u003eIntroduces specially formulated essential oils extracted from organic flowers and plant materials.\u003c\/p\u003e\n  \u003cp\u003eThe Chakra blends may support the body's specific needs.\u003c\/p\u003e\n  \u003cp\u003eEach Chakra oil offers an unique fragrance with characteristic benefits.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFormulated to work in harmony with the ChromaSteam system's color settings\u003c\/li\u003e\n    \u003cli\u003eMade from organic plant and flower extracts\u003c\/li\u003e\n    \u003cli\u003e10 ml bottles with integral dropper\u003c\/li\u003e\n    \u003cli\u003eFor use with towel warmer and steam head wells\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 0.34 FL.OZ.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e GREEN HARMONY\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161591869745,"sku":"104009","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/104009.jpg?v=1764935504"},{"product_id":"celestial-blue-chakra-aroma-oil","title":"Celestial Blue Chakra Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eCelestial Blue Chakra Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eCELESTIAL BLUE 10ML CHAKRA OIL\u003c\/p\u003e\n  \u003cp\u003eIntroduces specially formulated essential oils extracted from organic flowers and plant materials.\u003c\/p\u003e\n  \u003cp\u003eThe Chakra blends may support the body's specific needs.\u003c\/p\u003e\n  \u003cp\u003eEach Chakra oil offers an unique fragrance with characteristic benefits.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFormulated to work in harmony with the ChromaSteam system's color settings\u003c\/li\u003e\n    \u003cli\u003eMade from organic plant and flower extracts\u003c\/li\u003e\n    \u003cli\u003e10 ml bottles with integral dropper\u003c\/li\u003e\n    \u003cli\u003eFor use with towel warmer and steam head wells\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 0.34 FL.OZ.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e CELESTIAL BLUE\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161591902513,"sku":"104010","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/104010.jpg?v=1764935509"},{"product_id":"mystic-indigo-chakra-aroma-oil","title":"Mystic Indigo Chakra Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eMystic Indigo Chakra Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eMYSTIC INDIGO 10ML CHAKRA OIL\u003c\/p\u003e\n  \u003cp\u003eIntroduces specially formulated essential oils extracted from organic flowers and plant materials.\u003c\/p\u003e\n  \u003cp\u003eThe Chakra blends may support the body's specific needs.\u003c\/p\u003e\n  \u003cp\u003eEach Chakra oil offers an unique fragrance with characteristic benefits.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFormulated to work in harmony with the ChromaSteam system's color settings\u003c\/li\u003e\n    \u003cli\u003eMade from organic plant and flower extracts\u003c\/li\u003e\n    \u003cli\u003e10 ml bottles with integral dropper\u003c\/li\u003e\n    \u003cli\u003eFor use with towel warmer and steam head wells\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 0.34 FL.OZ.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e MYSTIC INDIGO\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161591935281,"sku":"104011","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/104011.jpg?v=1764935515"},{"product_id":"violet-nirvana-chakra-aroma-oil","title":"Violet Nirvana Chakra Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eViolet Nirvana Chakra Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eVIOLET NIRVANA 10ML CHAKRA OIL\u003c\/p\u003e\n  \u003cp\u003eIntroduces specially formulated essential oils extracted from organic flowers and plant materials.\u003c\/p\u003e\n  \u003cp\u003eThe Chakra blends may support the body's specific needs.\u003c\/p\u003e\n  \u003cp\u003eEach Chakra oil offers an unique fragrance with characteristic benefits.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eFormulated to work in harmony with the ChromaSteam system's color settings\u003c\/li\u003e\n    \u003cli\u003eMade from organic plant and flower extracts\u003c\/li\u003e\n    \u003cli\u003e10 ml bottles with integral dropper\u003c\/li\u003e\n    \u003cli\u003eFor use with towel warmer and steam head wells\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 1 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 0.34 FL.OZ.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e VIOLET NIRVANA\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161591968049,"sku":"104012","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/104012.jpg?v=1764935521"},{"product_id":"eucalyptus-essential-aroma-oil","title":"Eucalyptus Essential Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eEucalyptus Essential Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eOIL, EUCALYPTUS, 1 GAL.\u003c\/p\u003e\n  \u003cp\u003eA deeply refreshing aroma with cleansing effects, eucalyptus may help open air passageways\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eInfuse your steam with AromaSteam bottles\u003c\/li\u003e\n    \u003cli\u003eSpecially formulated \u0026amp; packaged for use with the AromaSteam system\u003c\/li\u003e\n    \u003cli\u003e1 gallon bottle\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 10 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 10 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e CX Commercial Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 128 FL.OZ\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e EUCALYPTUS\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e \u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e \u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e \u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e \u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e \u003cli\u003eWarranty does not imply when:\u003c\/li\u003e \u003cul\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/ul\u003e \u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e \u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e \u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e \u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e \u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e \u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e \u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e \u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e \u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e \u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e \u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e \u003cdiv class=\"page-width\"\u003e \u003cdiv class=\"grid\"\u003e \u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e \u003cdiv class=\"rte\"\u003e \u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e \u003cdiv class=\"element\"\u003e \u003cdiv class=\"op-text-block\"\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e \u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e \u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e \u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e \u003c\/main\u003e \u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161592000817,"sku":"CU-EUCALYPTUS","price":260.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/103810.jpg?v=1764935526"},{"product_id":"lavender-essential-aroma-oil","title":"Lavender Essential Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eLavender Essential Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eOIL, LAVENDER, 1 GAL.\u003c\/p\u003e\n  \u003cp\u003eA sweet, lightly floral scent, lavender may help soothe anxiety with its calming and restorative properties\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eInfuse your steam with AromaSteam bottles\u003c\/li\u003e\n    \u003cli\u003eSpecially formulated \u0026amp; packaged for use with the AromaSteam system\u003c\/li\u003e\n    \u003cli\u003e1 gallon bottle\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 10 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 10 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 12 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e CX Commercial Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 128 FL.OZ\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e LAVENDER\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e \u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e \u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e \u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e \u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e \u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e \u003cli\u003eWarranty does not imply when:\u003c\/li\u003e \u003cul\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/ul\u003e \u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e \u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e \u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e \u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e \u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e \u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e \u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e \u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e \u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e \u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e \u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e \u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cmain id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\" tabindex=\"-1\"\u003e \u003cdiv class=\"page-width\"\u003e \u003cdiv class=\"grid\"\u003e \u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e \u003cdiv class=\"rte\"\u003e \u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e \u003cdiv class=\"element\"\u003e \u003cdiv class=\"op-text-block\"\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e \u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e \u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e \u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e \u003c\/main\u003e \u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161592033585,"sku":"CU-LAVENDER","price":260.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/103811.jpg?v=1764935532"},{"product_id":"evergreen-essential-aroma-oil","title":"Evergreen Essential Aroma Oil","description":"\u003cdiv class=\"product-body\"\u003e\n  \u003ch1\u003eEvergreen Essential Aroma Oil\u003c\/h1\u003e\n  \u003cp class=\"brief\"\u003eEVERGREEN 1L AROMA OIL\u003c\/p\u003e\n  \u003cp\u003eAromatherapy has been recognized for centuries as having potentially profound healing effects.\u003c\/p\u003e\n  \u003cp\u003eAromatherapy was mankind’s first medicine, a holistic practice of caring for the body using botanical oils.\u003c\/p\u003e\n  \u003cp\u003eEssential oils can help awaken and stimulate, or relax and promote better sleep.\u003c\/p\u003e\n  \u003cp\u003eThe Aromas are a unique collection of natural fragrances, available in 1-Liter bottles, that enrich the steam experience.\u003c\/p\u003e\n  \u003cp\u003eEach aromatic oil offers a distinct fragrance with characteristic benefits.\u003c\/p\u003e\n  \u003ch3\u003eFeatures\u003c\/h3\u003e\n  \u003cul class=\"features\"\u003e\n    \u003cli\u003eInfuse your steam with AromaSteam bottles\u003c\/li\u003e\n    \u003cli\u003eSpecially formulated \u0026amp; packaged for use with the AromaSteam system\u003c\/li\u003e\n    \u003cli\u003e1 liter bottle\u003c\/li\u003e\n    \u003cli\u003eApproximate 120 20-minute steam sessions\u003c\/li\u003e\n    \u003cli\u003eLABELED WITH AGE?: NO\u003c\/li\u003e\n    \u003cli\u003eWILL CHILDREN BE EXPOSED?: NO\u003c\/li\u003e\n    \u003cli\u003eUSES ELECTRICITY?: NO\u003c\/li\u003e\n    \u003cli\u003eHAS BATTERY?: NO\u003c\/li\u003e\n    \u003cli\u003eGREEN PRODUCT?: NO\u003c\/li\u003e\n    \u003cli\u003eLIQUID?: YES\u003c\/li\u003e\n    \u003cli\u003eCHEMICAL\/SOLVENT?: NO\u003c\/li\u003e\n    \u003cli\u003eCOMPRESSED GAS?: NO\u003c\/li\u003e\n    \u003cli\u003eAEROSOL?: NO\u003c\/li\u003e\n    \u003cli\u003ePESTICIDE?: NO\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003ch3\u003eSpecifications\u003c\/h3\u003e\n  \u003cul class=\"specs\"\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSELL PKG QTY \u0026amp; UOM:\u003c\/strong\u003e 1; EA\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WEIGHT:\u003c\/strong\u003e 4 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003ePROD. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WEIGHT:\u003c\/strong\u003e 4 LB\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. WIDTH (SIDE TO SIDE):\u003c\/strong\u003e 7 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. DEPTH (FRONT TO BACK):\u003c\/strong\u003e 10 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP. HEIGHT (TOP TO BOTTOM):\u003c\/strong\u003e 4 IN\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSHIP TYPE:\u003c\/strong\u003e Parcel\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eFREIGHT CLASS:\u003c\/strong\u003e 70\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSUPPLIER LEAD TIME:\u003c\/strong\u003e 96 Hours\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eSERIALIZED PRODUCT?:\u003c\/strong\u003e NO\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOMPATIBLE GENERATOR:\u003c\/strong\u003e All Generators\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eCOUNTRY OF ORIGIN:\u003c\/strong\u003e United States\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (LIQUID VOLUME):\u003c\/strong\u003e 33.8 FL.OZ.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOIL (SCENT):\u003c\/strong\u003e EVERGREEN\u003c\/li\u003e\n  \u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003eBuyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty.\u003c\/p\u003e\n\u003cp\u003eIf any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Terms:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWarranty applies only to electric heaters that have been used according to the manual.\u003c\/li\u003e\n\u003cli\u003eNB! Warranty does not cover heating elements. They are considered as consumable parts.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover wear that occurs from natural usage.\u003c\/li\u003e\n\u003cli\u003eWarranty does not cover defects or wear caused by planned use.\u003c\/li\u003e\n\u003cli\u003eWarranty does not imply when:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003edamage or defects are caused by transportation or other actions not controlled by manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been damaged by carelessness or overload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has not been installed correctly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct has been modified in any way\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003ewarranty period is over\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eproduct is not complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAll demands shall be presented directly to reseller or using e-mail for Canada: canada.support@huumsauna.com or for USA: usa.support@huumsauna.com\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eFind the latest updates on our website www.huumsauna.com\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of the order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003cmeta charset=\"utf-8\"\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at \u003cmeta charset=\"utf-8\"\u003e916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible.  We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on). \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Mr. Steam","offers":[{"title":"Default Title","offer_id":52161592099121,"sku":"MS-OIL3","price":175.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/103812.jpg?v=1764935537"}],"url":"https:\/\/saunaheatersupply.com\/collections\/sauna-essentials.oembed?page=4","provider":"Sauna Heater Supply","version":"1.0","type":"link"}