{"title":"Kohler Steam","description":null,"products":[{"product_id":"kohler-invigoration-r-series-square-steamhead","title":"KOHLER INVIGORATION® SERIES SQUARE STEAMHEAD","description":"","brand":"Kohler","offers":[{"title":"Polished Chrome","offer_id":52161706852657,"sku":"32310-CP","price":214.14,"currency_code":"USD","in_stock":true},{"title":"VIBRANT BRUSHED MODERNE BRASS","offer_id":52161707245873,"sku":"32310-2MB","price":310.54,"currency_code":"USD","in_stock":true},{"title":"French Gold","offer_id":52161707278641,"sku":"32310-AF","price":310.54,"currency_code":"USD","in_stock":true},{"title":"Matte Black","offer_id":52161707311409,"sku":"32310-BL","price":310.54,"currency_code":"USD","in_stock":true},{"title":"Vibrant Brushed Nickel","offer_id":52161707344177,"sku":"32310-BN","price":310.54,"currency_code":"USD","in_stock":true},{"title":"VIBRANT BRUSHED BRONZE","offer_id":52161707376945,"sku":"32310-BV","price":310.54,"currency_code":"USD","in_stock":true},{"title":"Polished Nickel","offer_id":52161707409713,"sku":"32310-SN","price":310.54,"currency_code":"USD","in_stock":true},{"title":"VIBRANT® TITANIUM","offer_id":52161707442481,"sku":"32310-TT","price":342.64,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/aaf35358_rgb.jpg?v=1764939564"},{"product_id":"kohler-digital-steam-adapter-kit-single","title":"KOHLER DIGITAL STEAM ADAPTER KIT, SINGLE","description":"\u003ch2\u003eKOHLER DIGITAL STEAM ADAPTER KIT, SINGLE\u003c\/h2\u003e\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003ch3\u003eIncludes\u003c\/h3\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ch3\u003eTechnical\u003c\/h3\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eVitreous China\/Fixtures\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.kohler.ph\/warranty#_Kohler%C2%AE_Five-Year_Limited\"\u003eKOHLER\u003csup\u003e®\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003eFive-Year Limited Warranty\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.kohler.ph\/warranty#_Kohler%C2%AE_Bubble_Massage\"\u003eKOHLER\u003csup\u003e®\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003eBubble Massage Bath Five-Year Limited Warranty\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.kohler.ph\/warranty#_KOHLER%C2%AE_Cast_Iron\"\u003eKOHLER\u003csup\u003e®\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003eCast Iron Limited Warranty\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.kohler.ph\/warranty#_KOHLER%C2%AE_PVD_Limited\"\u003eKOHLER\u003csup\u003e®\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003ePVD Limited Warranty\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eFaucets\/Taps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.kohler.ph\/warranty#_Lifetime_Limited_Warranty\"\u003eLifetime Limited Warranty: For normal product type\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.kohler.ph\/warranty#_Lifetime_Limited_Warranty_1\"\u003eLifetime Limited Warranty: For special one-time SKUs designated with (ZZ, ZY, ZW, or other variant code)\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003ca name=\"_Kohler%C2%AE_Five-Year_Limited\"\u003e\u003c\/a\u003e\u003cstrong\u003eKOHLER\u003csup\u003e®\u003c\/sup\u003e Five-Year Limited Warranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKohler warrants this plumbing product to be free of defects in material and workmanship during normal residential use for three year from date of purchase. This warranty only applies to the plumbing product purchased and installed in countries\/regions as listed. \u003c\/p\u003e\n\u003cp\u003eIf a defect is found in normal residential use, Kohler will, at its election, repair, replace or make appropriate adjustment where Kohler inspection discloses any such defects occurring in normal usage within five (5) years after date of purchase. Kohler is not responsible for labor charges, removal or installation, or other incidental or consequential costs other than those noted above.\u003c\/p\u003e\n\u003cp\u003eIf the product is used commercially, Kohler warrants that the product will be free from defects in materials and workmanship for three (3) years from the date of purchase, with all other terms of this warranty applying except duration.\u003c\/p\u003e\n\u003cp\u003eIMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. KOHLER AND\/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. \u003c\/p\u003e\n\u003cdiv\u003e\n\u003cp\u003eSome countries\/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country\/region to country\/region. This warranty is to the original consumer purchaser only, and excludes product damage due to accident, installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. Improper care and cleaning will void the warranty.\u003ca name=\"lJBLTGcJW46gGD881MNd\"\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\n\u003ca name=\"_Kohler%C2%AE_Bubble_Massage\"\u003e\u003c\/a\u003eKOHLER\u003csup\u003e®\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003eBubble Massage Bath Five-Year Limited Warranty\u003c\/h3\u003e\n\u003cp\u003eFIVE-YEAR LIMITED WARRANTY\u003c\/p\u003e\n\u003cp\u003eKohler warrants this bubble massage bath to be free of defects in material and workmanship during normal residential use for five years from the date the product is purchased. This warranty applies only to the bubble massage bath purchased and installed in countries\/regions as listed below. \u003c\/p\u003e\n\u003cp\u003eIf a defect is found in normal residential use during the warranty period, Kohler will, at its election, repair, provide a replacement part or product, or make appropriate adjustment. Kohler is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above. \u003c\/p\u003e\n\u003cp\u003eIf the bubble massage bath is used commercially, Kohler warrants that the bubble massage bath will be free from defects in material and workmanship for one (1) year from the date the product is purchased, with all other terms of this warranty applying except duration. \u003c\/p\u003e\n\u003cp\u003eKOHLER AND\/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER AND\/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. \u003c\/p\u003e\n\u003cp\u003eSome countries\/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country\/region to country\/region. This warranty is to the original consumer purchaser only, and excludes product damage due to accident, installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. Improper care and cleaning will void the warranty.\u003ca name=\"pC676Zwf0th8nyZG6YmE\"\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003ca name=\"_KOHLER%C2%AE_Cast_Iron\"\u003e\u003c\/a\u003eKOHLER\u003csup\u003e®\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003eCast Iron Limited Warranty\u003c\/h3\u003e\n\u003cp\u003eLifetime Limited Warranty for Cast Iron Component\u003c\/p\u003e\n\u003cp\u003eThree-Year Limited Warranty for Other Component\u003c\/p\u003e\n\u003cp\u003eKohler warrants the cast iron component of this product to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Kohler further warrants all other components of this product other than the cast iron component to be free of defects in material and workmanship during normal residential use for three (3) years from the date of purchase. This warranty applies only to the KOHLER Cast Iron product purchased and installed in countries\/regions as listed below. \u003c\/p\u003e\n\u003cp\u003eIf a defect is found in normal residential use during warranty period, Kohler will, at its election, repair, replace or make appropriate adjustment. Kohler is not responsible for labor charges, installation, or other incidental or consequential costs. \u003c\/p\u003e\n\u003cp\u003eIf the cast iron product is used commercially, Kohler warrants the cast iron product to be free from defects in material and workmanship for one (1) year from the date the product is purchased, with all other terms of this warranty applying except duration. \u003c\/p\u003e\n\u003cp\u003eKOHLER CHINA AND\/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CHINA AND\/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. \u003c\/p\u003e\n\u003cp\u003eSome countries\/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country\/region to country\/region. This warranty is to the original consumer purchaser only, and excludes product damage due to accident, installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. Improper care and cleaning will void the warranty.\u003c\/p\u003e\n\u003cp\u003e\u003ca name=\"P593WJ8p4gN2nCbeM2Jk\"\u003e\u003c\/a\u003e \u003c\/p\u003e\n\u003ch3\u003e\n\u003ca name=\"_KOHLER%C2%AE_PVD_Limited\"\u003e\u003c\/a\u003eKOHLER\u003csup\u003e®\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003ePVD Limited Warranty\u003c\/h3\u003e\n\u003cp\u003eLifetime Limited Warranty for PVD Component\u003c\/p\u003e\n\u003cp\u003eThree-Year Limited Warranty for Other Component\u003c\/p\u003e\n\u003cp\u003eKohler warrants the PVD (Physical Vapor Deposition) component of this product to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Kohler further warrants all other components of this product other than the PVD component to be free of defects in material and workmanship during normal residential use for three (3) years from the date of purchase. This warranty applies only to the KOHLER PVD product purchased and installed in countries\/regions as listed below. \u003c\/p\u003e\n\u003cp\u003eIf a defect is found in normal residential use during warranty period, Kohler will, at its election, replace the defective PVD component, or make other appropriate adjustment. Kohler is not responsible for removal, installation, labor charges, or other incidental or consequential costs. \u003c\/p\u003e\n\u003cp\u003eIf the PVD product is used commercially, Kohler warrants the PVD components to be free from defects in material and workmanship for one (1) year from the date the product is purchase, with all other terms of this warranty applying except duration. \u003c\/p\u003e\n\u003cp\u003eKOHLER AND\/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER AND\/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. \u003c\/p\u003e\n\u003cp\u003eSome countries\/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country\/region to country\/region. This warranty is to the original consumer purchaser only, and excludes product damage due to accident, installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. Improper care and cleaning will void the warranty.\u003c\/p\u003e\n\u003cp\u003eTo obtain warranty service, please contact your Dealer or Plumbing Contractor, or a Kohler Service Center using the information provided below. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Proof of purchase (original sales invoice) must be provided to Kohler AP with all warranty claims. \u003c\/p\u003e\n\u003cp\u003e\u003ca name=\"khmTRXETtCr2ZLggyd9l\"\u003e\u003c\/a\u003e \u003c\/p\u003e\n\u003ch3\u003e\n\u003ca name=\"_Lifetime_Limited_Warranty\"\u003e\u003c\/a\u003eLifetime Limited Warranty for Normal Product Type\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eLIFETIME LIMITED WARRANTY\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eKohler warrants this faucet to be leak and drip free, and the PVD (Physical Vapor Deposition) component of this product to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. If the faucet should leak or drip during normal use, Kohler will, free of charge, mail to the purchaser the cartridge necessary to put the faucet in good working condition. Kohler warrants bathroom accessories, faucet fittings \u0026amp; components and electronic components for three years, shower and hose for two years, Wireless speaker for one year, all other aspects of the faucet or accessories (\"Faucet\") for five years to be free of defects in material and workmanship during normal residential use from the date of purchase. Gloss reduction, scratching, staining and alkaline etching of the finish PVD over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. If a defect is found in normal residential use during warranty period, Kohler will, at its discretion, repair, provide a replacement part or product, or make appropriate adjustment. Kohler is not responsible for labor charges, installation, or other incidental or consequential costs. This warranty applies only to the KOHLER Faucet purchased and installed in countries\/regions as listed below. If the Faucet is used commercially, Kohler warrants the Faucet to be free from defects in material and workmanship for three (3) years from the date the product is purchased, with all other terms of this warranty applying except duration. KOHLER AND\/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND WHEN FITTED FOR A PARTICULAR PURPOSE. KOHLER AND\/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.\u003c\/p\u003e\n\u003cp\u003eSome countries\/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country\/region to country\/region. \u003c\/p\u003e\n\u003cp\u003eThis warranty is to the original consumer purchaser only, and excludes: problems arising from insufficient water pressure, water temperature below 0℃, excessive water impurities, improper care or cleaning, improper transportation or storage, improper disassembling or repair, product surface damage, misuse, installation error, incorrect power supplied, improper cable layout, inferior battery, nature disaster, maintenance and installation charges and component costs which are not specified.\u003c\/p\u003e\n\u003cp\u003eTo obtain warranty service, please contact your Dealer or Plumbing Contractor, or a Kohler Service Center using the information provided below. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, Finish, the date the product was purchased and from whom the product was purchased. Proof of purchase (original sales invoice) must be provided to Kohler with all warranty claims.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003ca name=\"cmKLAn37n9RcN92t9wEK\"\u003e\u003c\/a\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\n\u003ca name=\"_Lifetime_Limited_Warranty_1\"\u003e\u003c\/a\u003eLifetime Limited Warranty for Special One-Time SKUs Designated with (ZZ, ZY, ZW, or other variant code)\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eLIMITED LIFETIME WARRANTY\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eKohler warrants this faucet to be leak and drip free during normal use for as long as the original consumer purchaser owns his or her home. If the faucet should leak or drip during normal use, Kohler will, free of charge, mail to the purchaser the cartridge necessary to put the faucet in good working condition. Kohler also warrants all other aspects of the faucet or accessories (\"Faucet\") to be free of defects in material and workmanship during normal use for two years from the date of purchase. Kohler does not provide special parts and special components for service. The rights of denying special parts and special components belong to Kohler. If a defect is found in normal use during warranty period, Kohler will, at its discretion, repair, provide a replacement part or product, or make appropriate adjustment. Kohler is not responsible for labor charges, installation, or other incidental or consequential costs. This warranty applies only to the KOHLER Faucet purchased and installed in countries\/regions as listed below. KOHLER AND\/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND WHEN FITTED FOR A PARTICULAR PURPOSE. KOHLER AND\/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.\u003c\/p\u003e\n\u003cp\u003eSome countries\/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country\/region to country\/region. \u003c\/p\u003e\n\u003cp\u003eThis warranty is to the original consumer purchaser only, and excludes: problems arising from insufficient water pressure, water temperature below 0℃, excessive water impurities, improper care or cleaning, improper transportation or storage, improper disassembling or repair, product surface damage, misuse, installation error, incorrect power supplied, improper cable layout, inferior battery, nature disaster, maintenance and installation charges and component costs which are not specified.\u003c\/p\u003e\n\u003cp\u003eTo obtain warranty service, please contact your Dealer or Plumbing Contractor, or a Kohler Service Center using the information provided below. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, Finish, the date the product was purchased and from whom the product was purchased. Proof of purchase (original sales invoice) must be provided to Kohler with all warranty claims.\u003c\/p\u003e\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall 916-333-0240 or email sales@saunaheatersupply.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@saunaheatersupply.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@saunaheatersupply.com or call us at 916-333-0240\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt Sauna Heater Supply, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@saunaheatersupply.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e916-333-0240\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 916-333-0240, the chat in the bottom right, or email sales@saunaheatersupply.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of Sauna Heater Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv data-style=\"\" class=\"element-container cf\" id=\"le_body_row_1_col_2_el_9\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@saunaheatersupply.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-location=\"bottom\" data-product-id=\"7665558323429\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\" width=\"244\" 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Range\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e39-104°F\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWidth\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e79.1\" (200.9 cm)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"MuiTableRow-root css-otuu33\"\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp 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class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003eWeight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd class=\"MuiTableCell-root MuiTableCell-body MuiTableCell-sizeMedium css-udlkbm\"\u003e\n\u003cp class=\"MuiTypography-root MuiTypography-body1 comp-typography css-118mvrh\"\u003e605 lbs (274.4 kg)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Kohler","offers":[{"title":"Default Title","offer_id":54216416198961,"sku":"35848-BUM","price":17425.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0898\/4264\/7345\/files\/Kohler-x-Remedy-Place-Ice-Bath-K-35848-BUM-1.jpg?v=1778845029"}],"url":"https:\/\/saunaheatersupply.com\/collections\/kohler-steam.oembed","provider":"Sauna Heater Supply","version":"1.0","type":"link"}